BONE DEATH, JOB LOSS & DISABILITY - My Experience with Dr. Richard Cain…read more I wish I could give zero stars. My experience with Dr. Richard Cain at BayCare Orthopedic Institute has left me permanently disabled and struggling to take care of my family. I first saw him in March 2025 with an MRI showing a subchondral insufficiency fracture in my left knee. He put me on 6 weeks of non-weight bearing, then told me to walk again with an offloader brace that didn't help at all. Despite my severe pain and repeated requests for updated imaging, he refused and instead pushed ahead with surgery. On May 5, 2025, he performed a subchondroplasty using an MRI that was already nearly 3 months old. After surgery, my pain only got worse. At follow-up visits in May and July, I begged him for help and asked again for another MRI. He brushed me off, saying, "Sometimes you'll still have pain after surgery," and offered no pain management. By July, I was in so much pain that I booked an emergency appointment. Only then did he finally order an MRI -- and even admitted he had never reviewed a post-op subchondroplasty MRI before. That MRI (July 24, 2025) showed the fracture had grown larger and now there was bone necrosis (bone death). At my August 1 visit, he promised to call me personally after consulting a colleague but never did. I had to chase him down through the patient portal just to get a referral a week later. Because of Dr. Cain's negligence, I've been wheelchair-bound for months, unable to properly care for my 3-year-old toddler, and at serious risk of losing my job as I've exhausted FMLA benefits, and my job has let me know they will let me go if I need more time off for additional surgeries and recovery. My condition has progressed to bone death, and I feel completely abandoned as his patient. I went to Dr. Cain expecting for my condition to improve, and instead, it drastically declined. I strongly believe Dr. Cain should not be allowed to operate on anyone else, and I definitely cannot recommend him for any and all orthopedic needs, especially with anything to do with knee issues. I write this as I sit from my wheelchair, and I used to be a very active person. Do what you will this review, but please reconsider and stay away from this orthopedic practice, especially Dr. Cain.

I love that this is a smaller office. I hardly ever have to wait when I come in and generally there…read moreis only one other person. The staff is all extremely nice and helpful. Waiting for Dr. Cooper doesn't take long either. I get really impatient with the offices that have appointments but then you wait around for a hour to just get to a room. Not here. Each visit is quick, to the point and informational but he also makes sure I understand everything before leaving.

I am starting this review by saying that I am a physician in hospice and palliative medicine with…read moreover 11 years in urgent care, emergency medicine. I sent my spouse to see him for her debilitating left knee pain and the complaints I received from her was absolutely jaw dropping and ridiculous . I went into medicine for the passion... the passion to help people, not for the money. This dr Baker is the absolute opposite of a caring physician . Let's mention that my spouse has trauma experience and level one trauma er experience. She was seen by him for approximately 2 minutes and did a terrible physical exam of her knee, she even stated my knee exams were more thorough as well as her chiropractor .. Never even read her pmh, review of systems, absolutely nothing !!! He scrolled through her mri for approximately 5 seconds ... and not even vitals were taken of the patient !!!!! He said he would prescribe a topical cream !!! Didn't explain a thing and blew her off !!! There is a REASON WHY WE SENT HER TO AN ORTHO!! A specialist ... he's a heartless excuse for a physician... egotistical md .. the typical... we will seek second opinion since she truly can't hyperextend the knee and I suspect possible partial tear of acl and couldn't even see the posterior meniscus. Please please I beg every single patient that's reading this !!!!! GO SOMEWHERE ELSE than Florida orthopedic institute and further more avoid this so called MD!!!! Dr Baker remember that ... dr Baker AVOID AVOID AVOID AND NOT TO MENTION GOT PRESCRIBED INDOMETHACIN WITHOUT EVEN READING HER PMH OR DRUG ALLERGIES ... absolute nightmare of a doctor Avoid avoid avoid. It's embarrassing and he should be embarrassed to know that a chiropractor did ten times better job of examining her knee than he did ... again a doctor that shows no compassion or empathy is not a doctor that should be prescribing medicines or laying their hands on a patient.. what's bad for him and little does he know that I'm a physician and my spouse has over 18 years of medical experience ... tish tish... he'll here from us shortly

have been active all of my life. That's why I have a knee injury. I have had (2) ACL surgeries and…read moreof course, as I grow older, the arthritis and bone spurs are causing issues. I want to remain active (only 46 years young) and am seeking the best way to do this. Dr. Baker has suggested a plan for the long term so that I can stay active and be conservative at the same time. He offers solutions as if he is the patient (money, time and health conscious), not as if he is the Doctor looking for the next surgery experience. Both of my grandmothers lived to be well into their 90's. With Dr. Baker's help, I will too and be acting like I'm in my 70's! Of course with an amazing doctor comes and amazing staff! Nina, Rhonda, Ashley, Amy, Keisha, Josie and Alishia are professional and fun, making each visit almost like a "Field Trip". Thanks for your care and professionalism. I look forward to our journey together!

Excellent care everyone was friendly and dr. Smith did a fantastic job. He explained everything in…read moreadvance and made me feel very comfortable about the whole procedure.

After a somewhat rough start, everything seems to have improved incredibly - to the point where I…read moream very comfortable giving a 5 star review. My primary therapist Arjuena is very knowledgeable and caring. Took me several sessions to warm up (mostly on me) and now I both look forward to each visit, having her push me hard and most important the recovery I feel after each visit. The facility itself seem very well equipped for providing post surgery PT. Arjuena adds something new each time and makes sure no 2 sessions are the same. I feel very fortunate to have been assigned to her and highly recommend her. She is very engaged and definitely cares about how I am doing and pain levels. I am truly looking forward to the weeks ahead as my recovery from hip replacement progresses. Also want to give some props to Daryl. He has worked with me twice and he too genuinely cares. Once they get to know you here you will be VERY happy this is where you are doing your PT.

Excellence in knowledge. Office team works well with doctors. Excellent service with on site X-rays…read more and immediate treatment.

From the owner: George Kardashian, M.D., is a fellowship-trained hand and elbow surgeon. His unique skills are…read moresmall joint arthroscopy, endoscopic carpal tunnel release, microsurgery and nerve repair, fractures, trigger finger release, dislocations, ligament and tendon injuries, nerve compression, arthritis, Dupuytren's contracture, replantation, and more.

Dr Davis is a compassionate physician that really listens. Which you don't find very often. He has…read morea practical yet very thorough approach. His office staff is wonderful too!

My husband and I have been going to Davis spine for over a year on and off because of an automobile…read moreaccident. They are pretty precise and do a wonderful job on our injuries. I strongly suggest you seeing Davis spine in orthopedics. It would be in your best interest to pick people who care about the people they treat. The office staff is also amazing.

Lakeland Regional Orthopedics, and Dr. Heather Wortham in particular, is an amazing establishment…read morewith professional and caring doctors. For all orthopedic problems and needs, I strongly recommend this group of doctors and therapists.

I was involved in a car accident in December and was referred for PT with FL Orthopedic, and I am…read moreglad I was. The staff have been nothing short of courteous and friendly from the initial contact of setting up my appointment to my first encounter at Telecom office for a consultation with Dr. Gasser. Dr. Gasser was kind and pleasant in discussing the personalized solution for my care plan. The network of physicians and convenient locations are accessible throughout Hillsborough and surrounding counties. I feel assured that I'm in good hands upon learning that they are trusted orthopedic providers to Saint Leo University, University of Tampa, USF, and the Tampa Bay Rowdies. Let my healing journey begin!!

Everyone from the MAs to the PAs, NPs and physicians are all super friendly and helpfulread more

I have never experienced such shockingly unprofessional behavior from a medical office in my life…read more I called this urgent care simply trying to book an appointment because I was extremely ill and could barely speak due to a severely sore throat. Instead of helping me, Tabia flat out refused to schedule the appointment and literally told me to hang up and book it online. I explained that I was sick, that I would have to get in the car immediately to make it there and that speaking was very painful for me. She continued to make the process unnecessarily difficult, forcing me to repeat myself multiple times while I was struggling to get words out. At one point, when I was clearly having a hard time speaking, she laughed. Laughed. I asked her to please just hold the appointment since I would be there in 15 minutes and could provide all my information in person. She refused. I then calmly asked to speak to her manager, Thomas. She refused that as well and would not allow me to speak to anyone else. When someone calls urgent care, it is because they are not feeling well and need help -- not because they want to argue with a gatekeeper who seems more interested in being dismissive than compassionate. The lack of empathy, basic customer service and professionalism was staggering. Stay far away from this location. If this is how they treat sick patients over the phone, I can only imagine how they handle care in person.

This is my go to urgent care. Having 3 kids we have a lot of reasons sometimes the urgent care is…read morefaster than the peds office. The doctors at this location are knowledgeable and kind. I would recommend making a reservation for shorter wait times.

Nice waiting room. It's spacious and clean…read more Best part, the waiting area has a women's and men's restroom. No sharing. This has to be the cleanest Dr's office I've been in, since living in Florida. The nurse was nice. I was in and out in no time. I would recommend them

Terrible billing department. Received four Bills over four months since my last appt. Billing…read moreagent at the practice told me that she couldn't see where they had sent me any previous emails either. So I paid that bill with a different credit card than the one on file. I thought at that point it was over. Nope a few days later they charge me again on the previous credit card that I had used. Without authorization. The billing department has both people out now so I can't even talk to anyone about the issue. Now, while waiting for one of them to get back in the office... I just received another email saying my payment is due. Be very careful with billing this practice has issues with it.

Go Allison, Office Manager!!!!! The rest of the office workers need more experience and terrible.read more