My parents live 15 minutes from Hawks Nest, and we've always wanted to try the jet boat. When ordering tickets, the website said the jet boat was unavailable until August 21st and that a pontoon boat would be $29/person. Our tickets were $45/person on Aug 22 for the jet boat. The website showed that you could purchase up to 13 tickets for that day as well, so we booked it for 7 people. The views were great and the staff were very nice, specially the shuttle driver! However, that's about the only good I can say. For this being part of Adventure on the Gorge, a company that makes significant profit, I was extremely let down. Even though we paid for the jet boat, we learned from the boat captain that the jet boat was unavailable and that the available boats could only hold 6 and 5 people (total of 11). So, we ended up splitting our group into 6 on a very old pontoon boat, and our last 1 rode with another group on an old speedboat. The ride is advertised as great for all ages, which is such a lie. We took my grandparents, who are in their 80s, and while the ride was nice for them, nothing about this was accessible. We were told to only walk in the left side of the dock, and there were no handrails. AOTG should do better, especially considering how expensive these tickets were. I would give the view 5 stars, but the logistics and deception receive 1star. read more