If you're a woman of color looking for a laser tech who actually knows what she's doing, run to…read moreNoushi. I'm only on my fourth session and the results are already wild -- like "wait... why is it already this smooth?" wild. She's warm, funny, and makes the whole process feel way less intimidating. She explains everything, checks in constantly, and somehow manages to be both professional and your hype woman at the same time. My skin always feels cared for, never rushed. Plus, she just gets melanin. No guessing, no hesitation -- she knows exactly how to treat darker skin safely and effectively, and it shows in the results. The space is clean, she's gentle, and I actually look forward to my appointments... which says a lot considering it's laser hair removal. Highly recommend her if you want real results and someone who treats you like a person, not a number. **BONUS** she ALWAYS has a great playlist going in the waiting area.

Went in for a tattoo removal gave me a price and then when she was done gave me the higher price I…read morehad to help her with the work and felt wow he's still gonna charge me $200 more than what you originally said and so walked out of there after paying $500 when I was total it would be $300 so not so sure about this. She's a nice lady. She does good work, but I mean to be fair as a big burn. It took two weeks to get healed up. Cost me about $100 for all the first aid supplies and burn cream for the laser tattoo removal and it was pretty intense, Recovery. We did not go back for the second treatment. It was very difficult Recovery.

I got a gift certificate and chose the dermaplane and diamond glo facial. My skin is actually…read moreglowing. My very dry skin looks hydrated, feels soft and healthy with a little glow. I also purchased the tinted spf75 mineral sunblock and it evens out my skin tone. I've had facial treatments at other places and have never had this result. If you're going to an event or just want to look your best, this is a great treatment. It took 1.5 hours and was so relaxing, I almost fell asleep! Meaghan at the front desk was so helpful and my Aesthetician Corina was amazing. I want to add that I went on a Wednesday and what a treat to break up the work day/week.

Amanda is amazing for all things med spa related!! Very knowledgeable and doesn't oversellread more

Giselle was my tech today and she was so attentive, kind and gentle. She was amazing! This was my…read morethird visit and I'm loving the results.

Professional, clean, efficient and friendly staff! Giselle is amazing. She explains things well…read moreand keeps me very comfortable.

This is the best micro-needling package and service I've found in Durham (although the…read moreintensity/coverage can differ between technicians, and I had to try a few before I found the one I liked). But five stars for customer service. My appointment was cancelled at one location due to renovations, and then I was booked with the wrong person by accident. They didn't have any openings on short notice, and I wanted to get in before a wedding. This was frustrating, but then the owner called me personally to apologize and found someone willing to come in so I could get it done in time. I appreciate a spa with reasonable prices that is also considerate to customers! That's getting harder to find among all the medi-Groupon-spas where technicians are rude, and the company only cares about turnover.

Another great experience at Synergy. I had the best facial I've ever had today with Riley. It was…read moreso relaxing -- like having a massage. My face felt great after -- so moisturized. Highly recommend the Revitalize facial.

They closed without warning, and when you call the customer service line they informed me they…read morefound out the same day and they just send you back to the main line which tells you what you already know, in that the business has been purchased by Elase, and then a vague "stay tuned". I had an appointment on the Monday and Thursday after they sold, no one warned me, sent me a cancellation or anything else, so I'm just stuck here hoping I get my money back or an appointment under this new business. This is NOT how you treat paying customers and patients

Unless Ideal Image offers me a FREE session of Botox, commensurate to my expected visit, I will NOT…read morebe going back! They were dishonest in their pricing, and TOTALLY changed the price when I got there! I made an appointment with an Ideal Image employee by phone as per their rules. After over an HOUR on the phone, I was quoted a price of $124 for 13 units, by Tara, which included my Allē rewards and another $20 reduction. ALL of this was/is in writing!! (Attached below!). I didn't feel comfortable leaving my Debit Card of file, because I didn't know when I could come back and I had been robbed by several other companies when I had done this previously. I went ahead and supplied my Debit Card with Ideal Image and put money into the account. I was told everything was paid and good to go! I was very excited about my visit! They said it was their policy to charge you up front in case of a no show and I had hesitantly complied. I arrived and to my dismay, there was no available handicap parking and the only place I could walk from to their store was a 10 minute slot. The younger girls were not accommodating or sympathetic to my situation (a broken vertebra) and when I asked where may I park they nonchalantly said "over behind the grocery store" that was significantly too far for me to ambulate. They finally agreed to watch my car.. however I didn't realize I'd be there for over 30 minutes as they were disputing my bill in writing from "a Tara!" When I was in a very uncomfortable chair, with my back aching, the assistant kept leaving and everything seemed to take forever. Finally I said "I think I'll add 2 more units.; that will be then a total of $150 ($13 pu). The assistant left AGAIN and came back 10 MINUTES later and said "oh your previous transaction was cancelled and it will NOW be $144 for just $13 units! We can't offer you the discount our employee Tara gave you!" I was in SHOCK as I had the QUOTE IN WRITING!!! I said "HERE is the quote IN WRITING and it CLEARLY states $124 for 13 UNITS!" As a neurologist on temporary Sabbatical, and a military officer-Persian Gulf War, I have ZERO tolerance for shady people, employees that quote NEW, INCREASED PRICES once you're THERE, and dishonest practices!!! After spending my only free Saturday getting ready and driving 1 HOUR round trip, I turned on my heels and marched out. I drove 52 minutes at 90 degrees in heavy traffic from another town! Ideal Image can give me compensation for the $124, or I will be billing them for my time as a physician, as well as reporting them to the BBB for dishonest pricing and price gouging. As a lesson in morality and ethics, especially business ethics, THIS, is what happens to greedy people and dishonest business practices.

I still see Bobbie for laser hair removal and she is still as fabulous as ever. I now also see Dr…read more Spencer for Botox and he is amazing. He starts off conservatively to ensure the procedure is not overdone. I have received so many compliments from his work and look forward to future visits. I've had a hydrafacial here as well and really enjoyed it.

Would NOT recommend their services ! Went back to let them look at the results and that was so…read morepoorly handled! Would not recommend

Best Professional Service I have had in a long time. Followed the recommendations and the results…read morewere astounding. Highly recommend.

Once again.. Prime MD is the only place in Raleigh to fulfill your facial concerns. Dr. Joe, Angie…read moreand the entire staff is amazing. And completely transparent. I relocated from California to NC about a year ago. I went to a place that I would never step into or recommend to anyone. And was lucky enough to find this gem. You won't get hit with hidden costs as Synergy did with poor results. Emily ( the amazing ) will go over a treatment plan with you and your budget to get the results you want. Emily did a fractional co2 laser on me 2 weeks ago. I literally look 10 years younger! A week of pink and now my skin look like a newborn baby! Thank you Prime MD the staff and Emily for making feel so beautiful! Look no further! Look and feel your very best at Prime MD!

Copeley's professional and awesome. Super clean. One of the best laser experience I've ever had!read more

OMG- this is the best place!!! Copeley is fantastic!!! She's sweet, considerate, understanding,…read morevery relaxed, and makes you feel so comfortable!!! If you have ever thought about laser hair removal now is your time & with Laser Hairapy! Her prices are incredible too- which makes it even better!

At the age of 15 (I am now 27) my then boyfriend pointed out that I had peach fuzz on my face. It…read morewas slightly embarrassing to hear, but I figured that I could shave it off and that would be the end of it. After all... women don't grow actual facial hair. I hope you caught the sarcasm in the last sentence above. Women can and some do get facial hair as a result of genetics, hormonal imbalance and syndromes such as PCOS. I was diagnosed with the latter and for many years had unwanted facial hair growth that threw me into deep depression and really challenged the way that I lived. There was no hopping up early Saturday morning to go to the gym or grab a coffee. Not without exfoliating, shaving my face and putting on a ton make up. This was EVERY SINGLE DAY for me. Not only did this cause a great deal of embarrassment, but it also impacted personal and even some working relationships. Totally fed up I began looking into laser hair removal and on this quest l I encountered nice technicians but only mediocre results. That is until I found Melissa. Melissa of Elite Laser & Skin Care has changed my life. I no longer suffer from unwanted facial hair. Upon my first laser session I noticed an improvement. Seven sessions later it's as though I never had the struggle. I attribute this to Melissa's professionalism and infinite knowledge of laser, electrolysis and skin care (on all types of skin and complexions). I could not be more pleased with the service received from this establishment over the last 3 years. If you can relate to my story...seriously....DO NOT suffer any longer. Give Elite a call and thank me later.

I have been going to Elite for several years now for my electrolysis needs. It is easy to make…read morean appointment and they always start on time. The office is very pleasant. I have had electrolysis performed by different individuals when I lived in NY and I have to say that Melissa is the best by far. She gets a lot done in the 15 minute session.

Granniehudson serving as the caregiver for her sister as she completes a procedure. This location…read moreis absolutely gorgeous - clean, professional, and inviting. Plenty of private room and space to wait for your loved one. as any business of this type, it's staffed by beautiful young women who don't need one iota of anything done to themselves, but have everything from duck lips, Botox, fillers and the works. It always cracks me up. Why? Because beauty and anti-aging sells! And they represent the product! These ladies, however, are as down-to-earth and sweet as possible. My sister claims that the experience is top-notch from top to bottom, and just sitting here waiting on her and talking to the staff, definitely confirms that!

I went to Allison for wrinkle relaxers. She listened to what I wanted and recommended Daxxify. I'm…read moreglad I went with her recommendation, because I LOVE the results. It treated my wrinkles while also looking very natural.