I decided at the last minute to treat myself to a mani and pedi as I found a Groupon for it. I was…read morepleasantly surprised. The salon was very clean and the employees were very pleasant. Cindy was the person who did the work. She was very kind and did a great job. I just sat back and enjoyed the relaxation. I would definitely refer this salon to others.

I wish I could rate the Salon at more than five stars! Lindsey was absolutely wonderful. She fit my…read more12 year old granddaughter for a wig after abrupt and complete hair loss. Lindsey found her the perfect wig. Moreover, she made the process really fun and exciting. When we came in, my granddaughter was very sad and pessimistic; when we left she was confident and exuberant. We drove over two hours to get to the salon and it was worth every mile.

Isabella's Boutique is the most "Un Store like" experience…read morewe have had. Eileen the manager is a genuine person who works right from her heart. She is Amazing! My family will be forever grateful for her kind expertise. We highly recommend the help and attention at Isabella's Boutique

I can't say enough about Eileen and how wonderful she was to my mom and I. My mother is currently…read moreundergoing chemo and Eileen's kindness and warm demeanor made this stressful experience so lovely. I would recommend this shop to anyone and everyone. My mom went in feeling despaired and depressed and walked out elated and relieved. Amazing! We are so grateful.

I thought after years of wearing a wig I would like to go with a human hair wig. Two things I…read moredidn't like about the wig is that although I ordered one with waviness after the first wash it was straight. The second point was that the cap itself didn't breath and it was terribly hot. However if you do want to go to the expense of purchasing a human hair wig from concept one I would recommend bringing it to your favorite hair stylist to cut to your liking. Mine was uneven and unflattering.

I've been going to Rob at Concept One for over 20 years (found him my first summer home from…read morecollege). I drive over 30 minutes each way, twice a month for the best barber-style haircut anywhere. While a little more money than the local barbershop (which I've had to use on occasion), Rob takes the time to give me a meticulous haircut...not a hair left untouched. The local barber haircut is sloppy and needs cleanup typically within a couple days...but that's what a 10 minute job will get you. If you want a quality cut, done right then Rob's you're guy. His hours and flexibility great for me...oh, and he's a great guy too!

Never again. I was one of the first clients in 1984. The last few years have been quite different…read more Quality is now quite poor and auto we relations have also suffered. I don't understand it. I have moved on.

I had my first appointment at PK Walsh yesterday. My husband and I travelled 2.5 hours one way for…read morethe big day. A friend of mine suggested this company to help me with my hair loss and I am eternally grateful! Due to my medical condition we all agreed that at this time I needed a clip on or a wig. I declined a wig and fortunately they had 1 (only 1) possible hair piece that would mix well with my own hair color, which is gray and white. (Apparently getting hair with white hair is extremely rare). So you can imagine my surprise when she put this hair extension on my head. I exclaimed "Oh my God, it's me!!" My hair has been getting thinner and finer since mid 2016 when I was first diagnosed with cancer. In the mirror I saw myself as I remembered looking 7-10 years ago!! With a few modifications including the length and bangs, it was perfect. The people at this company were all fantastic. From the greeting by John when we arrived, the in depth discussion with Nikki to determine our course of action and the time spent with Paula on the hairpiece including modifications and how to take care of it ... I was completely satisified if not overwhelmed by both the team and the results. My husband was with me the whole time and shares the same feelings. He continues to tell me today how thrilled he is that I received with I wanted and needed at this stage in my medical journey. Thank you to the whole team! Patti R

They used to be the go to for braiding hair but not anymore. The new competition has left them…read morelooking for a new niche. Looking forward to see what business becomes. Either focusing on black owned or home made local indie products or trying to compete with korean superstores less than a mile away.

Love d my only encounter at this place. Being from Florida we are the Mecca of "beauty supply…read morestores" and never have I encountered American (non ethnic) owners with the knowledge and respect for their customers. Kudos to the owners. I wish I had this option in my city.

Delia is an exceptionally kind, generous person dedicated to helping people. My Mom was a customer…read moreof the salon for many, many years and passed away from cancer. I had a wig that was unworn and many unused head coverings and hats purchased while my Mom was treating that she never wore. She only wanted her own hair to grow in which it thankfully did shortly before she passed. I was looking for them to be donated to someone undergoing treatment. She kindly offered to clean, re-style the wig (it had gone flat from being stored and was dusty) and donate it to someone treating. A lovely person through and through!

I was greeted warmly by staff willing to open the store specifically to help me. The staff…read moreconsidered my current look and that I wanted to match the color and style of the wig I selected as closely as possible. I am a professional and need to work throughout the cancer treatment. I had my sister-in-law with me, and we found a wig that she recognized as a hairstyle I had worn earlier in my life. I cannot overstate how helpful it was to have someone (the staff) tell me 1) did not. need to settle, and 2) that I would know when I had the right one. She was correct. They then helped me complete the paperwork to apply for coverage through a grant program. I bought head scarves and "turbans." The variety was amazing, and the cost was so reasonable. I am grateful.

My physical therapist says I should tell you about my experience with the owner. Another review…read morecommented on how things have changed. They have. My appointment was frustrating and disappointing, embarrassing and humiliating. The moment I walked in the door, they demanded my license and medical insurance. First thing! When I said that this visit was not covered, she projected across the store, loudly, "Not cancer." The mood changed. The owner then gave me a short interview, grabbed a bunch of bras, put in the fitting room and told me to go at my own pace,and call her when I needed help. NO MEASUREMENTS! After three unanswered calls for assistance, I put on the little robe they provided and went to look for her but the UPS man was right there! I ran back into the fitting room, gathered my things and went to find her. She immediately pawned me off on someone else and began helping another client. When the owner realized that I wasn't going to put several triple digit costing bras on an insurance, I was not worth her time. I seem to remember, I may be wrong but, in Amherst they gave a small discount to those without insurance. It didn't matter why we came to her. Wigs, compassion was all available years ago. A customer that returns over the years would spend as much as a cancer patient with insurance but I will never return. So if you don't have cancer insurance you will get better service at Macy's.