Not great service at all. Extremely rude. Have no values or integrity for their business. Whoever…read moreruns their account on Google needs a serious attitude change. Every bad review left on Google they have replied with smart remarks. Not how you handle a business. Grow up!

From the owner: We are locally owned and deliver friendly customer service. We carry items from Berkey, Rothco,…read moreLifeStraw and All-American as well as a large firearm and ammo selection.

Great selection and many top rated brands. They are always ready to check other stores if they are…read moreout of your size. We did quite a bit of shopping here for Christmas gifts.

Great local atmosphere shop. They have great gear for my…read moreneeds; hiking. Andrew, the assistant manager and floor employee has a lot of incite to hiking, and provided me a lot of recommendations and tips to help me with my purchases. Do not buy your stuff online. Come to the store, get one-on-one assistance and recommendations from a professional, and make your purchase. Support this local businesses, and you will continue to have expert advise and the ability to try on things before you buy.

We always stop in when we're in town for trail runs. Fantastic selection of gear and goodies. Staff…read moreis super helpful.

One of the Great Outfitters on the Appalachian Trail. Lumpy takes the time to fit your pack…read morecorrectly and help you understand your gear. This is the place to get ready for your Thru Hike. AT -15 BMT- 17

Went to the Christiansburg location to buy an in-stock bike. I was told they could not sell it to…read moreme in the box. I explained I was from out of town. Didn't matter. I explained that my wife bought a bike in the box in the Roanoke store the previous week. Didn't matter. It's listed in stock and available for pick up. Didn't matter. It's right there. Didn't matter. Is this the policy because Roanoke did it. Not a policy... it's our "preference". Great, please sell me the bike. Didn't matter. Manager intimated that I wasn't being "professional" (not cursing or yelling on my part... just flabbergasted that it's this hard to hand Dicks money), and threw his staff under the bus -"I thought my employee could handle this" (I wasn't looking to be "handled" just wanted to buy a bike). He also said " I was going to offer you a discount". I explained I do not want a discount... I just want the bike so I can go riding with my wife this weekend. Didn't matter. I asked if it could be transferred to Roanoke in the box. He said that if Roanoke "wanted to get in trouble they could" and announced he had to go pick up his brother. Told him to drive safely. OK, is there another manager? 2nd manager refused to sell me the bike. Can you transfer to Roanoke? 2nd Manager (Ryan... although I don't believe this is how he spells it) said he would if it was OK with the Roanoke manager and even offered to drive it down in his personal vehicle after his shift (well done Ryan). Didn't matter because the manager in Roanoke would only do this if I picked it up at closing time. Can't I pick it up tomorrow? Only if it's "9AM sharp". But I'm out of town. Didn't matter. Roanoke manager "didn't want it on their floor". So I have to pick it up by appointment at your convenience rather than tomorrow afternoon? Didn't matter. What gives? Obviously not a liability thing- they were happy to sell me the bike in the box as long as I was willing to wait a day, go to a different city, and show up precisely when they preferred (when I was out of town). As they had told me the regional manager was coming into town and the communication seemed to oddly revolve around winning rather than selling me the bike I told the 2nd manager to give my number to the regional manager and that we could either work the issue out (wherein I simply hand someone a credit card and receive a bike) or I would just return the items purchased last week (incl. helmet, gloves, chain, vehicle rack, etc ). If I could have returned the first bike I would have (although it wasn't ridden it had been purchased over 24 hours ago). Interestingly, I was told that 24 hours was the policy but the store manager could override the policy. So the manager can override policy? Uh... OK. Having spent an hour and a half of my life attempting to buy an in-stock item, my desire to attempt to assist a third manager in a second store to understand this incredibly flawed internal logic had vanished. No call from the district manager yet so in the end I returned the above items to the Roanoke store as bike accessories do me no good without a bike. Despite my best efforts, and an hour and a half of my life, I could not hand anyone at Dicks my money today. Weird.

They don't sell ammo or guns anymore so this place is just an overpriced clothing store. If I need…read more$80 sweatpants I know where to come. Besides the customer service here always sucked but I sucked it up cuz they sold guns and ammo. Waste of time!

Think this is such a fun stop shop, with some quirky, some fashionable, some must haves each visit…read morethere is lots to pick up related to WV. Reasonably priced in this adorable shop. Clothes are comfy and on trend. Staff was professional and gifts wrapped up with care in the bag. A must stop shop in downtown.

Literally the best local merch shop in town! The t-shirts are SO SOFT, the store is artfully…read moredecorated without being pretentious, and you get free stickers with every purchase! I normally don't buy souvenir t-shirts when I visit places, but the shirts were so soft and perfect that I couldn't help myself. Great, friendly service too.

I ran in for some hiking sneakers and they happened to have all the new, best brands. I was…read morepleasantly surprised. Took me a total of 10 minutes and I was on my way to some beautiful waterfalls nearby.

Everything about this place is great! Very affordable as well as for me getting into a hobby…read morestopping by RMA made it to where I could get quality gear without the brand new price tag.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

Best outfitter in the NRV. VERY impressed with Archery! The manager was fun to work with!read more

Amazing service. We were traveling and realized we left a carrier key at home. Everyone was so kind…read moreand helpful as we tried to work through the situation. They had everything we needed and we were able to head in our way! Thank you to all that helped!

This is my all-time favorite and go-to outdoor store EVER! The staff is uber friendly and…read moreknowledgeable in the materials they sell! They can equip you for a run on a trail, a hike or a bike at the local trails, a backpacking adventure, a fly fishing expedition, and even a relaxing outing out on the lake on a paddle board or kayak! They have everything! Good quality gear for the best adventurers! Also, if you have a problem with your bike they have an awesome bike mechanic who can fix almost any bike problem! If you have a problem with Chaco's to your favorite Patagonia jacket, they are happy to help you! If you are ever in Bristol, give Mountain Sports LTD. a try whether you're looking for some amazing wool socks to a new trucker hat or beanie!

Excellent place to go and buy things. Plus you can catch up with Gulliver the wonder dog.read more

Appreciate that the owner is requiring all of his customers to wear a mask while in store. It is…read morecomforting to know my health and safety is a priority during the pandemic. He is knowledgeable about the area and willing to assist with all gear to find the right fit. I would definitely recommend to any outdoor enthusiast and dog lover traveling through the area.

Great local kayak shop. Good product offering at fair prices. The guy working there is very…read morehelpful and knowledgeable.

I bought My first 2 vibe kayaks from bobs up the creek outfitters and Bob was just awesome to deal…read morewith. he was very helpful and knowledgeable about the kayaks and after telling him what I was looking for there was no doubt I was getting a vibe kayak. I liked the Vibe seaghost 130 and 110 so much I ended up buying both! These are amazing kayaks and I could not have asked for better kayaks and service! thanks to Bob and up the creek outfitters and vibe for a great product and great service. bravobassin@yahoo.com