I bought a set of Cooper Tires from Fleet Farm in Hermantown, MN. After under 16K miles of use,…read morethey had tire separation on all four tires. I only realized this because I went in for a slow leak on one and they said they could not repair because of tire separation. Fleet farm did nothing to help. They were polite and personable, but did nothing and said I had to buy new with no discount. After going home disappointed, I decided to call Cooper Tires themselves. They set up an appointment with a different retailer, gave me a claim number, and after the retailer verified the separation they discounted my tires to half of what new tires would have cost. Fleet Farm should have offered to or directed me to do this. Thank heavens my wife mentioned this right after I got Fleet Farms poor service. Go directly to Cooper or the manufacturer! Fleet Farm does not have the service they should be providing!

Excellent service from the customer service desk (where we had many questions & made our purchase)…read moreto where we picked up our item in the storage yard. It's not always a matter of knowing the answer to every question, but showing the curiosity where to find it. It makes all the difference in the world. Will be back for any further needs and purchases.

Went for cold weather gloves and socks. They did not disappoint, many many many different types of…read moregloves and sizes. I ended up getting a glove liner for my actual gloves and it worked out well. The cold weather sock selection could be better but what I got worked well enough. I was looking for an extreme cold sock but could not find one. No one spoke but I didnt expect it either. Cashier was nice and sweet. Good experience for a dicks in the mall.

They had the product for the price I expected. I was helped by a very nice, knowledgeable and…read morepersonable man. I would give him a 5 star rating. The check-out was less than pleasant. The check-out staff spoke very quickly and was difficult to understand. I asked him to repeat a couple of times and then asked if he would speak slower as I was having difficulty understanding him. When we left, in a very exaggerated low and slow voice - think recording at a slow speed - he thanked us with the standard "Dick's farewell" line. I felt that was a rude response to a legiment request. I would give him a 1 star rating. Since it was the last impression as I left the store, it carries more weight.

I always have a great experience, in these unique shops, a little higher priced but I always find a…read morelittle something.

Great service and merchandise! Locally owned so be sure to support! I get all my work clothing here…read moreincluding shoes and boots!

What a great store. The staff was great this has the most amazing products. The team was super…read morenice and even gave my dog a treat. They take great pride in the items the male family tradition and long lasting products

Great outdoorsy store in the main shopping/store area of downtown Duluth. Lots of high quality…read morebrand items for the outdoorsy person in you. Shoes, camping, outdoor, etc...they have everything! Check it out.

Morale is horrible people are arrogant. Rude over the phone with sarcastic remarks telling me my…read moreguns worth 100 bucks. I've bought many guns there from the old owner Scotty, but will never spend another dime terrible environment.

This was THE spot to go for guns years ago, but its slowly declined over the past few years…read more Selection is decent, but they are expensive

This store has the sweetest staff! They are willing to go out of their way to help you and get what…read moreyou need. Thanks for making my shopping experience a great one.

The service was beyond belief. I went in for a pair of new hockey skates. The guy there spent over…read morean hour with me while I tried on SEVEN different pairs of skates. I finally found the perfect pair. While I was there a lady came in looking for a grey Duluth East hoodie. All they had on the rack were reds and blacks. The woman working there went downstairs into inventory and brought up a blank, grey hoodie. She said she'd custom embroider it and it would be ready the next day. Wow. You are not going to find better service (or a better skate selection) anywhere.

I initially had a frustrating experience related to a missing waist belt and lack of clarity on the…read moreproduct listing. I want to update that after working directly with the team at Frost River. They followed through and made it right. The waist belt arrived as promised, and it's exactly what I expected. I also received clear clarification that the belt is intended more for stability than true load-bearing, which helped set appropriate expectations for how this pack is designed to perform. More importantly, I want to acknowledge how this was handled. Richard and the team took the feedback seriously, made meaningful updates to their product page to prevent future confusion, and went above and beyond with thoughtful extras and a handwritten note. That level of accountability goes a long way. The pack itself is outstanding--top-tier craftsmanship, materials, and build quality. In the end, they stood behind both their product and their customer, and I'm glad to be keeping it.

This is a pretty cool store, really gives you the rustic outdoorsy feels as you walk in and look…read morearound. Quality made products that also have some serious appeal to them as well, very nice looking and feeling. An easy store to get lost in, not lost as in cannot find your way but lost in the enjoyment of browsing and shopping. Some items are a tad on the speedy side BUT, you get what you pay for here.