2nd & Charles is located among the stores of the Centre at Hagerstown. It was previously a Borders…read moreand its neighboring stores include Marshalls and HomeGoods. This store is supposed to be one of the smallest in the chain, but doesn't show it. Large selection of books, comics, DVD/Blu-ray's, and toys/collectables. If you don't know about 2nd & Charles, most of the items are used trade-ins from other customers, so you can never be sure what will be in stock. We had several questions about prices of items behind the counter which were quickly answered and the employees were helpful. Had a good selection of Manga but a smaller selection of Anime DVD/Blu-ray's. A large selection of comic longboxes were available, but per other 2nd & Charles their organization was not the best. Overall, store was clean and organized with an on-par selection of items compared to other stores. I would return here again.

What a fun bookstore! It has remainders and a used section. Lots of curated items and fun funko,…read moremanga, board games and boutique items.

I've seen them purchase entire boxes of books for under $5, while selling each of the books for…read morenearly the same price. That's a huge markup. They have also begun selling entire sections of their inventory to be scanned to train AI then the books are destroyed. Yet they advertise that they rescue books. Digitizing books doesn't count for rescued when they aren't kept intact and accessible to the population but instead only fed into a single AI company. The service at the Hagerstown location does tend to be friendlier than the Frederick location.

I love the concept of used bookstores and it's always great to get a bargain. The staff is nice and…read morewelcoming. The three stars is because this place is an utter mess of an massive amount of books. I don't understand why the books hardback and paperback for one author are separated. It's overwhelming to try and find a particular book. It's a good place if you have no expectations.

Very helpful staff for when things seem disorganized…read more The store is very local selling both used and new records, cassettes, cds, and other media. At first I thought things were disorganized but the staff helped me find a few records I was interested in and made some recommendations. The used items are appropriately priced and say check out everything.

Great record store! Very clean and organized place. The deals were great as well, a lot of…read morediscounted vinyls. I also like that they sell "band tees" as well. The shop also buys vinyls, either for cash or store credit at a 65% markup from their cash offer. So I was able to sell a vinyl that I ended up finding the OG pressing of. I would definitely recommend this store.

I've shopped here many times. They have a great selection from all genres. They staff with treat…read moreyou right! For example I bought a vinyl realized it was warped and they took care of it!! Giving me a full return and a sincere apology. I highly recommend this store for your analog sound needs

Might wanna update the hours, as I just drove 25 miles one way to find your sign. Very…read moredisappointing.

I'll sum it up. While I was visiting family, I stopped by Back to the Media. It is a nice enough…read moreplace for nostalgia. The arcade was a nice bonus as well. However, go elsewhere for trading in stuff. I was given a lowball offer for some games and a collectible I brought in and the owner wasn't happy because one was imported. I ended up taking them to EStarland on my way home and got a much better offer and actual praise for bringing in some good stuff. In the end, if you find what you are looking for, that's great! but go elsewhere to get better values for your trade ins.

This store is awesome, records, games and other collectibles…read more They also do a Saturday night auction on Facebook. The owners Mark and Dani are very knowledgeable about records and will help you try and find what you are looking for. If you are in the Winchester area, stop by and check them out.

I stopped by the store on January 23 and it is officially closing. It shouldn't come as a big…read moresurprise considering the reviews are horrendous. I have to admit, my interaction with staff today was just as bad. They barely speak to you, won't look you in the eye, and he seemed extremely annoyed when I mention the price of the item should be different according to the sign. The fact that employees make customers feel like they are an inconvenience is probably the reason why the store is closing. Even if it wasn't I wouldn't come back. The deals aren't that great and according to staff they won't be doing a mass discount towards the end. Honestly, don't bother.

I walked in and there was no one in line or in the store. I…read morewalked over to the register because I was going to sell back some old DVDs and was asked to wait 10 minutes because she was on a conference call.. mean while another staff member was in the back. The process took forever +2 people to complete. I didn't appreciate her sarcasm and wasn't very polite. Def need new people running the front with the little bit of business this place has left

I love this store. I have visited it twice over the years and both times I have been pleasantly…read moresurprised by finding some great stuff. Years ago I bought several CDs here, two of which were hard to find at that point. More recently I bought two original pressings of vinyl records I was looking for. They did cost a pretty penny, but were well worth it. It also just feels like a good store...operating in the basement of a rowhome. It is small, but has a lot of good finds.

About six weeks ago, I drove 30 minutes to the R&R Graveyard to sell my vintage LPs from the 1960s…read moreand 1970s - about 25 classic albums, some with distinct original features. Craig, the owner, told me he'd pay about $125 for them. I thanked him, and said I would try to sell them on FB marketplace or elsewhere first, but might come back. Craig said fine. However, I was unsuccessful on social media, and so about 10 days ago, I went back to the store, after checking with their staff that Craig would be there that day. However, he was not there when I arrived, and so I agreed with Cyril to leave all my albums with a detailed note, including my email and phone #. Cyril said he would talk to Craig, and he'd get back to me in a day or two. After three days and no contact from them, I started calling. I tried at least a dozen times over a week, and they never answered the phone and their mailbox was always full. NO WAY TO REACH THEM. Frustrated, I went back there this past Saturday at personal inconvenience, only to speak again with Cyril in Craig's absence. He told me that Craig had looked at my albums, and was now not interested. The albums were sitting in a corner in a back room with my note on top. I don't have a problem with him not being interested, though it's curious why he was interested at first. The big problem is that he was SO discourteous and neglectful, and didn't show the respect to send me a two-sentence email or make a one-minute call to tell me so. Those albums would have sat there forever until I came back for them, and that's just BAD customer service, and outright disrespectful. I was trying to help him by bolstering his inventory, and I did what his staff suggested (leave the albums), trusting they would show the common decency of reconnecting with me. But no, this level of respect was apparently beyond them. I would not recommend that anyone do business with someone who treats his good-faith suppliers in such a shabby way.

Great little bookstore with lots of nooks and crannies to pore thru! Stopped by with my daughter to…read moreperuse the impressive selection of music CDs. Staff there were very friendly & helpful - spent quite a bit of time browsing up & down the aisles. As expected there were some bargains to be had - we'll definitely be back!

10+ boxes of books worth nearly 4000 from a private collection and they offer less than 70 for the…read morelot without looking but just asked to fill boxes. You are told a lie on the phone and then disrespected when you arrive by not even having books looked at. My guess is they cut the spines and scan to sell to ai as heard in the news. Bad news bears.

I went in looking for a book on the history of magic. One of the employees came up to me asking if…read moreI needed help. I said yes, I'm looking for magic history literature. He laughed at me, said good luck, and then followed me around the store. He kept making comments just loud enough for me to hear, such as "magic is as real as religion", "Hagerstown is just full of crazy people these days". I finally turned around and asked him what his problem was, to which he replied "oh I don't have a problem but clearly you do." I immediately left and I will never come back. In fact, I'm going to tell people not to come to this store because the managers are very rude. Eta: I never specified a date, and if your management team was focused on helping customers find such a small section of books, instead of entertaining themselves, I would have given a better rating.

Dropped in on January 22,2025 to purchase books for my granddaughter. Two women were working, one…read morewas courteous and helpful (she appeared to be the younger of the two) and the other wassurly, blathering on about Trump, and looked like she was wearing pajamas. Just kind of sloppy and rude. She was so off-putting that I exited, sat in my car and ordered the same books for less from Amazon.