This used to be my go-to place for our laundry but unfortunately we won't be returning. I recently had an extremely distressing experience at this laundromat, and I feel compelled to share my disappointment. During my visit, an incident occurred that was nothing short of shocking.
I witnessed a customer being screamed at by a staff member from across the building. This not only created a hostile and uncomfortable atmosphere but was completely unprofessional. She then proceeded to chase down the customer with a sanitizer spray and kicked the cart they were using to spray it because they didn't want to touch it. All of this because a few pieces of dirty laundry touched the cart.
While the emphasis on sanitation is appreciated and important, they way they treated their customers was horrible and unacceptable, especially when the customers did not cause any issues and it could have been handled more appropriately. read more