I needed a TV install and mount put into my master bedroom. Ryan ( the owner of the company) came over 15 minutes before he was scheduled to ( its not like the cable company) , he texted me and asked if it was alright to come early, and it was!! He came in and noticed that at my house we take off our shoes, so he took his off and got right to work by asking me clarifying questions about my install and what I really wanted to get done. He laid down plastic so as not to get dust on my furniture when he installed the TV mount and the TV. He even showed me how to program my remote!! All in all he was a very courteous person and very easy to work with. I would recommend New England Home Theater to any one who wants the job done right the first time. read more