I went to Fox Valley Currency Exchange to register a recently-purchased used car. Because of state…read moreregulations for out-of-state auto purchases we weren't able to complete the registration. A very nice woman there explained the situation and gave us directions to the nearest DMV offices, where we were able to get everything done. The customer service was so good at the Currency Exchange that I decided when it's time to get a new sticker for the license plates I'll go there.

Service was professional and straight forward. Other customers were being loud and argumentative,…read morebut the staff mainyained their professionalism

You used to be able to get your IL vehicle registration sticker here hassle-free for a $10.50 fee,…read moreavoiding a trip to the DMV. Now their "policy" is you need to "have an account" with them and provide your personal info. WHY??? They require cash payment, and clearly match the vehicle sticker to your vehicle info, all directly linked to the state of Illinois. There's zero margin for error. Let's call it what it is ... a data grab for marketing purposes. Pure BS. Remember that the service fees you charge keep the lights on there and allow you to have a jobs. Don't abuse that with needless "policies".

For some reason, the location is tricky finding. It's tucked in the corner near the train station…read moreand the entrance for testing is a road looping around the back. However, arrive mid week before lunch and there's nobody here. I was in and out in 4 minutes. Some of their employees are a bit rude, but I'm sure they deal with a lot here.

Great service. They were able to get me in and out fast! Had great recommendations on a shop I…read morecould take my car to.

* NEW LOCATION: 1771 W Diehl Rd #110, Naperville, IL 60563…read more Jaqueline and Anna are so helpful and kind. This is absolutely the best DMV experience in my 20+ years of going to DMV's. After having a stroke in mid March, my father and I came to get a temporary handicap parking pass. The process was smooth and quick. Additionally, I had to add my father to my car title since it only listed my name and I currently cannot drive. We should have had an appointment for changing the title. We also arrived about a half an hour before closing, which I know can typically be frustrating for employees. Not only were Jaqueline and Anna polite and patient, even encouraging us to take our time, numerous other employees jumped in to further assist. All were beyond helpful and personable. Overall, excellent customer service and professionalism. Thank you for creating a positive DMV experience!

After I moved back home to Illinois, I needed to obtain a new Illinois driver license. I made an…read moreappointment at the Naperville, Illinois, DMV. I received excellent, friendly, and helpful service from the employees of the Naperville, Illinois, DMV. I was treated kindly and politely by the employees, and I received my temporary Illinois driver license that same day (and I received my permanent Illinois driver license in the mail not long afterwards). Thank you to all the employees of the Naperville DMV! You and your services are both needed and very much appreciated. Thank you to all the Naperville DMV employees for your service to our community and to our State. God bless.

The BAD IS MY MOTHER IS 83 years old, they made her stand in the back of the line with all the…read moreyoung people go first she have a cane and had a stroke, it's unacceptable to treat elderly women that Way, and this was the staff, they need to correct that customer service, handicap parks but no handicap perks, this place gets a zero in customer service,

They won't see you without an appt and their website is overwhelmed. I called and they gave me so…read moremuch attitude for calling. I recommend calling to make apt it's not fast but you can get the correct information. I watched so many people get turned away. Also it's annoying that they had like 15 people with the same appt time as me so there was still a long line and wait

Servicio dificiente. No amigable, inutil, y…read morecondescendiente. Lack of ability to explain the process of sending money in an upfront and complete way. Condescending responses and directions. Unfriendly demeanor. Perhaps just towards me... hopefully not towards most who frequent this place of business.

Got here at 4:35, Thursday…read more Sign says 9-6. No lights on, door locked, no sign indicating why. So glad I wasted my time.

Been going here for my older cars for several years. I come on weekdays in the late afternoon, and…read moreonly a few times has there been a line with more than a few cars. Very courteous and quick service. I have also used the on premise tag renewal office around the side of the building. Easy and efficient as well.

STAYING IN COMPLIANCE…read more It's not exciting but car emissions testing is a state requirement, so you gotta do it. I got mail the other day informing me that my plates were due to expire soon, which necessitated a trip to the nearest Illinois Air Team to (hopefully) give my ride a clean bill of health. I visited the one in Joliet at noon on a Friday when the estimated wait time was 4min. The emissions tech was nice; that job must get old in a hurry, so kudos to him for staying upbeat and getting me on my way. There's a small side building off to the right where you can renew your license plate sticker, and that's where I headed. Five people were in front of me, one of whom was arguing with an employee over their failed emissions test. Hey man, it's not THEIR fault your car is a jalopy held together by air fresheners & bungee cords! This guy got pretty worked up and the mood in that tiny space became tense, at best. Should you choose to get your sticker here instead of through Secretary of State, they'll charge a $9.50 credit/debit card transaction fee. Since plastic is the ONLY thing they accept, there's no way around this surcharge of ten bucks (by say, writing a check or paying in pennies). * TL;DR * This review could be broken into two parts: the actual emissions test, and the license plate sticker renewal process. The first part was great, a solid 5*. The second part took a while and drags the overall down to 4*. That side building gets surprisingly hot in the summer, and I'm not a fan of the whopping $10 processing fee....I have enough taxes and sh*t in my life, I could do without this. Aside from those quibbles, this emissions testing site is just fine.

Overall fantastic customer service, I gotta take the time out and say "Maria" older women that I…read moremade business with was a quick transaction. I highly recommend this place if u wanna cash a check etc. thank you for your Help Maria and The Tri-city Currency Exchange

Good luck getting help here. Terrible…read more Welcome to Bizarro World. Someone wrote "a one-star review is too generous" for this place. I agree. You've experienced the efficiency of airport currency exchanges? Well, this isn't that. Awful customer service. I was given mostly evasive non-answers or brush off comments. Apparently, a simple 'yes' or 'no' answer was simply IMPOSSIBLE regarding whether a particular currency can be exchanged for USD. It's a very simple question. And, oh yeah: They HUNG UP on me during my phone call. The woman insisted that they had to make a xerox photocopy of each denomination of the bills to provide to their mysterious 'broker' (unnamed, and unavailable to speak with, even during his stated hours at their shop: 9:00-4:30, M-F). I never saw or heard of something like this in all my prior currency exchanges. She said their fee for doing a currency exchange was 5%-7% of the total amount (really? Not even ridiculously overpriced airport areas are this absurd). Give me a break. Stubbornly unhelpful, both in person and via phone. A repeated theme: 'You have to bring in' the money first. (WHY?) Just please ANSWER a SIMPLE QUESTION. On the phone: "I can't talk about this over the phone." (?) Well, she was asked the same question in person beforehand by my friend, with the same evasive non-answer. It shouldn't be so difficult to get a straight answer. [Her response to my polite incredulity: "That's our process."] Well, Kafka would have more to write about with this "process." If you want a place that will waste your time with playing games, here it is.

We came here after 11 am on a Thursday. They were open. They had one lady working but she was also…read moretraining someone new. We did the vehicle title and registration transfer here, it beats going to the dmv. At the dmv, it's hard to talk to a real person on the phone just to make an appointment. When we came into the currency exchange, there was no one there. Later on, there were a couple people that came after us. The employee was really nice and helpful the entire time.

Always close early then time shown. if could give 0 i would! this wouldnt be the first! driving an…read moreextra 15min to the next one is worth it.