Hello Cambridge Eye Care, I don't understand as of November 2021 why your Covid restrictions are so…read morestrict. Pretty much everything is open at full capacity now yet I have to call for an appointment just to pick up an order. Frankly it makes no sense anymore to operate like this, it frustrates customers and I've decided to find another eye doctor and clinic.

I can't say enough good things about this optometrist office. They found some problems that my…read moreother optometrist missed and although they cost a bit more, they were willing to spend a lot of time and effort to make sure that I knew what was going on, and also to answer my questions. With a family history of eye related issues, I wanted to make sure that my concerns were addressed. Thanks for all the professional help!

great place to shop and u can't beat the price! one pair of glasses for a hundred, 3 for 200!…read moreunheard of in other store competitors.. and some of the rivals act like they don't even want your business.. the gentleman, Ferm, was a great help, optician.. recommend this place to anyone looking for glasses or to stop on in for a browse/eyecare needs..!

I travel from Barrie Ontario to Specs Appeal in Cambridge,a 90 minute drive,to buy my glasses. I…read morecannot find a better deal anywhere else. The staff are amazing as well. Always there to help. I have been a customer there for 4 years now and I will continue to be one as long as they are in business. Colleen Sheppard Barrie, Ontario

Excellent service, knowledgeable staff, unique selection, great prices…read more I came in with a specific look in mind (the Rayban look), but the staff convinced me to go in a completely different direction. I got a round plastic Salt frame with Nikon lenses, which I get a lot of compliments on. Prices were better than what I used to pay in high end Toronto stores. Also was cheaper than a couple places near them. The people helping me (a lady helped me pick out the frames, a man fitted them on my head when I went to pick up) were very friendly and honest. I appreciated that the lady told me when something didn't look good at all, since most places only say "that looks good, that looks good, that looks good". I literally joined Yelp because I was so impressed by their excellent service. Definitely will be back for my future purchases!

I went to check out the store because of the reviews. Even tho the construction on king st made…read morethis almost impossible. I was looking for designer frames and the selection was limited. The lady that assisted me was really nice and helpful. She told me she could get anything I wanted even if they didn't have it. She also suggested to go to the other location they have. they have ok frames. I did not buy anything as I didn't find something interesting. Price seems fair if you are into those buy one get one free stuff. Service is good.

Right place to get right eyewear! they got quality,service and friendly staff…read more Thanks!!!!!

I was shopping around for contacts (for the first time), and made a great choice…read more The customer service at Vincent Optical is just about as good as it gets. Their store design is great, well layed out, and they use very modern equipment for eye measururing etc.. He took a good amount of time to show me, step by step, the process of wearing contacts (starting with videos on wide screen monitor and then 1:1 personal training). To top it off, I paid a very reasonable, competitive market price for the brand and quality of contact lenses I purchased. Finally, he aligned my pair of glasses , and even replaced the nose pads with some very comfortable silion ones -- at no extra charge (yes, I did ask to pay for them). I did not even buy the pair of glasses from him, and the extra generosity is appreciated!

When I purchased my glasses from Romin Optical the woman was amazing, very helpful and courteous…read morethe problem occurred when I had an issue with my glasses. I was told there is no warranty at all on them since I received a bogo offer. To say the same woman was that was amazing when purchasing was rude and offensive when I came in with an issue is understated. I was told I could purchase new frames if I wanted to but other than that they would not do anything for me. To top it all off I was told I purchased the glasses over 2 years ago so basically why was I even there? When I went to purchase new glasses from a reputable optician it was discovered that my glasses were only 14 months old so I can not use my insurance for another 10 months. My glasses are on my face all day and kept in a holder with plush lining over night so they should have lasted years not just over 1. Horrible product and customer service at this establishment.

The service was amazing, great selection of frames and lenses. The eye exam was very detailed and…read moreall my concerns and questioned were addressed. Love this place and would definitely recommend.