Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

Mariah the online agent helped me locate and get pricing in the beginning a big help. Anthony &…read moreSarah made the move in process effortless, easy & very satisfying. The cleanliness of the facility was exceptional. I recommend renting from them & prices are great. Rhonda the online agent that I spoke to on 5/14/26, was a BIG help in answering all my questions and helping me to navigate my account. =)

Poor customer service. Visited them on Sunday and representative was not helpful. Customers were…read morenot able to get in the gate because the 1st fell on the weekend. We have automatic bill pay .This was a bad experience for us because we had to travel a long way to get here and we were turned away.I offered to pay by check and once the auto payment post Monday she could refund me the money back.She was not accommodating. I will not recommend this storage unit to anyone.

This place is affordable, my things have always been in good condition when I've used this…read morefacility, and the staff is friendly.

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Great staff at the facility. Always friendly and helpful. The facility is always clean and…read moretemperature controlled. Would gladly recommend.

Customer service was outstanding . I will always use this place. The store Manager was very…read morepleasant and extremely helpful I would definitely recommend this store to everyone.

So i reserved a 5x5 unit on line on thanksgiving eve and got my conformation email they were…read moreclosed on thanksgiving day so i called as soon as they opened on friday and talked to Tina she told me how much i would need to pay with insurance and administrator fees . so we were in agreement that i would be there before 6pm and this was at 9.50am so i went to where i was storing my stuff and loaded the car full as i could get it and was on my way i was a half mile from the extra space storage place on williamsburg rd coming from chesterfield and Tina called me at 2.31.pm to say that she rented my unit to a walk in customer becuse she said it was first come first serve ,so why the hell was i able to reserve it and we where in agreement that i was coming,she could of at least gave me a heads up that some one was there in the office so i could assure her that i was packing up and on my way . she said they had one available for more money at another location i feel like this was so unprofessional and wrong i had to park and call around to find the same size for the price i could afford which took a couple of hours.

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

So far, we are very impressed with this new self storage facility. We have had a storage space for…read moremany years, mostly for seasonal items and keepsakes. We just never have enough space, and lord knows this old house was built during a time when closet space wasn't a priority. The perks of Mini Price...a professional team. More than just "climate control " which at our previous space, meant, your 4 walls and a roof overhead to keep out rain, sun, snow. Mini Price actually has Air Conditioning, which makes it much more comfortable when needing to run in for something or to store something away. It feels very secure. My only gripe, would be, they advertise a price on their website, but that price is the "this is where they get you" per our salesperson. You can expect a pretty low price for the first 2 months and then the price goes way up. Apparently this place caters to short term clients, and it is a bargain if you just need a month or two. That being said, the price still isn't bad once you factor in that it is new, clean, AC, secure, a team of professionals on site to assist if needed, and ease of use. Though we did not take advantage of it, they even have moving trucks for move-in use, only fee is mileage. When we went to check this place out, the units with the size space we were seeking were fully occupied, so we ended up with a larger space for not much more than we were paying at the previous place. For that, the value is pretty good. Overall, so far so good. I would definitely recommend Mini Price for your self storage needs.