I can't recommend this company enough! From start to finish, they were an absolute pleasure to work with. Their pricing was fair, they were honest and transparent throughout the entire process, and their customer service was exceptional. I'm definitely not a tech-savvy person, but they were incredibly patient and took the time to walk me through everything step by step. They were always easy to get ahold of, showed up on time, and made the entire experience stress-free. If you're looking for a contractor who is reliable, knowledgeable, honest, and truly cares about their customers, this is the company to call. I would absolutely use them again and highly recommend them to anyone! read more

This company is outstanding. I've been looking to have a company do various projects at my house and these guys absolutely crush it. They have done a projector system, led Christmas lights and an entire wifi system for my property. If you want prompt service, clean work from trustworthy people then you should call this team. read more

The work quality and execution is awesome. I'm a huge fan of their work and work ethic. Masters at making things look great. You buy a quality product and they are the quality installers. Thank you Jeremy, Jose and team! You made our house set up look amazing and your advice and guidance was on point! Thanks for excellent work!!! read more

Jeremy came installed my new tv on the wall and hooked up the video player and it didnt work, I called him and he said he put the wrong adapter on the connection and had 2 of the right ones at his office and would come back the same day or the next day and fix it, No show, I have called for 5 days with no return call. I paid in full and tipped them for the job before I realized stuff didnt all work. No return call or anything speaks volumns about Jeremy and his business. Boy was I fooled. If I would have read the reviews first, I never would have called him in the first place. Very very dissapointed in this man, he seemed like such a nice honest guy. read more

Originally used their services after being recommended by a BOSE store 4 years ago... Boy!! what a Terrific Job!! they did with installing, wiring through walls/ceiling and setting up my TV/Audio system above my fireplace. Jeremy, owner was a pleasure, responsive and they have expert installers, especially Luis Castillo. Not only do they offer residential service but what an impressive line-up of commercial customers they've performed work for. Just recently, I used their services again with a TV install and again Luis did a Great Job! They ensured I was happy with the installation and then went through how to operate remote/and set-up TV services. Highly recommend!! read more

Jeremy and his team went above and beyond to ensure we were satisfied with the installation of our Bose sound system. Thanks! read more

Absolutely shocked that despite never completing my original job and failing to follow up on connecting the final camera, I still reached out to request additional work installing TV connections. Left multiple messages but never a live call returned. Well too late! Drywall is finished and now no way to wire the TV's. Called to share my frustrations and request what my alternative might be? ( you guessed it- No call back ) Really thought this was a decent group when I met them. read more

BE WARNED: Jeremy is not professional. Called him for work and he never responded. He states that he can do the work and does work for large local business but when it comes down to putting your money where your mouth is he goes MIA. Worst thing anyone in business can do is tell a client that they can do a job and then never show up or not return phone calls. If I could give negative starts to Jeremy at New AV Installers I would without a doubt. read more

Jeremy and his crew are fantastic. Very professional, clean and friendly. I am a very picky individual and I like it to be done perfect. Well these guys are good. I have done two projects for my home and now working on my third project with them. First, project was my home Theater in my living room and looks and sounds amazing. Second, project was installation of a pair of speakers in my garage and the upcoming project will be my office. The office will have ceiling speakers and hiding my wires for my computer as well as installing a outlet in my floors. All this speakers are connected to my sound touch and can listen to them all at once or individually. I usually don't like to leave reviews but I had too with these guys. They are truly great. read more

Whoever this guy "the Critic" is that left a shitty review I really can't believe it.. I called New AV installers, they sent someone out to look at the scope of work. We made an appointment to get it done and they showed up on time and did a PHENOMENAL JOB!.. Jeremy, Cameron, an louie where all polite considerate, fastidious in their work. I am absolutely thrilled with the results... they did everything and more without a bit of complaint and at a very FAIR PRICE!. I had another group out here previously todo work and I got a bit ripped off.. I would suggest if you live anywhere within 80 miles of Murietta/Temecula call these guys first.. They were extremely professional and very technically savvy.. Don't be dope and go elsewhere first.. I owned customer service businesses all my life and I know when I'm getting good service... read more

I'm very very disappointed with the service with Jeremy via communication I've been trying to reach since last week five days back to back left voicemails text never reply I'll call back I paid the whole amount of the repair and I'm still waiting for the job to be completed big timeeeeee no professional never completed jobs . I feel he just want your money read more

Installed new Bose system. Did an excellent job. On time, work done right, the first time and the price was fair.

New A/V was awesome! Jose showed up on time with a 15 minute call ahead. He solved my complicated issue in about an hour. I have a TV mounted to the wall with chords through a homemade mantel. I couldn't run an audio line to the old Bose system, so Jose recommended an HDMI splitter and now everything works well. My friends wanted to bust open my wall, but I decided to call the pros instead. Great work! read more

Cannot recommend Jeremy and his team enough. Non-techie here ... Jeremy came out to scope the work and give an estimate, and walked me through what they recommended in easy-to-understand language. They came for the actual install on-time, did great work, and left my place cleaner than they found it. Very happy w/ my new set-up! read more

Louie was my installer and did an awesome job! He was here for a long time and answers all my questions because it was a huge job and I have never had a in ceiling surround system before. The work was excellent and works perfectly! read more

New Wave Home Audio came and hung 3 TV's and sound bars. Jeremy and Louie we awesome! So professional and paid attention to every detail to make everything perfect! I would Highly recommend them for any home theater system. You guys rock!!! read more

Louis Castillo came out to assess my needs regarding stereo and TV equipment. He was extremely professional, respectful and honest. I'm going to have him install the updated electronics I plan to purchase. Surelle K. read more

This guy Jeremy won't return your calls, Very very unprofessional, just stay away from him, Recently did $ 9000 job at my home in Temecula, and disappeared, many many phone calls, emails and texts, can't find him, After paid 6200 for equipment i couldn't get a hold of him until threatened to cancel the contract, big mistake, should have canceled then, after installation, if you have question or trouble shooting good luck to get a hold of this guy, Not sure how he got some of these good reviews but buyer be aware, read more

I would give a rating of 5 but the job was never completed. The work they did was excellent. I paid for everything including an extra part needed which was shipped to their business. When I called to see when they were coming out to complete the work, they never returned my call. It has been 10 months and numerous calls and the work is still is not done. read more