The gentleman at the front desk is very nice and pleasant to talk to…read more The office is very small. There is a sign on the wall that states everyone must wear a mask. A couple sitting 2 seats down from my husband and I did not have one on. They kept coughing, hacking up loogies and smelled. Once they left I asked the gentleman at the front desk for some Lysol and they do not have any in the office. I was shocked. I have worked in the medical field my whole working career and there was always Lysol around. The Dr is MONEY HUNGRY. I just moved here from Texas. My pain stimulator is a little over a year old and I've had 3 blocks for my condition. He starts out by wanting X-rays. Talking about doing a block and adding another lead or replacing mine. I had the BEST Dr in Houston. I have not fallen or been in an accident. I mainly needed a place to meet my Nevro reps. He talks down to you. Won't let you talk and will tell you "we aren't taking about that right now". When he's asked a question and you're trying to explain. He had the worst bed side manners. You sit in the hall and he sits in his office at your visit. Weirdest visit I've ever had. I WILL NOT be going back to him. The reviews that's on his website are made up or he asked family, friends, coworkers or a few people that liked him to say some kind words. I use to do internet marketing so I know how that works. A lot of the reviews we would call around and ask our friends to write a review for us or create a new account and write it ourself. So when looking for real reviews look for someone that writes a lot of reviews good and bad. If they are all good then that person works for the company. Don't waste your time or money on this man. You can tell he's doing his job for money only and women are beneath him, so he thinks.

He is well informed .goes above and beyond I think. I will Admit that while I was waiting for a…read moretrial stimulator he did wait for approval from my insurance. Which took a few months . he has not been my doctor long . He is pleasant to talk to and I don't feel belittled. He has not offered me any type of medication while I waited for the approval .on his receptionist she is a bit condescending and not forthcoming with information. I went in for various types of pain but mainly for diabetic neuropathy.

I cannot say enough good things about McKee Therapy. But let me start at the front desk with…read moreShelby! She always greets me with a smile and sweet words of encouragement. She answers all of my questions, makes sure my appointments are scheduled in advance, has extensive knowledge about my insurance, and makes sure I am comfortable before and after my appointment. Even if I don't arrive with a smile, I always leave with one. And if Shelby is this awesome, imagine how wonderful the therapists are that treat your aches and pains. I always feel like I am getting the best care by Conor, Emily, and Chaz who truly care about my comfort and rehabilitation. Beware of doctors who try and set you up with their own PT's. Remember you do have a choice, and I encourage you to choose McKee!

EXCELLENT SERVICE! Broke my leg (again) doing "my own…read morestunts" (again). Had a very complex distal femur fracture surgery with plates/screws and limited ROM in my knee. I started Physical Therapy twice weekly at McKee Therapy Specialists for range-of-motion, strength and mobility last November (on crutches). Both Chaz and Conor have treated me over the course of over 6 months now. It's been slow and steady progress, but they've given me professional and emotional support every step of the way. There have been days that I've broken down in despair, and yet always found them to be patient, understanding and encouraging. They work with you to make the experience as comfortable/relaxing (and dare I say "fun") as possible. They're the most caring, kind, compassionate staff that I've *ever* encountered in a HealthCare setting. I only wish I'd have known about them sooner. You can see how much the patients love Conor and Chaz -- and for good reason. Highly recommend them for any/all physical therapy needs. I've observed them to be especially good with younger, pediatric patients. Scheduling is spaced out nicely -- never overcrowded. You do not feel like a "number" here. They make you feel like a valued patient here. I'll definitely refer friends, neighbors and patients to them in the future. Facility: Clean, spacious, friendly, relaxed Location: North of Gaither High School, Lake Park, Van Dyke.

Dr. Palumbo is the best in his field. He cares deeply about his patients and is passionate about…read morehelping others maintain the best quality of life.

Unprofessional office. Return calls never, heard back. when I spoke to office staff transferred…read moreto a machine. I received a call that my brother's surgery was approved. When I ask what type of surgery she couldn't tell me, but was so excited that he was approved After surgery no phone call to say how Ihis surgery went. He doesn't work well or listen to other doctor's concerns. Call to say he past away secretary says let me give you to his PA. what do I get an answering.

The facility and staff are outstanding! From check in to check out every step was met with…read moreprofessionalism and outstanding care!

Great Place, Great Staff and Great Doctor. Dr. Jose M. De La Torre, M.D. is the best and I give him…read morecredit for saving my life. He is the Best at what he does. Him, his staff and Janelle Bauer APRN-BC have your best interest in mind unlike other doctors I've seen that just want to write you a script and send you on your way. Thank you New Tampa Interventional Pain and Sports Medicine. Respectfully, Neil Gillette

This Doctor has no bedside manners. His ego shows. He is very rude, doesn't let you express your…read moreconcerns before he is cutting you off. His staff could improve their attitudes as well. However, I had my first knee replacement with Dr. Raterman in 2020, on my left knee. I had no issues, so when he told me back then, that my right knee which rarely bothered me, was worst than my left which was the one in excruciating pain, I decide to go with the one I had most pain with. Then in 2023, I chose him again, and suffer through his personality, thinking the results would be similar to my first surgery since it was same doctor. But this surgery he did it with the assistant of a robot. To improve my recovery I went just like in the first surgery to a rehab center, spent two weeks doing physical therapy and then did outpatient physical therapy as well. I kept complaining to physical therapy, and to doctor Raterman, and his very caring nurse practitioner Dr. Wicker, that something felt different and not in a good way. I was in pain, I couldn't sleep if I laid on my right side. I finished physical therapy and it's documented of my complaint. I went home and continued my exercises for months, but the pain just wouldn't go away. Because of Raterman's attitude I started seen is nurse practitioner which sent me 2 or 3 different times to get MRIs done, the mechanical equipment would come out fine. It showed swelling even a year and half later, even two years later. They gave me different medications and nothing helped. I started loosing strength in my knee, I couldn't even lead with that leg to go up a small flight of stairs. If I was getting off the side walk I had to make sure I did it in a way I didn't bend that knee because I would be in tears. I started developing like lumps under my skin, like cyst. So, I decided in April of 2025 to put up with Raterman again and go talk to him, since he did the surgery. Like always is demeanor is so bad. When I started to inform him of what I was feeling, immediately, he cut me off, and said to me and I qoute" So I guess you think I have some miracle WD-40 to spray it and fix your knee" he said this with a straight face. I told him it was not that; but it makes no sense, two years later I am worse than I was before surgery. I've complained for two years in horrible pain. His answer was, unless you think it's that bad that it's worth me going in and destroying all that I did. He took it personally, it was about what he did and not about my pain. Like I said before the MRIs, shows swelling all the time. The mechanical part is fine, but something got hurt in there and I am paying the price. Raterman just gave me a referral for physical therapy again. He said there is nothing he can do, in a way so cold and uncaring. It shows he doesn't care, and I am still in pain and looking for a second opinion. I have called my insurance and informed them as well, they will be investigating. I know something is wrong, I feel it everyday. If you need a surgery, please don't go here, safe yourself the grief. Raterman, only cares about his ego. Good luck.

I had a hip resurfacing 2.5 years ago. I was left with extensive nerve damage and now qualify as…read morehandicapped. I have spent hundreds of hours and thousands of dollars in rehabilitation. The practice made multiple mistakes from scheduling surgery to writing a correct prescription for pain killers. It took 12 calls over 3 weeks to get enough pain killers to deal with the nerve damage. Wait times were often over an hour to see Dr. Raterman. He never once called to express any concern for the damage he caused. The practice is working over capacity and Dr Raterman has too much ego to take responsibility. I can't run (or do lots of things) anymore, but you should run if you're thinking if going here!

After an aggressive adjustment, I ended up with muscle tears in my ribs and rotator cuff. Now…read morebattling, for over a month, to get my medical records.

Dr Austin is incredible. Personable, respectful and does a great job.. HOWEVER front of house is a…read morenightmare. Zero organization. Lost my appt multiple times, lost my contact info in their system, no call backs, just a absolute mess. I have tried to book adjustments and they will never call back and never answer the phone. Quite a shame and I know they are losing lots of business.

Nice waiting room. It's spacious and clean…read more Best part, the waiting area has a women's and men's restroom. No sharing. This has to be the cleanest Dr's office I've been in, since living in Florida. The nurse was nice. I was in and out in no time. I would recommend them

Terrible billing department. Received four Bills over four months since my last appt. Billing…read moreagent at the practice told me that she couldn't see where they had sent me any previous emails either. So I paid that bill with a different credit card than the one on file. I thought at that point it was over. Nope a few days later they charge me again on the previous credit card that I had used. Without authorization. The billing department has both people out now so I can't even talk to anyone about the issue. Now, while waiting for one of them to get back in the office... I just received another email saying my payment is due. Be very careful with billing this practice has issues with it.

I am starting this review by saying that I am a physician in hospice and palliative medicine with…read moreover 11 years in urgent care, emergency medicine. I sent my spouse to see him for her debilitating left knee pain and the complaints I received from her was absolutely jaw dropping and ridiculous . I went into medicine for the passion... the passion to help people, not for the money. This dr Baker is the absolute opposite of a caring physician . Let's mention that my spouse has trauma experience and level one trauma er experience. She was seen by him for approximately 2 minutes and did a terrible physical exam of her knee, she even stated my knee exams were more thorough as well as her chiropractor .. Never even read her pmh, review of systems, absolutely nothing !!! He scrolled through her mri for approximately 5 seconds ... and not even vitals were taken of the patient !!!!! He said he would prescribe a topical cream !!! Didn't explain a thing and blew her off !!! There is a REASON WHY WE SENT HER TO AN ORTHO!! A specialist ... he's a heartless excuse for a physician... egotistical md .. the typical... we will seek second opinion since she truly can't hyperextend the knee and I suspect possible partial tear of acl and couldn't even see the posterior meniscus. Please please I beg every single patient that's reading this !!!!! GO SOMEWHERE ELSE than Florida orthopedic institute and further more avoid this so called MD!!!! Dr Baker remember that ... dr Baker AVOID AVOID AVOID AND NOT TO MENTION GOT PRESCRIBED INDOMETHACIN WITHOUT EVEN READING HER PMH OR DRUG ALLERGIES ... absolute nightmare of a doctor Avoid avoid avoid. It's embarrassing and he should be embarrassed to know that a chiropractor did ten times better job of examining her knee than he did ... again a doctor that shows no compassion or empathy is not a doctor that should be prescribing medicines or laying their hands on a patient.. what's bad for him and little does he know that I'm a physician and my spouse has over 18 years of medical experience ... tish tish... he'll here from us shortly

have been active all of my life. That's why I have a knee injury. I have had (2) ACL surgeries and…read moreof course, as I grow older, the arthritis and bone spurs are causing issues. I want to remain active (only 46 years young) and am seeking the best way to do this. Dr. Baker has suggested a plan for the long term so that I can stay active and be conservative at the same time. He offers solutions as if he is the patient (money, time and health conscious), not as if he is the Doctor looking for the next surgery experience. Both of my grandmothers lived to be well into their 90's. With Dr. Baker's help, I will too and be acting like I'm in my 70's! Of course with an amazing doctor comes and amazing staff! Nina, Rhonda, Ashley, Amy, Keisha, Josie and Alishia are professional and fun, making each visit almost like a "Field Trip". Thanks for your care and professionalism. I look forward to our journey together!

Very professional yet friendly and caring! Ladies in the front are kind, fun and knowledgeable. Dr…read moreCrystal is amazing. her expertise, professionalism and superb bedside manner is second to none.

Individualized care, knowledgable and friendly office staff. They know who you are from the very…read morefirst visit as reflected in their visit interaction each time, love it!