Their delivery is horrible. Have waited over an hour past delivery time. They deliver themselves. Used to have great customer service. It's really gone downhill. read more

Bad Customer Service! I am disabled and don't get out much so when I can treat my wife and I, I do. I only ordered 2 things. 1 family sized gizzard's and a 4 piece perch basket. But I didn't get my fries, coleslaw, & 2 rolls. I look at the receipt and the lady rung up 4 individual pieces of perch. They don't even have single pieces like that on their own menu except for 10 pieces. The lady could not admit that she simply got it wrong and wants to argue with me. Lol that's not good customer service! No worries I won't be ordering anything from them anymore. read more

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One of the best fried chicken in GR!! Their prices are incredible! One thigh for 2 dollars! The taste is yummy! I forget to take a picture of the food ! But i highly recommend this place. read more

New York Fried Chicken - a car parked in front of a restaurant - Chicken Wings Near Me - Grand Rapids, Michigan

OMG had delivery to our downtown GR hotel!! Soooo good! The fried pickles were aaaaamazing & only wish their ranch was homemade vs packets... which weren't horrible!! Such great, yummy, fried everything read more

Absolute horrible customer service. Lady on the phone had no clue about my ordered and just made up stuff to hang up. 1st call: "Yeah it left already" 2nd call " What's your address again? Yeah all Grubhub orders left" My food never arrived fyi read more

We decided to give New York Fried Chicken a try after a long drive into Grand Rapids. We got to the restaurant at about 2:15am, but didn't end up leaving until almost 3am. I ordered the 6 piece chicken tender meal and Andrew got the popcorn chicken. They were quite busy for 2am, but options were limited at that time of night. We waited inside for our food, and headed back when it came. We were both pleased with the food! It was definitely hot and fresh, but Andrew thought the chicken was a little spicy. His spice tolerance is not very high though. We both thoroughly enjoyed the sauce! Although, we didn't know it came with any so I bought 4 sides of ranch lol. Overall, it was a good experience! The wait kinda sucks, but I'm a sucker for hot food. Andrew made the comment it's not hard to find, but truthfully I still struggled lol! read more

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A few pros and cons. Pros: the chicken wings were very good. Crispy and flavorful. Con: $5.50 for 4 wings that weren't very large is a bit pricey. Would return if the price was lower. The Italian beef was okay -but not a lot of flavor; would not re-order. read more

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Whatever you do DO NOT ORDER delivery They always get orders wrong & are very unprofessional. They argue with you when all you are trying to do is get a refund on things that you did not receive. I called 4 times & they kept hanging up on me. They lady on the other end was just laughing when I told her I wanted my money back for the things I did not receive. Very unprofessional. I won't be ordering from them again. read more

BUSGUSTING! I wish I had threw up. But instead I had to endure the fowl "taste" of this chicken. This chicken, let me tell you, tasted like the inside of an anus. Like they forget to cut it out? Ok, that's all, goodbye. GNASTY. read more

I ordered late night delivery on a Sunday through Grub Hub, and it came pretty quickly! I ordered wings with fries, a burger, and the broccoli cheddar bites. The fries weren't salted, but since I got delivery, that was an easy fix. All items were tasty. 5/5 would recommend. read more

Idiots accepted my delivery order and never brought it. They took my money and we're extremely rude over the phone. Do not order from here they are scammers. read more

Just got into Grand Rapids late at night. Not many places to order from. So I asked the lady at the front desk of my hotel where I should order and she said without hesitation New York fried chicken. I ordered and it was delivered fast and quick. I'm actually taking my first bite now and it's delicious. Jason or big J as he's called delivered and the guy is on point totally cool guy totally great food I totally recommend. read more

The food was cooked fresh and it was delicious. We were there late after a comedy show, so it was a lot of customers there. But we got our order within a reasonable time. read more

New York Fried Chicken is our favorite in Grand Rapids. We typically order takeout, but they offer delivery through grubhub if you don't want to leave your house. The fried chicken is everything you'd want it to be--crispy on the outside without being dry on the inside. We usually order chicken only and prepare our own sides at home. I've tried the french fries and mac and cheese. Both are average. It's worth a trip for the chicken. NYFC is located next to a liquor store and not in the most upscale parts of town. Don't let that deter you. Ditch the chain restaurants and try out New York Fried Chicken. read more

We didn't know they were delivery only late night, so check that before you go there. They did let us order our food and gave it to us curbside which was so kind. Two 5 piece chickens with fries are the perfect snack after a night out. Get ranch and hot sauce for dipping. read more

They fry that chicken good, boy! I order using Yelp every time, and all I do is pull up and say my name to grab my food. Such a simple means to a crispy, juicy finish. Don't sleep on those lunchroom mashed potatoes and gravy. I can't think of a better side item with that chicken. read more

Service was good, very friendly people running it. Let us in late and made us food. Food was also good

The outside might not be so family friendly but the chicken is phenomenal. I would honestly recommend not ever going because every other chicken place will fail in comparison to this. The 5 piece with fries is a Big Bang for your buck. read more

Fast, reliable, and I didn't get shot. This place does fried chicken and all fixins just great. I understand they have a bad rep due to events in the past for being dangerous, but I recommend you get that image out of your head and give them a try. Service was very friendly and helpful when I was placing my order. They have plenty of combo and box deals- not to mention the long list of side options. Open early-open late- ya have to give them a try. Ps:sometimes greasy food is just what you need. read more

New York Fried Chicken - The fried food gods called my name today and I answered. - Chicken Wings Near Me - Grand Rapids, Michigan

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Worst customer experience I've ever experienced. Hung up the phone on me twice WHILE IM ASKING ABOUT AN ORDER I PLACED AN HOUR AGO. This is unacceptable. Either fire your staff or shut down. read more

First time ordering from New York Fried Chicken...l just landed back home in GR on a Saturday night around midnight with the munchies..Put my order in and it arrived surprisingly fast. Not to mention the delivery drivers was great!! Here it is. If you want the best fried chicken, mashed pots and slaw in Grand Rapids do you self a favor and place a big order. You will not be disappointed. Thank you for taking care of me NYFC.. read more

Very rude! They don't care about the quality of the food they serve .Not the cleanest especially the division location. The prices are sky high .They Will serve you over cooked , dried out food they won't replace it if you bring it to their attention . A zero rating is what I'd give this place. It's disappointing. I always give honest reviews and I'll never eat there again. read more

All their food is amazing, well from what I have had thus far. I really enjoyed their chicken in general. You can really tell that everything is made in clean oil and with love. I would order weekly, if I could. read more

We probably get takeout from here 2 times a month. Ignore the sketchy outside, once you walk in, it's fine! We always get chicken, and end up seasoning our fries at home (they are pretty bland), but do yourself a favor, try the fried macaroni and cheese bites! They are out of this world. And they deliver. read more

Ordered late night and was expecting a long wait time. The food came so quickly I was really surprised, but definitely thankful! We dug into our three piece dinner that came with coleslaw and mashed potatoes and two rolls. The breading on the chicken was sooo crispy and the chicken was incredibly tender!! We also got chicken wings which were super good and crispy. Overall I'm extremely impressed and would absolutely order from here again!! read more

Ordered out using Grub hub a bit over a week ago. Food was decent, Italian beef was pretty soggy, it was still good though regardless and the fries weren't too delicious. Also ordered a chicken sandwich which was super phenomenal out of all things. Decent place to check out if you're in the area though. Price on the items are pretty fair as well. read more

This is seriously a great place for comfort food. Fried chicken reminds me of my grandma's growing up in SC. Last night I ordered chicken, mashed potatoes & gravy, mac & cheese bites, mac salad and cole slaw. Ordered delivery on a cold winter night and it got here faster than expected and everything hot that should have been, food was fresh and delicious. Seriously love this place. The delivery driver was so kind, too. read more

New York Fried Chicken - Chicken Wings Near Me - Grand Rapids, Michigan

Fried chicken, good prices, and late night delivery... need I say more? The chicken was great! Crispy, good flavor, everything you expect from fried chicken (good sized pieces too!!)! I was very happy. I ordered a meal with fries and a roll, the fries were a little soggy (possibly due to it being delivered), and the roll was store bought (nothing too fancy). However, all in all, great meal! I'm looking forward to trying other menu items in the future!! read more

I wasn't sure what to expect when I arrived to pick up my order. I was surprisingly pleased at the tastiness of the gyro. It had thick slices of meat and grilled onions. Very yummy. Also, the chicken tenders were big and crispy. I will be back. read more

Ordered for the first time; pre-tipped 20%, food was cold and not fresh. Very disappointing! Order: WJ92734-5869 This establishment has potential, so we will give it another try and update our rating if food & delivery improves. read more

Just a small place but a wide variety of items on the menu. They always to load the styrofoam Togo boxes up on their orders of chicken tenders and fries. read more

This place is so shady. We ordered at 2am because they closed and now they only deliver. So no big deal right? After an hour of waiting, they said they would call when the driver is here, no call. So I called them and they said they will be right here at my hotel. So I went and waited for 10 minutes outside the front door. Still nothing so I called them back and they said the driver said I denied my order. I didn't see anyone come by or even close to the hotel. So he called again and said the driver will be right here. Finally he showed up. Food was cold already. Maybe it's because you can't understand a single word the guy is saying that is answering the phone. read more

Honestly, the food is all right. However, the delivery workers are pretty rude. Either they don't follow simple requests, (such as not calling or texting me once in front) and always being in a negative attitude. One of the workers asked me to write my name on the receipt with a pen, but since I didn't have one, he became hostile, instead asking me to write it down with my nails. Really? My nails? How do you expect me to have a pen on me when it wasn't ever specified that I needed one on me? I even said "Have a good night," and all I got was a low effort "Uh-uh." Plus, my food was cold because I had to wait over two hours and my drink was barely cold, I assume the ice melted, and it tasted pretty flat. So you know what? I'm done with this. I refused to be treated in a rude manor. For anyone reading this, please, order somewhere else where you know you'll be treated better. read more

If you're drunk, blazed, or it's just 1am & you're really hungry...this will do it for ya. If you're not any of those things, I'm not confident that you'll like the food. It did the trick at 1am, but I wouldn't recommend in any other scenario. read more

Delivery = excellent! on time and food was hot! Got the chicken, mashed potatoes, and slaw. It was okay. The chicken was moist, the skin crispy...but what it was missing was flavor. It was run of the mill fried chicken...with some good spices, it would be amazing. Husband got the philly cheesesteak and wasn't blown away either. It also came with tomato and lettuce which was odd. So if you just like the steak and cheese, make sure to order it without the veggies. Will probably try again, but pick something else off the menu. read more

Nope!!! I will not order from this place! Chicken is already fried and frozen to be refried again!

We love this place. Best chicken so far in GR. It is made to order so it is HOT. The soft little buns are nice, the coleslaw is excellent and the fries are pretty tasty. Throw on some of their hot sauce on your chicken and it doesn't get any better. The owner has the breading/batter dialed in for the chicken. Really good flavor. There are a ton of other dishes to order but the chicken keeps getting us. It also is very reasonable, we like the 21 piece meal: a big bang for the dollar! Our search for fried chicken ends here. The Ten Inch Long Philly Cheese Steak is excellent. Get salt for the fries if it is to go. As for the comment from Jenny K., She does not know "ghetto" so disregard that reference. This place is a one minute drive from downtown. Granted this may not be the nicest neighborhood in GR, It is far from her description. I would call it depressed, not ghetto. I grew up in Chicago, I know ghetto. Obviously she never visited Cabrini-Green... I would feel safe walking here from Fulton. Division is a very busy street with several Art Galleries and I would not be fazed on this street. However, it is creepy walking by the Churches and the Goodwill. Over time this area will get more retail and the suburbanites will find it more tame. read more

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I can only attest for the fried chicken. It is magic. The Burger looks underwhelming, philly looks decadently cheesed. Decent array of sauces and spices at the counter. Normal fried stuffs menu. Chicken fingers, mozzarella sticks, gizzards, etc. Stick with the fried chicken. I always eat in. The culture & such is 'enriching'.. and the chicken is the best right out of the fryer (also the fries). But, they do deliver, if you absolutely need fried chicken but can't tear away from your latest Netflix binge. read more

Really delicious grubhub brought ours warm. Their chicken tenders were ALOT bigger than I thought. Thank you for the good food and service will definitely be buying again. read more

I am unsure how this place can be 5-starred. I have ordered from them twice within the last 6 months (because other folks were ordering from there and it sounded better than Jimmy John's.) Both times, my order was messed up and brought late. The burger is pathetic. I got the double burger and it was so sad, I almost didn't have the heart to eat the li'l fella - but I did. And then I was the one who was sad. The gyro is ok, the chicken is "meh". The fries have the same consistency of packing peanuts. I've heard that it's better if you eat in, but I can't imagine it's THAT much better... Sometimes I'm in the mood for something fried or greasy, but if I'm going to do that to myself, it has to at least taste good. This stuff just doesn't. read more