Jena was able to squeeze me in last minute before vacation which I really appreciate it. It was my…read morefirst time getting waxed & she made me feel so comfortable. I hope to see her more for future services.

Jen is an absolute Rockstar. I see her for my eyebrows regularly, and for a Brazilian every…read moresummer. She's fast, and thorough. She is also a complete joy to be around and I always love our chats. Jen provides quality services with high quality products, I'll never go anywhere else to get waxed!

I visited EWC for the first time on 03/21/26. My esthetician…read morewas great ( unfortunately I don't remember her name).The problem was when I checked out.The receptionist asked if I wanted to leave a tip for my esthetician to which I asked her to add "20 %." She gave me my total and while it seemed high I figured it was because I purchased the products that my esthetician recommended. Upon getting home I took a better look at my receipt and realized the receptionist charged me $20 instead of 20%.I had gone with a friend so I let her know what happened & she mentioned she was also charged $20 instead of 20%.Being that I heard multiple customers ask her to add a 20% tip while I awaited my service I decided to call the following Monday to let the manager know what happened to me and at least one other customer.I spoke to the front desk who said the manager wasn't available but would give me a call the following day.It has now been a week from my service and I never heard back from any staff member. As much as I liked my esthetician I am very disappointed in the lack of professionalism from the administrative staff.

Edited review on 10/5: The manager called and setup a consult to see if they could fix the problem…read more The lady who did end up fixing a bit of my brows so I am happy with that. Thank you! Tech named Wubanchi was not experienced in waxing. Did not know how to apply wax to skin, wax was too hot even after I mentioned it. Did not make me feel comfortable coming into appointment locked the door as I went in the room. After consultation on how I wanted my eyebrows waxed I stated only a clean up do not touch shape. Tech went ahead and started applying wax. She started with the mid section of the brows and applied wax from the top of the forehead down toward the bridge of my nose. She then did the top of my eyebrows and would apply a very long strip of wax and rip it off which is not how most techs apply the wax in sections and knowing how and in what direction to rip off the wax. This tech did not know in what direction to rip off wax. Oh and she also got wax on the rest of my eyebrows that she was trying not to remove so I have holes in my eyebrows too. The shape of my eyebrows was severely touched and I now have very very thing shapeless eyebrows that are not even the same shape. They do not match they look like thin lines and is not at all what I told her to do with my eyebrows. I was extremely disappointed with this tech given that this is a European Wax center how is supposed to hire knowledgeable technicians. I will now have to show up to my job which is customer facing by the way and have to look like a total weirdo with my eyebrows after this service. I have written a very negative review in Google and also left no tip to this tech because I felt incredibly deceived with this service I received. I have been a loyal customer to European wax center for over a year now and even went ahead and bought a wax pass because I thought the service was good. Very very disappointed with my experience yesterday.

Second time I've ever been waxed and when the other location was not pleasant to me I made my…read moreappointment at this location. The associate who checked me in was nice and professional. The aesthetician was pleasant and professional. The entire procedure took less than 20 minutes from check in to payment. I didn't get the name of the aesthetician but she was good. She made sure to tweeze the hairs which didn't get waxed. And she made me feel at ease during the procedure. I would return. Plus there's lots of parking which is always nice.

Misty is the best and my fav waxer! She is so fast and makes the experience comfortable. She cleans…read moreme up beautifully and leaves no hairs on my Brazilian and underarms!

I had my first appointment with Kim in June. I was pretty nervous as this was my first facial and I…read morewasn't sure what to expect. Kim was very kind, she explained what she was doing and how it would help my skin. She also let me do a before/after of the microdermabrasion which was pretty cool to see the difference. She does work out of her home but it's very clean and the room she works out of is private. It's clean, has a nice ambiance to it and smelled nice. At some point in time I fell asleep during one of the facial masks which surprised me that I'd be that relaxed. It's been a few weeks since my appointment and my skin still looks/feels great. I will definitely continue to go to Kim for future facials.

The facial was decent, but she scolded me about the condition of my skin. She said I don't take…read morecare of my skin and I'm lazy about cleansing. During extractions, she kept gasping and expressing displeasure and showing me what came out. I was trying to relax and get my face treated, since my skin is bad. I do take care of my skin, obviously, as I paid for a 2-hour facial. I won't return. I don't need to be judged, especially by some one I'm paying. Also, she works out of her house. It doesn't qualify as a business, as there is no separate entrance.

love the services, talented nail techs, friendly environment…read more professional grade services here.

I wanted QL to be my standing go to place for pedicures and manicures but the results I've gotten…read morehave been so inconsistent. Originally loved that they had an online booking system but the past four times I've booked online and gotten no confirmation. So I have to call in which completely takes away from the convenience and honestly, not wanting to make a phone call factor. Prices are reasonable but the last time I got a dip manicure it was by a newbie and it started chipping and peeling away after three days. And I'm talking short nails, one color dip. I'm basic. It's supposed to last three to four weeks when I've gotten them done here and other places. I would come here for a basic pedicure but nothing else. Even then, it's now a last resort for me since I want consistency and reliability and QL just doesn't provide that.

I came here after researching lasers and finding that Zap uses the same laser as Milan laser, and…read morestrong lasers than laser away- but they do not require you to get a lifetime membership. Their pricing is transparent, and incredibly competitive. They are located in an unassuming building complex, but inside they are very clean, knowledgeable, and professional. I purchased laser hair removal for my underarms and Brazilian and they were so patient and thorough. Their laser is stronger than you can purchase for at home use, therefore it is more painful- the feeling is similar to a rubber band snap. However, it requires immensely less treatments because of its strength. The entire laser if process took around 10 minutes for both areas total and they use ice to cool the area which is a god send! I will absolutely be returning for the remainder of my laser treatments.

I have been going to Zap Laser Center for twenty years!!!!!!!!!…read more Milana, the owner, is always a pleasure to see because she is such a genuine and outgoing individual. Her employees are quick and comforting, and do great work. Her prices are very fair compared to other corporations who are offering ridiculously high lifetime touchups included in their packages. It's nice to be in more intimate setting also especially if you are an introvert like me! I have got permanent eyebrow enhancement there also which were a huge game change for my beauty. My legs are pretty much hair free and I have done areas a little over the time over the years. I thank Zap Laser Center for being so nice and making me feel more confident about myself!

I absolutely adore Kelly!…read more She is incredibly kind, knowledgeable, and always so fast and efficient. I've been going to her for about 2.5 years now, and I've consistently been happy with every single visit. She always follows up afterward to make sure I'm happy with my treatment, which really shows how much she cares. My appointments with her are seamless--honestly, I usually wish they were a little longer because she's just so wonderful! Highly recommend Kelly to anyone looking for someone who truly goes above and beyond with Aesthetics.

Kelly is so lovely! As a first timer to Xeomin, I was pretty unsure of what to expect.. and a…read morelittle nervous. Kelly is extremely knowledgeable and approachable, and I am so grateful for her thorough answers to some of my questions (vs. rushing through it). She really stopped to listen to my frustrations with my skin, which made me feel like her recommendations were accurate and "just for me." These types of services are so personal, and I felt like I was in great hands with Kelly!! (For those other first timers.. it can hurt a little bit, so take her up on the offer to hold the stress ball... :-P ) I'll be coming back for sure, thank you Kelly!

I have seen Vanessa off and on for years, and as an esthetician, she is good. However, I had an…read moreappointment with her today, and I got turned around on my GPS (new car) and was a little over 6-7 minutes late for my appointment. I acknowledged to her that I was late. I even called and texted her to let her know. When I arrived, I apologized and would have rescheduled my appointment. However, when she spoke to me, she was filled with attitude and was very unprofessional, which left me in tears. After my apology, she told me she wasn't going to see me even though my appointment was for up to 45 minutes, which I have email proof of, and you can see below. She claimed it was only a 30-minute appointment. There is a courteous way to speak to people, and the way she treated me was not at all professional. I will not be returning.

I have received numerous treatments with Vanessa. I have struggled for YEARS with really bad…read morerosacea and redness leading me to cake on my makeup. I have been receiving Photofacial treatments for this skin disorder and have seen HUGE results. Not only has the redness diminished but my skins texture is soft and smooth! I have also enjoyed a few facials and they are put you to sleep amazing! I have also had waxing, and eyelash lifts. Highly recommend Vanessa!

Kristen is a wonderful aesthetician! I've gone to her twice now for a microdermabrasion facial and…read morehave been ecstatic with both services! Not only is she professional, knowledgeable and kind-- she really seems to care about bringing out the inner beauty in others. When I first went to her this past April, I was a total noob when it came to facials. I had one previously but just felt like it did nothing for my skin. When I showed up for an appointment with refresh skin lab with Kristen, she was so great with explaining and walking me through my different options of facials. She also helped to explain why I was breaking out in certain areas and what may actually be contributing to it (instead of just saying it's my hormones which didn't add up). Her space is also very zen. I love the ambiance because it really helps me to enjoy my facial experience. The mood lighting, scents and inspiring quote decor is totally my thing so I feel really great when I come in. I've been recommending Kristen to my close friends but definitely think anyone looking for a good facial should check her out! I know I referred a friend and she may have given a discount based on that--so feel free to say I sent you. You can also just call and ask if she's running any facial specials. She also can provide text updates with specials which helped me get in this month. Highly recommend her!!!

I just had the best facial of my life at Refresh! The space itself is gorgeous and pleasant…read more Finding street parking within a block was not a problem for me at all. Kristen is amazing. She was very thorough in letting me know how to find her and what to expect before I even arrived, which I appreciated. I had dermaplaning done for the first time, and she let me know everything she was about to do so there wouldn't be any surprises. (It doesn't hurt but there is a super sharp blade involved, so...) She gave me an awesome neck, shoulder and scalp massage and educated me on skin care. Really my entire experience start to finish was flawless. Much like my skin feels now! I will for sure be back.

I'll start this review by saying that looking at different options for "manscaping" and other…read moreprocedures is at times a little bit of a task - I had looked into numerous different options for tightening the jaw line and finally found Cool Clinic by Always Beautiful - from the consultation with Veronica to the scheduling, everything was beyond easy. Jodi and the entire staff were beyond helpful and extremely accommodating - would absolutely recommend these guys to anyone interested in any sort of cool sculpting.

I've been seeing Ali for 10 years or so. She's incredibly detail oriented which shows how much she…read moretakes pride in doing a good job. She does impeccable charting so she knows exactly where she injected before and how much she used. She has me make a bunch of faces to check, and double check, where I need the Botox and filler. I tried Volux for the first time to improve my jawline, and I think it looks amazing! I highly recommend Always beautiful!!