Needed a deck, five bids later this company is awarded the bid. Signed contract October/November 2018 and the work was finally completed September 2019. Call avoidance, unanswered emails, poor planning, lack of follow through, didn't follow directions, and poor job site management.
Finally, owner/partner became involved and poor workmanship turned into good workmanship. Bob, was a straightforward person and made it right, which is why there are two stars instead of one. Unfortunately, it took too long for Bob to get involved.
Bob did tell me that due to the constraints of DC building code his company should not have taken the bid. But had representatives been upfront about that in the beginning then there would have been no issue or compromises could have been made.
I would not recommend this company for home improvement projects. read more