Was a great experience this time around with the Barton branch. Very helpful in selecting what kind…read moreof glasses do i want. . . . they have a good selection of frames to choose from and i believe it is very competitive price as well.

I had a PHENOMINAL experience!!!...I had gotten my glasses stolen while on a trip and had tried to…read morehad glasses made ...they were TERRIBLE!!..horrible end product..horrible customer service..glasses felt totally off....Went to lensemakers..I was in there over an hour and a half...he was sooo old school..I did stuff that I'd never done before. Had so many different types of tests..Answered so many questions...He took his time and really cared!..I was told for progressives it could be up to 7business days...THREE days later I get a call that they're ready and they're.. GREAT!!!..I highly recommend this place!!!

Went to LensCrafters yesterday worked with Aleaya(sp?) to find a new pair of glasses. I challenged…read moresome of her claims about the glasses using ChatGPT she won every time. 5 Stars!

All the staff I have encountered at LensCrafters in Mapleview Mall have exceeded my expectations!…read moreAleah, Hayley, Preet, and Zoran are all incredibly helpful, knowledgeable, and offer a level of customer service unmatched anywhere else! I went in looking for prescription sunglasses and they were very supportive and patient while I was making my selection! I would highly recommend this location to everyone!

All their products were great and their customer services were excellent. They were so…read moreaccommodating and help my family get the right prescription glasses we need. I highly recommend this company.

The service was amazing. They gave me great advice on glasses and even helped straighten my…read moresunglasses!

I have bought glasses from Anil at The Eyeglass Shoppe a number of times over the years and have…read morealways been happy with his service and the glasses that he sold me, . . . . until now. After my experience today I will not be returning I have to recommend that others read the details of my experience as outlined below before buying from them. I ordered a pair of $500 Trivex digital progressive focus Sunglasses (about the best and most expensive type) in order to drive to Florida for a three week vacation. I picked them up and paid for them on April 20th, 2022. I had intended to use them for driving, mainly for the distance vision obviously, but in addition to allow me to read Google map directions etc. at reading distance on my dash mounted phone. The glasses arrived just in time for my trip however they were not made correctly. Distance vision was extremely clear but when I focused on something closer (i.e my phone mounted at arms length on the dash), only one eye at a time was in focus without having to turn my head to allow the other eye to be in the focus sweet spot. The location of the focus point for each eye did not allow both eyes to be in focus at the same time. In order to use it to see my phone while driving I had to resort to covering the out of focus eye (awkward and unsafe while driving). Bottom line they were not usable for the purpose I had bought them for DRIVING. Anil said that he would have it corrected but that there was not time to return them to the lab before my trip and that I should just use them and come back in when I return and to get them replaced. I used them but could not use them for driving. After returning I returned them and was advised 3 & 1/2 weeks later that they were ready so I finally returned to pick up the replacement pair today. Again the distance vision was great but this time in order to focus at arms length to see my dash mounted phone (the reason that I paid a premium for digital progressive in the first place). For close things to be in focus I needed to tilt my head far back and look through only about the bottom 1/4" of the lens next to the bottom frame, an obvious problem while driving. So at this point Anil advised me he didn't know what to do and that he was unable to provide sunglasses that would allow me to see distance (the road) and a dash mounted phone (at reading distance) which was the point from the beginning and is the normal function for digital progressive glasses. He shocked me by telling me that maybe I should go to a different store !!! It appeared that he blamed the problems on me despite the fact any problems we due to either his supplier and Anil's instructions to them. Maybe he was having a bad day but this was totally inexcusable as distance and arm's length reading is what progressive lenses are for. I'm not sure what it means that he said that he cannot provide me progressive sunglasses that do what progressive sunglasses are intended to do. The comment below is from Yelp and I can't delete it :-(

Unbelievable customer service!…read more The eye glasses are designer and you will pay more than you do at "3 4 1" but it is worth it. The owner - Anil - stands behind his products with excellent service! Highly recommended!

shout out to the best eye specialists in Guelph. i can see clearly now, the pain is gone.read more

I wish I could give 10 stars! Dr. Apfelbeck is an amazing eye doctor with an amazing and friendly…read morestaff. Her office is so modern and has all kinds of equipment that I have not seen at other offices including a full "Eye Spa". I was first referred to Dr. Apfelbeck because I was having problems with my eyelids. They performed a treatment that has made such a big difference. I was also impressed with all the great frames. I love my new glasses. I have been going to Grand River Eye Care for a few years now and I highly recommend this office to all my friends and family in Waterloo. I have a lot of respect for Dr. Apfelbeck and her team.

I visited BonLook located inside Limeridge mall just in time for black friday sales to be up and…read morerunning. I recently got a new reader prescription, and having ordered from BonLook in the past, I was eager to get in and try on some new frames. There was a small wait outside the store due to capacity limits which we were fine with. On entry the store is bright, clean, and the staff were really nice. We were instructed to take an empty clean tray and pull frames we wanted to try on and then sit at a mirror to do so. I thought this was a great plan to keep things sanitary. My friend and I both tried on probably 6-8 pairs of both glasses and sunglasses. I didn't have my prescription on me, so the woman helping us wrote down the styles I preferred. My friend ordered on the spot and it was quick and easy. I've ordered my new glasses as well as a pair of non-prescription glasses online to take advantage of the sale they had (it's over as of writing this but I find this brand quite affordable). For both pairs including polarization + blue light on my readers it was under $250.

I didnt get the glasses I wanted It was $200 for two pair great deal then it cost me $500 for the…read morewrong glasses Never again

Excellent service. Visited the Cambridge Hakim store. In my…read moreopinion they offered a great variety to choose from. They take their time to help you choose something to suit you. Glasses, and contacts are just as important, they are apart of how you present yourself. I Purchased Glasses, and prescription contacts. Received In exceptional time. Well informed on how to care for contacts, and my glasses. I will definitely recommend Hakim to others.