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    New Life Day Spa

    5.0 (2 reviews)

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    8 years ago

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    The Ritz-Carlton Spa

    The Ritz-Carlton Spa

    4.1(107 reviews)
    4.9 mi
    $$$

    I can't believe it's taken me this long to review this place. I thought I had left an amazing…read morereview when I had gone here a while ago. Upon driving in , the valet and entrance was great and really nice staff. The entire spa area was clean, great helpful staff, and there was all the the things you need to get ready , lots of lockers, multiple showers , and a lounge room as you wait for your massage. Champagne is offered. There's no need to select a "package " to have sparkling wine offered to you with a massage such as other hotels in or certain hotels in the county north of Santa Barbara. (You have to pick a "special package " just to have champagne and pool access") this place has a hot tub/jacuzzi, pool access, lounge area in the roof top if you want or just hang out in the usual lounge area with little private seatings to relax in. It's quiet and honestly the best in the area for spas. Definitely I'll be returning to this spa next month to make up for my horrible experience on my birthday where I had gone elsewhere! In other words, if you want to relax and be pampered. This is the place to go ! Run and book it!

    Great place. Very relaxing. Day at the spa is worth it! Quiet and elegant. This spa exceeded my…read moreexpectations. The ambiance was calm and soothing, and my facial was both gentle and effective. My skin looked brighter immediately afterward. Highly recommend for anyone needing a little self-care."

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    The Ritz-Carlton Spa - Main pool

    Main pool

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    Good Spa

    Good Spa

    1.0(1 review)
    0.0 mi

    Worst Spa Experience EVER!!!…read more I had purchased a spa experience at Goodland for my mom's 60th birthday. For starters, when we showed up, there was a loud DJ party going on by the pool just outside the spa, so the loud music didn't create a relaxing environment with all the noise thumping through the walls. As for my experience, I had ordered the hot stone massage, but the masseuse forgot to use the stones. Additionally, he couldn't get his music to come on to cover the loud music outside because of connectivity issues. He was futzing with his phone for 15 minutes, and then cut that time out of my 50 minute spa experience. It also made us both feel stressed out because it was frustrating. Plus, I was lying there naked while he was trying to figure it out, which adds an additional layer of awkward. As for my mom's experience, her masseuse talked incessantly about her own health problems during my mom's entire treatment. Usually one expects a quiet and relaxing experience during a massage, not to be bombarded with someone's issues. Plus, who talks during a massage?? I've never had a masseuse do that? My mom felt really awkward because she didn't want to be impolite by telling her to be quiet, so she just laid there hoping she would stop eventually, but she didn't. I could even hear the woman talking from my treatment room next door. Afterward, I called the hotel and corresponded with a manager named Mindy who promised to "make me happy." I said I wanted a refund. She said she'd look into it, but also denied responsibility for what happened stating, "the spa is outsourced so it isn't part of the hotel." It has the hotel's brand name on it, so why wouldn't you own for that? If someone made me an awful sandwich at Subway, would Subway be like, "Oh yeah, that's not Subway's fault - that guy just works here?" I called and left several messages for the manager afterward, but she was mysteriously unavailable every time I called and would never call me back. The one time I did get a hold of her, she said she spoke with the spa people and that she would get back to me. She never did. I felt really embarrassed because this was my mom's 60th birthday. She has had a really hard year and I wanted to make her feel special. I had raved to her about how great the Goodland Hotel was, but boy did I look like an idiot when this happened. I'm still not happy.

    New Life Day Spa - spas - Updated May 2026

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