I spent over an hour hand picking items then came to the register only to realize they don't take…read moreApple Pay. Additionally they only keep items till the end of each business day. Jen was extremely sweet and personable while telling me this and stated I could speak to the manager since it was the end of the day and I really did not want to lose the items I chose. When the manager Shannon arrived she callously informed me that most of my items were clearance and she could not make an exception to hold them. I'm not sure the relevance in how many clearance items I had, but I am sure that there was a major lack in customer service. I will return however I recommend a secret shopper to speak with Ms Shannon with the d3ad eyes to see the lack of warmth for themselves.

I needed some RC parts and was in the neighborhood somI thought I would try them out…read more Unfortunately no RC stuff in the store. As a craft store, it was a larger, cleaner, more people walking around, Michaels. Nothing jumped out at me, they were just another craft store... with no RC stuff. Social issues and positions will probably keep me going to Michaels, but if you have no feelings about that stuff, and they are nearby, give them a try.

Always well stocked and very helpful staff. Plastic models, model railroading, r.c. Cars and planes.read more

Took a drive to Bunker Hill this weekend. It was great to find a real Hobby Shop to visit! The…read moreselection of model paints, model kits and train / rail accessories is impressive. Lots of RC cars and planes too. I found a model just like my old 66 Ford F150, Old Blue!! The folks there are helpful, extremely knowledgeable and nice to deal with. We'll definitely be back. ~

Great inventory and selection of model trains, accessories and electronics. Good - better than…read morefull retail prices. Friendly and knowledgeable people. Make it worth the side trip for me when I drive between Atlanta and Philadelphia.

Great selections, great people, great service. I have never had a problem finding exactly what I…read moreneed.

This store has so much to offer-cards, figures, games, and kits to assemble as well as tournaments.read more

As a long time customer of this place going back to tenth edition MTG, this place use to have a…read morehuge selection of MTG products. Now you can't even get a booster box of older sets just the sets that are current. I went in asked how much the prices are on booster boxes to get a reply of $164 for aetherdrift play boosters and same for lorcana boosters. I was told collector boxes is $300 as well. OMG hold the phone right there even with an MSRP this is the best you can do? I recommend other stores in the tristate area as the competitors sell booster boxes around $140. I get times are tough but this store is now scalping the community especially those collectors who use the secondary market for return on investments who own more than enough copies of a certain card. I can not recommend this store to anyone and will not be shopping here ever again unless things turn around with their prices.

These guys are motivated to sell equipment and a ton of trains. And they are fun. also. Love to…read moretalk trains. Little kids love this place. What an amazing job they accomplished restoring this building- a boon to the town. Let's keep them in place- go buy something- you will feel much better!!!

I drive almost 2hrs to get to East Main Trains. It is an amazing store for all things O gauge…read more Pre-War, Post War, Modern, MTH, Lionel, Williams. They've got it all. I've only met John and his Mom. Both have been great to deal with. Wish they were closer and I'd have a stool reserved for me.

We're always on the look out for Hobby Stores on our travels and this one popped up in a random…read moresearch. Its hard to miss it, there's a HUGE train outside with the store name on it. It reminded me of the old school train shops my dad, uncle, and grandad always took me too as a kid. There's a HUGE variety of model trains, scenery, paints, parts, you'd be hard pressed to not find something you need here. The owner greeted us warmly, mentioned a sale they had going on and said to ask him if we needed anything. Besides trains he also had a decent stock of model planes and cars, a few Star Trek models from the 80s but again, the bulk of his stock is trains. We were in the market for Gunpla models and sadly he didn't stock those but I will be telling my uncle about this place when he needs supplies for his trains. A great small business to stop in if you're looking for model trains and parts and want to support local businesses. Owner is very knowledgeable and friendly, willing to go that extra mile to help find what you need.

The store is an older store with a good amount of train products especially HO but n gage and…read moreo-gage are represented. The staff was very friendly and we were immediately asked if we needed help when we walked in the door great way to start. I really didn't need anything but I ended up spending almost 100 bucks! The main man was very nice to talk to and my wife and I will be back again.He also told us about another place in town which had a lot Lionel itemsBut since we had other places to go in town we'll have to wait till next time to see this place but we will stop back at Tommy's Gilberts again cause it was a nice store.

Really disappointed with my experience here. The woman working the counter was rude and didn't seem…read moreknowledgeable about the products at all. I had a few basic questions about Pokémon and other card items, and instead of helping, she came across annoyed and uninterested the entire time. When you walk into a card and game shop, you expect at least some level of enthusiasm or willingness to help--especially with games like Pokémon, Magic, or Warhammer. Unfortunately, that just wasn't the case here. Customer service makes a big difference, and this experience completely turned me off from coming back.

Staff is extremely helpful and friendly. The selection for models (train, planes, automobiles, etc)…read morewas a little limited and is more on the warhammer/D&D side of things. Price is fair and what you'd expect. The actual paints, glues, general equipment there seem carefully picked and well stocked. Will be back!

A truly amazing store. Their selection of gunpla, paints, and terrain pieces were outstanding…read more Always very helpful but sadly the store has closed. There laurel store is still open but this leaves an impact on the shipping center.

Hobby Shops. Remember them from your childhood? I sure do. I thought they were gone for good…read more But they aren't! There's one in Rockville that's exactly like you remember it. RC Cars! Toy Trains! Model Kits! And all the other art sets, car tracks, European and Japanese toys and "Stuff." You know how a modern store just has people behind the counter? Hobby Works has staff walking the floor to help you. And they really help. And they know their stuff. And when you're there, it's got that friendly clubhouse atmosphere like you stopped off here while walking home from school in the 6th grade. Sometimes it feels like with online shopping, kids won't ever experience the friendly local stores like we did. Not while Hobby Works is open, it's all modern, but it's a shopping experience that most stores lost over the years- and our kids deserve to experience that friendliness.

HUGE pop selection and they're all SO ORGANIZED!!! A lot of cool fidget toys and stuff you can't…read morefind everywhere. Prices are standard for your average small business. staff is friendly and laid back!

They had everything I was looking for!! Very friendly staff as well. I'm so glad I went in there…read moreand have since returned because they sell Warmies, which my daughter really wanted for Christmas.