This is a pretty cool store, really gives you the rustic outdoorsy feels as you walk in and look…read morearound. Quality made products that also have some serious appeal to them as well, very nice looking and feeling. An easy store to get lost in, not lost as in cannot find your way but lost in the enjoyment of browsing and shopping. Some items are a tad on the speedy side BUT, you get what you pay for here.

I initially had a frustrating experience related to a missing waist belt and lack of clarity on the…read moreproduct listing. I want to update that after working directly with the team at Frost River. They followed through and made it right. The waist belt arrived as promised, and it's exactly what I expected. I also received clear clarification that the belt is intended more for stability than true load-bearing, which helped set appropriate expectations for how this pack is designed to perform. More importantly, I want to acknowledge how this was handled. Richard and the team took the feedback seriously, made meaningful updates to their product page to prevent future confusion, and went above and beyond with thoughtful extras and a handwritten note. That level of accountability goes a long way. The pack itself is outstanding--top-tier craftsmanship, materials, and build quality. In the end, they stood behind both their product and their customer, and I'm glad to be keeping it.

One of the great stores of Duluth ..always friendly and knowledgeable staff . A true main stay of…read moremen's clothing in the area

Was in Duluth for the annual sidewalk sale. Was drawn in by a very friendly gent named John, very…read moreglad I was! As I wandered through the store, I noticed how they had great items as well as excellent prices. Finally I got back to the suits and Ed started to talk to me. I did not know he was the owner but was very impressed with his level of knowledge. Two suits, a shirt and two ties later, I left extremely please. This was one of the best suit buying experiences I have ever had. I would highly recommend Columbia Fashion Clothes to anyone in the Duluth area (living close or visiting). Highly recommend!!!

I have been here a few times. They sell WIDE shores in some brands. I've now purchased half a dozen…read moreshoes that fit perfectly. The prices are always decent for what you get.

Came in to shop yesterday and left with a cool new pair of shoes. They had a large selection of all…read morekinds of shoes at this location. The sales associates were extremely helpful and friendly. The sale prices were pretty awesome too,. It was buy one get one 50% off which is always awesome. They signed me up for a rewards account. I also got a pair of shoes there for $12.. Sweet!

Excellent service and value. I was well pleased with how I…read morewas treated and have no complaints.

Needed a suit for a funeral. I was able to get in and fitted quickly. The suit was ready for me to…read morepick up the next day. I was surprised I could get it so quickly. The staff person was very knowledgeable and friendly. I have visited this store for weddings etc and have always experienced professional friendly service. The suits or tuxes are in excellent condition and I have always been pleased with the fit. I appreciate being able to shop locally to get a good-looking suit to rent when I need one. Their website was also helpful to explain the services they offer.

THE BEST PLACE. Excellent customer service. I went into Damage wanting to buy a snowboard but not…read moreknowing exactly what I was looking for. The guys made me feel comfortable to ask as many questions as I wanted. Which I believe helped them select something that would best fit my needs. I left with a brand new setup that was better than I even imagined! Such a good experience!!

Ben was awesome! Down to earth and didn't up sell me like most obnoxious retail peeps. Super…read moreknowledgeable & I would highly recommend for beginners to novice all the way to expert. Will be back!!!!!

The staff here are second to none. As soon as I walked in I was greeted by a warm welcome. Before I…read morehad a plan the staff made me feel like I should buy something just by being friendly. I found unique items and also cutting-edge items that I would find in New York City. Unbelievable visit for sure. I don't believe you'll have a disappointing visit. The location is placed in a great spot in a quality mall. The hiring manager needs a raise along with staff they've hired. Quality across the board if you haven't understood my earlier sentiments. The location is fairly new, but I have a feeling it will be a regional leader in no time.

I want to start off by saying that there is nothing wrong with the product I purchased, the wallet…read moreis of excellent quality; it is the customer service that I'm extremely dissatisfied with. When I first walked into the store I was greeted very cheerfully by the manager, a good first impression. I told her I was looking for a new wallet, and told her exactly what I was looking for as I already found the one I wanted online. The look on her face suggested she was surprised I was able to afford a Coach wallet. She showed me the one I had picked out, and I was ready to make the purchase; however, she wanted to try to sell me something more expensive that I didn't want. She was pretty pushy in trying to get me to buy the more expensive one, I refused. I told her the one I picked out online was more than suitable for me, so she sent another employee to the back to grab it for me. After she had finished checking me out, I still didn't have my wallet. I was waiting around for probably 5-10 minutes for the other employee to grab the wallet from the back. While I was waiting she proceeded to help other customers, no big deal. She seemed to be much more conversational with them, and friendlier because they seemed to fit the "Coach profile" more than I did. When I finally got my wallet I said thank you to the woman who packed it up for me, and proceeded to leave the store. It wasn't until I was right at the door that I was told to have a nice day, this seemed like an afterthought on their part to me. I put the contents of my old wallet in the Coach wallet as soon as I got to my car. After using the wallet for about a day I realized I didn't really like the style. I figured no big deal, I'll just return it when I have time. I waited until the very end of the 30 day return window to make the return, this shouldn't be a big deal. I walked into the store and was once again greeted by the manager. I told her I would like to return the wallet and the first thing she said was that they were unable to return the item because it was used. I had used it for less than a day, I told her this but she still refused to make the return, and directed me towards the sale wallets to try to "accommodate" me. It shouldn't matter if I used it for less than a day, or the whole 30 days. The point of a return or exchange is to ensure the customer is satisfied with the product they purchased. After experimenting with it for a day I decided I was dissatisfied, and didn't think it was a big deal to return it. Apparently Coach doesn't want their customers to be satisfied with the products they purchased, and aren't willing to accommodate them if they purchased something they didn't like. I would NOT recommend buying a product from Coach unless you are 100% sure you will be satisfied with it, or until they change their return policy to something more reasonable. In summary, 1) the product is of excellent quality, just not exactly what I was looking for. 2) The manager I dealt with came across as rude, and snippy to me even though I was very polite to her. 3) Coach's return policy is ridiculous and prevents customers from being satisfied if they made a purchase they didn't like. This is definitely a purchase I regret. Coach's return policy in my words: You touched it? Sorry, we can't take it back.

I used this company to order a breast pump because I was under the impression my insurance would…read morecover the cost. My insurance covered about $50 bucks of the bill, I ended up paying $100 more using this company than I would have if I had ordered the breast pump on Amazon. I called to ask if I could return the breast pump, as I had not used it. They said no because it was after their 30 day return policy. Yet, I had just received the bill. Kind of convenient? The best they could do was take $50 off the bill. So all in all, I ended up paying about $60 bucks more than if I ordered the pump myself and it wasn't even the pump I wanted. It was the closest they carried to the one I would have purchased if I had ordered it on my own.

Lake Superior Medical Equipment fulfills orders quickly and they travel all the way up the North…read moreShore to deliver products to your door! Their customer service line is always open and very helpful for explaining insurance and the best fit medical supplies for your prescriptions, etc.

Andrew, Pink Hat Guy as he calls himself ;) was absolutely amazing & super helpful with my teenage…read moreson. He went above & beyond what we ever would have expected and appreciate everything he did for our son (as we personally don't fish). This man deserves a raise. My son got the line tangled up a few hours after getting a new reel/line - and Andrew got it all fixed up. He even took him in the parking lot (on his break) & taught him a few things & told him how to practice with the setup. This world needs more people like him!! Thank you Andrew! Bass Pro, you sure do have a great guy working for you!!!