Warning: Unlicensed and uninsured roofer--my home was devastated
My home was completely renovated down to the studs approximately three years ago. Everything inside was new, including the floors, walls, ceilings, doors, appliances, cabinets, televisions, bedroom sets, living room set, and all other furniture. The only item that had not been replaced was the roof.
I hired this roofer to install a new EPDM roof. Immediately after the installation, flash flooding occurred. My ceilings collapsed, and my entire home flooded, destroying virtually everything inside, including my TVs, bedroom furniture, living room set, and other belongings.
I have since obtained a Certification of Not Licensure from the NYC Department of Consumer and Worker Protection dated September 9, 2026. The certification states that the Department's records showed that the businesses associated with this roofer--including New Look Roofing, New Look Home Improvement, New Look Contractors, and New Look Roofing Gomez LLC--did not hold a license.
roofer did not carry the required insurance coverage. I spent $19,500 on a roof that destroyed my home and now I have to foot the bill for damages that far surpass the cost of the roof. new look stated they were fully insured and licensed Based on my experience, he has since blocked me. I strongly urge anyone considering this company to verify its license, liability insurance, workers' compensation coverage, permits, references, and written warranty before allowing any work to begin.
This experience has caused catastrophic damage, enormous financial loss, and tremendous emotional distress. Do not hire this roofer without independently confirming licensing and insurance in writing. read more