Stopped by for my first car wash at Jacks great service, it was fast as workers were nice!read more

I always go to Jack's, providing my own preferred brand of synthetic oil & oil filter and happily…read morepaying them for the labor. I provide a new 5-quart jug of oil and I get a little back as my engine takes four quarts. This time, I saw the young man pour the entire jug into my engine then toss (like end-over-end) the empty plastic jug in the trash. He shows me the dipstick, which looked OK after starting the car. But I was suspicious. The car's never required 5 quarts before. In the morning, with a cold engine, I popped the hood & pulled the dipstick. Sure enough -- over full. Took a crappy picture with my cellphone but it's obvious.

I recently had my brakes worked on and got an oil change at Grease Monkey, and Bill and his team…read morewere awesome from start to finish. They run an honest business and truly deliver VIP-level service every time. My entire family takes our cars there because we know we can trust them. Bill and his team have a wealth of knowledge, take the time to explain things clearly, and genuinely care about their customers. It's also great supporting a veteran-owned business. Thank you for your service, Bill, and thank you for always taking such great care of our vehicles!

THE CARS (FEAT. MIKE + THE MECHANICS)…read more Like a greatest hits CD I'll never tire of hearing, speedy auto service at a fair price is music to my ears. Okay, so it's actually BILL + the mechanics who run a tight ship here at the Grease Monkey on Normantown Rd. This is an A-Team of friendly professionals that can handle almost any job, big or small. They can guarantee an oil change in under 30 minutes. Some sh*t happened to my poor Mazda a couple months ago and I had to have it towed for repair. Although it took a few days, they were able to replace a new ball joint and they charged me a reasonable amount for parts & labor. Fast forward to now, and I'm getting a standard oil & filter change. When they rang me up, I mentioned that the owner had said he'd "help me out" next time I came in. At first I got some blank stares, but after a few minutes of deliberation they came back and dropped the price from $101 to $86. This beat the $5 off online coupon, so I'm glad I asked. I'm not sure they topped off any fluids (brake, wiper) and my car's interior definitely hadn't been vacuumed. I already knew their car wash was out-of-order, so I didn't expect a sparkling exterior. On the other hand....I'd much rather save 15% on my bill and clean the car on my own time. * TL;DR * Honest, thorough, and they'll have you back on the road in a jiffy. If you need car work done, head over to Grease Monkey in Romeoville, not the Bolingbrook location on Boughton (who once fed me some pretty glaring misinformation about my broken-down car, requiring it to get towed a second time). As others have mentioned, Bill is a genuine dude. His team works TIRE-lessly to provide solid customer service, and in an industry where tons of people are overcharged and taken advantage of, you won't encounter that here. Great experience, I'll definitely encourage my wife and others to bring their business to this Grease Monkey.

My Husband and I wouldn't trust anyone else other than our dealership to work on our cars, then one…read moreday my mustang needed a mechanic closer to home. Spoke to the owner and couldn't be happier with the patience and understanding he showed us. We have never gone anywhere else with my mustang and today I referred my sister to have her van serviced. Janet at the front desk was cheerful and helpful. I'm so glad they are close to home and reasonably priced. Thanks again to Auto Science for your service to our family vehicles.

These guys are absolutely fabulous, at first I questioned it because of the size of the building,…read morebut they are hands down the best in town...

Just had a part replaced on my Tesla (2-3 month wait for service at the Tesla Dealership)…read more If you are looking for friendly, compatant service-give them a try. I highly recommend them. There is a reason we have used this business for nearly three decades. Both Jim and Jody were a pleasure to work with,

Continue to be a very satisfied customer of Douglas. Had them do several important repairs in…read morerecent weeks. Today they performed an inspection of our daughter's car after she ran over a flying re-tread truck tire coming home from college for a long weekend. They were able to get her in same day and give the undercarriage a look. Many thanks!

I am here from out-of-town working and my power steering started giving me trouble. Finding someone…read moreI can trust with my truck is not an easy task. My truck is my baby and like my dog, I don't trust her well-being to just anybody. Besides, we all know, most mechanics will shyster a female more often than not. I went to Yelp and found Freedom Automotive. The reviews were very favorable and the word "honest" was used A LOT! Brought my truck in and they looked at it. The power steering was leaking fluid, so they cleaned it up and really couldn't tell where the leak was coming from. Jose ordered the parts and I brought her back the next morning for repair. Do you know, these guys cleaned it up again, took it apart, found the leak was a loose hose, tightened it and then called to let me know just what exactly it was!! Didn't pull a fast one and tell me I had to have a new gear case or new hoses or both. Just called me, said it was a loose hose that they tightened and only charged me for labor. WHO IS THAT HONEST ANY MORE?!!? I am beyond grateful for Freedom Automotive. If God has a special place in Heaven for honest mechanics, Jose and everyone at Freedom Automotive have a golden seat. I hope after reading this review you will give them your business. They deserve it and you will not be disappointed.

I originally got my car checked out on June 26th. They told me it would take a day to get the work…read moredone. I made the appointment for July 13th when I had some time off. We agreed on bringing it first thing in the morning. The work was for a rack and pinion , axles, and an alignment. On the day of my appointment, they told me it'll take 3 days because other people brought their cars over the weekend. I let them know I planned for it to be done within the day like originally discussed when I made the appointment. They said they will try to get it done the same day but that the work might be rushed and mistakes might be made since they can't have more time with it. They finally call me to pick up my car, but when I arrive, they let me know that the traction control light came on after they finished working on my car but that if I brought it back, they'd fix it free of charge since it was their mistake. The next day, my air bag light came on, and my horn stopped working, so I called back to see when I could bring it back. Jose let me know he'd be on vacation, but they'll order the part my car needs to fix the mistake. So I call them again once he's back from vacation. He lets me know they are extremely backed up, so it might be a while before they can fix it. A few days pass, and I call for an update on the part he originally said they ordered. He tells me they never ordered it, and I need to bring the car back in to see if they can fix the alignment, and THEN they'll see if I really need the part. I said, OK and we plan for me to bring it back on a Saturday. This is now August 29th. He tells me they know what needs to be replaced, but the part costs too much, and his boss won't approve buying it, so they'll keep an eye out for the part at the junkyard. I called again on 9/3 for an update on the part. They let me know unless I can find the part for them sooner/cheaper, there's nothing they can do. I call back today, 9/18, to let him know I got the part, and he tells me, "They did their part" and can no longer fix their mistake free of charge. I'd like to add, I brought my own parts, which they did mention I won't have warranty on the parts I brought if something were to happen, which I agreed to. BUT the issues that came after were due to the alignment done on my car, which they know that. So it had nothing to do with the parts I provided, that came from AutoZone, the same place they buy their parts from. I'm extremely frustrated because I've tried to be patient but in the end they left me disappointed and with added problems.

Let me tell when i bring in my car then fix the issue mot return with the samething. He a good one…read more d9nt show me how much ghe part cost ypu then mark it up 300 dollars not a good move. Absolutely will not be returning and will expose for the bullcrap congrats ypu got my money but i will.not go quite

My vehicle broke down and I had it towed to Tuffy as they had handled a minor repair for me before…read more Obviously the cost of a major repair is not ideal, but Eric was able to apply a warranty for a part that saved me hundreds of dollars. I am grateful for their transparency, willingness to work with customers, and for the speed and quality of their service. Thanks, Eric!

Been taking my vehicles to Peppers for many years. Great honest staff. Would highly recommendread more

Love these guys. Have used them for years from oil changes to restoration. Great customer service…read moreand repairs you can count on. I have never had an issue with their. Prices either. Very fair.

Quick and easy oil change, with the coupon it matches dealer pricing. Rick and his team explained…read moretheir process and make it seamless. I'll be dropping by again. Thanks again Rick!

Well we have a brand new Kia K4 and took it to this place last week for its first oil change. It…read morestart dripping oil in my driveway. I thought they may have spilled oil on the frame and didn't clean it, which is quite sloppy of them. It continued to drip after a week. I checked the dipstick today and it doesn't register any oil on it. I'll be going back asap. It was like 120 dollars. This is total crap from them.