Worst experience with a medical professional in a long time. Go hear if you want to be pressured to…read morebuy over-priced glasses with features you don't need and that actually make your vision worse. I went early when things were just starting to open back up due to COVID. My first red flag was when Dr. Salaba pulled his assistance aside and I thought he was telling her not to say that eyesight can get better over time. That should have been my red flag that his interest was in selling glasses. He did an eye exam, where the picture on the screen was never clear, then he recommend extra power in the bottom of my glasses to help with reading, and said the glasses would cost $375. I told him I wasn't comfortable with that price and that I never saw a clear picture. He then got his assistant to come in the room (to just stand there - I don't know why other than high pressure sales tactic). It was COVID, so I didn't want to go to too many other places, so I trusted him and made the purchase. When I got the glass, my visions wasn't clear. They told me to wait to for my vision to adjust to the glasses, but blurry vision never went away. After more than a month and 3 visits to their store, I finally got to re-see the optometrist. Again, he never got the picture on the screen to be clear. I was asking him questions to try to understand why I am still having problem, when after going to previous optometrists, my vision would be fine and even improve over time. He was trying to explain, but could provide answers that made sense. Then, he became dismissive, and "gave in" to re-doing the same prescription without the extra power for reading, even though that wasn't my complaint at that moment. After heading home, I became upset, because he asked me to trust him and I did, but all I got was continued blurry vision, so I asked for a refund. After, about 4 phone calls going up the ranks, I finally spoke with their "controller." She said she cared about my vision, wanted to help me get the right glasses, wanted to opportunity to give me glasses she thinks would work better, and if they didn't work she would give me my money back. I got the new glasses, and they are even worse than before. Out of curiosity, I just tried old glasses from a few years back, and wouldn't you know it blurriness gone. At this point, I don't even care about getting my money back, and just don't want others wasting their money and hurting their eyes. I suggest steering clear of this business.

Dr. Salaba took his time and did twice tests on my eyes when the first time around the results were…read moreinconclusive. Professional assistant helped me choose my frames and explained to me her rational of why choose one over the other. I am really please on how the appointment went and left there satisfied that I made a great decision.

110% customer service!…read more I came in to add prescription to my Ray Bans, they asked a bunch of questions I had no idea the pair I had bought didn't have. They were up front about cost unlike the main chains. My sunglasses were service quickly within days and ready for pick-up. Highly recommend.

Been here multiple times, and have family that uses them as well. Very friendly staff who will work…read moreon your needs and help figure out options that suit your budget/insurance constraints. Great for any small tweaks you may need done on your eye glasses, as they will usually do it right there and then for you while you wait. The store is quite small, which means very cramped waiting areas if there's a few people in there at once, and also means a relatively small selection of frames on display to choose from. They do have a decent selection for the space that's available, but just keep in mind you're not going to find the same selection you would at a bigger store.

Advance Opticians is my go-to place for new prescription glasses and sunglasses. If the model I…read morelike is not in-shop, they are able to order it. Jessy and Alex are always helpful.

Been to this store for the past 5 years! We used both of their optometrist and eye glasses…read moreservices, and we are very pleased. The owner Bo has been providing excellent customer service to us and that's why we've been there for the last 5 years. He continues brining more different brands and styles, so customers have more choices. He also customize his services to your need. He also gave us great aftercare services. We've been bringing in some glasses to him for repair even I didn't purchased from his store. He never rejected his services or give us a hard time! His wife and daughter are very helpful too, gave us a feminine side of advice. Highly recommended!

The men here are rude, borderline harassing. Call in with questions and they slam the phone on you…read more Extremely rude people! His previous bad ratings had him respond that he is sorry and will do better, but they go back to being rude, insulting and harassing. I will be filing a complaint with the BBB and I'd stay far away from this business!

Recently I purchased my first pair of glasses from Forsight Eyewear. It was a very positive…read moreexperience from start to finish. They have a good selection, they take their time in helping you select glasses, and they make sure you are completely satisfied with the end product. I will definitely return and have already and will continue to recommend them to others.

Super friendly and knowledgeable. This was my second set of glasses from them and they are so…read morewelcoming. Took the time to answer all my questions and made sure my glasses fit perfectly. I use my sunglasses when riding my bike and in the past have had issues with glasses staying in place. These fit like a glove. I would definitely recommend them.

Avoid. Bought two pair of glasses two years ago and when I went to my optometrist, he discovered…read morethat Hakim had totally messed up the lenses as the left lens was not even close to the perscription that my optometrist provided. Had to order new glasses from the optometrist to ensure that the glasses are made according to the prescription.

Where i always go to get prescription glasses and sunglasses. Staff are very friendly and helpful…read morethey have a wide selection of frames that can range from cheap and affordable to more expensive name brands like Ray ban and Emporio.

We came to Credit Valley Optical based on our doctor's recommendation to buy our son a pair of…read moreglasses where we have been offered to immediately pay for second pair of lenses to save some money and get a discount. Our initial interaction was not that great as we waited for about 10 days to get the lenses but this was at the start of COVID so I can say that it was understandable. We came back after year and half to get second pair of glasses and was told that initial offer was valid for a year. We had no idea about this policy. We payed close to $500 for single pair and now we could not get what we paid for second time. We tried to talk to the lady working there but she did not want to hear nothing we had to say. She said that new pair of lenses are $200 irrespective. We asked for discount at least since we already payed for the second pair, and that was out of option too. But the major problem was tone and arrogance that she directed to us, the customers. Ultimately, we went to another store that had kids glasses and we did not pay anything for lenses and got great discount for the whole package (by far better than what this store offered). This is very unfortunate situation that I hope owners will correct at least for future customers. I will also take a note to doctor that recommended this store, as in the end, we feel cheated.

Have been coming for 3 years with my little one and come from out of Town. Great selection of kids…read moreglasses but we always come back for the service. Love Lily there! Always takes care of us!!

It's always a pleasant experience visiting Dr. Noronha for an eye exam every few years. The office…read moreis located at the back right area of this Glazier optical location. Currently they have a 2 person maximum in the store/space due to covid, which I liked because it meant it wouldn't be crowded in the small office. While I did wait about 10 minutes past my appointment time to be seen, the exam was efficient and fast and all my concerns were answered with care. They have a large retail space in the front full of beautiful frame options. The staff is always friendly and the store is very convenient for me to get to, located in a plaza with lot's of parking. Note that the bathroom is not open right now due to covid-19.

I recently moved to Oakville and this shop is the closest to my house so I thought I would check…read morethem out. Best glasses buying experience ever. Staff was very helpful in finding frames that suit my face, fit and are comfortable. I was able to find a pair of glasses in 20 mins! I have received many compliments on my glasses! I think the other poster is a little unfair...bringing in a competitors product and expecting her to fix them. In the end she did fix them and for a measly 5 bucks and you still give a 3 rating?