I never gave a time or date for the project but the reply was that they are "booked for this time"…read more Honestly they were better off not responding at all. They did come back to apologize for their quick response (dismissal) but by then I had went with a different company. EDIT: Thanks for the clarification from the business manager. This review was written months ago as soon as it happened and has been sitting in my drafts. Regardless I still don't appreciate the response.

After a leak caused significant damage to our kitchen and floors, we worked with Ruach on the…read morerestoration. Jed was very knowledgeable and helpful about the insurance claim, and stood by as we went through multiple rounds of estimates to get the appropriate funds from our provider. Once the work began, everything was as promised, and on or ahead of schedule. Highly professional and reliable. Would recommend to any friend or family member.

I would highly recommend and appreciate the services,Daniel is very professional and knows how to…read moreclean very dirty carpet.he did good work.he did the great work as he told me over the phone.when I moved in a new place carpet was dirty and looked it was never clean but he make it like new.i am feeling happy with their service.

Great job and services. After I got delays from other companies, he came out the same day and…read morecleaned a stain out of our wool carpet that no one else wanted to. Highly recommended

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

Just had my carpet cleaned by Excellent and it's the best thing I've done in a long while. The…read moretechnicians were very professional and my carpet looks brand new. I highly recommend them and will use them again in the future.

Great communication Friendly and efficient. Good value. Highly recommend. We just used them for…read morecarpets, but they advertise they also clean furniture

I hired Bio-One for a time-sensitive cleaning of a car interior. They initially set up an…read moreappointment for the day after our call, but after I expressed urgency about the task at hand, Tim made it a point to come out the following day and scheduled the cleaning for the day after. He was extremely professional but also sensitive to the situation. His team did a wonderful job and made a difficult situation so much better for me.

Bio-One gave us a very accurate quote and was quick to respond to our schedule. They did an AMAZING…read morejob clearning our garage after rodents had gotten in. There wasn't a surface that they didn't touch and cleaned every inch of the garage. I was actually shocked at how weel they organized the garage to make sure everyting was covered. They showed up on time and were friendly and informative on how to protect the garage for the future.The price was fair and lower than other quotes that did not seem to have the same level of knowledge on how best to clean up rodent droppings. I highly recommend them!

I was really hoping to love the job servpro did but i felt like I ordered a purse from Louis…read moreVuitton but it came from Walmart. There were mistakes from day one. Day one a team was supposed to come out and clean the floors and walls to prep for mold encapsulation. Floors were never cleaned, I guess the walls were cleaned? Were they? They left a machine that was supposed to disinfect the air, well if the floors and walls weren't really cleaned how did this disinfect the air? I was told the small holes in the wall would be filled once they guys came to encapsulate it, it wasn't. When i called the office they said i didn't pay for that, yet the first team that came out to the house said it would be. When the painters came to encapsulate the wall they knocked a pipe off the ac unit causing condensation to leak all over the floor. Thankfully the floor isn't carpeted but if it was it would've been a huge mess! There are more things but too much to type. I would never recommend them. I basically paid $3,600 to have the floor mopped and wall painted. SAVE YOUR MONEY!!!!!

Servpro/Wheaton proved to be an excellent choice to control then remediate our basement flood. Our…read morehot water heater burst and they got here fast, cleaned the mess, dried out the walls and floor then replaced every thing - better than new. Happy to recommend the crew.

We worked with Tiffany Schuyler of Aftermath (Pasadena MD) in the clean-up of my brother's condo in…read moreDC after his death. I can highly recommend Tiffany Schuler as she made me feel very confident in her services and professionalism throughout the whole process. They did a great job. She also did some special things for me such as filming my brother's condo for me. I would definitely hire them again (though hopefully will not need to do so) and I would ask for Tiffany to supervise the clean-up.

Crooks!!! My close…read moreneighbor committed suicide via gun. His brother, who lives out of town, ask for a quote. My wife came home to find a crew of 3 not even looking at the damaged area, but going through my friends personal belongings in other rooms. Missing after they left was a wallet with credit cards and over $200 in loose change. I helped my neighbor often with his personal affairs and placed these items in a secured room. These 3 came out of that room and was nowhere near the space that needed cleaning. I'd call cops or press charges, but it isn't my space and his brother is too distraught to focus on it. It's a shame that a company such as this can't have any ethics when it comes to treating the deceased and their family with dignity and respect. Stay FAR away from these thieves!

From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

Andrey and his team responded promptly to me request for water damage remediation after a storm in…read moreJune damaged my house and caused water damage to multiple floors. His team tore out the wet drywall and trim, set up fans and dehumidifier in the affected areas, and returned after several days to check the progress. Reconstruction (drywall, paint, trim, insulation in the attic) were finished within a few days. Andrey is very responsive and worked directly with my insurance company, which made my life much easier during a very stressful time. We would use his company again.

Highly recommend UWD. Andrey was able to provide a same-day quote in a fairly accurate range based…read moreon a handful of photos and some questions answered over text. He was responsive via text and able to schedule a team to come out the next day, which is exactly what you want to hear when you encounter water + mold damage in your home. He also helped answer questions related to reimbursement from a 3rd party (i.e., builder or insurance), which relieved some uncertainty and anxiety. His experienced crew lead also asked me at the start of the job if I would need to work with insurance, then took extra photos in case we needed them for reimbursement documentation. While on-site, his team was professional, communicative, and got an extensive job done in just 1 day. I appreciated that they set up a containment, showed me pictures as the work unfolded, and cleaned up thoroughly afterwards. They sent someone to pick up the industrial fans + de-humidifier on day 4 or 5. The final invoice clearly laid out all items and their costs.

I had emergency situation. I called this company at 2 am. They came out and fix the leak on my…read morebasement and clear the air. Very good relationship and prices highly recommended.

From the owner: Urgent Water Restoration provides 24/7 emergency water damage restoration services, including water…read moreextraction, mold remediation, and structural drying. Our certified team in [silver spring md] uses advanced technology to quickly restore your home or business after leaks, floods, or burst pipes. Trust Urgent Water Restoration for fast, reliable service and peace of mind. Contact us now for immediate assistance."