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Neuro Vet

5.0 (25 reviews)
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Services - Neuro Vet

Pet physical or wellness exam

Pet vaccinations

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Recommended Reviews - Neuro Vet

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Reviews With Photos

Lily the cat
Sage B.

Neuro Vet was fantastic to work with after our cat Lily's recent seizure episode. We brought our young five year old cat to The Neuro Vet since Dr. Erik Johnson came highly recommended in the bay area for veterinarian neurology (and my husband is a speciality vet too ACVIM). After she experienced a sudden seizure, and I can't say enough good things about the care she and we received. From the moment we arrived, the entire team was calm, compassionate, and incredibly professional. We were heart broken that our dear cat was having these sudden seizures and Dr. Johnson explained everything clearly, and they quickly scheduled an MRI and spinal tap to get to the root of the problem. The staff treated our cat gently and kept us updated throughout the process, which really eased our stress during a scary time, especially for me the non-vet professional, I am a social worker. The facility is very clean, new, organized, and clearly equipped with the top of the line advanced diagnostic tools. They even have a red light thingy in the recovery room for the pets (advanced stuff). Their office takes Trupanion as well for payment, which is a great pet insurance company for doing direct pay when authorized. Their prices are extremely competitive for the area. Thankfully, our cat Lily is now recovering well, and we have answers for peace of mind. Which is worth it. I truly believe their prompt actions made all the difference. I highly recommend The Neuro Vet to anyone facing a neurological emergency with their pet -- their expertise and compassion are unmatched.

Enzo
Kavita R.

Our three-year-old dog suddenly became incontinent and showed signs of injury. We took him to Modern Animal Hospital in Palo Alto and they ran several diagnostic tests on him, including a series of x-rays. The images seemed to indicate that there was some kind of spot where lumbar meets sacral (L6, L7, S1). He seemed suspicious for IVDD. We were given the usual recommendations for neurologists in the area, but I couldn't find an appointment soon enough at most of them, and I didn't feel great about the vet at the one where there was an appointment available within a couple of weeks. I was extensively researching other options when I somehow came across Neuro Vet. WOW, WOW, WOW!!!! A 24-hour vet JUST for neurological conditions and concerns!? The doctors seemed excellent in terms of credentials and experience so I calls Sage to cancel and get my deposit back. They were so eager for my business that they repeatedly tried to convince me to go forward with them by offering to make time immediately for our dog. This was interesting because I previously begged them for any way to come in sooner and they were firm in telling me that they were solidly booked. I felt very drawn to Neuro Vet, so we drove 1.5 hours from our home on New Year's Eve to visit them. They were absolutely PHENOMENAL. I am so incredibly happy with the way that they have cared for him so far. We took him back yesterday for what ended up being a full body MRI and a spinal tap. We will find out more about what is going on soon. Thank you wholeheartedly, Dr Fitz and the whole Neuro Vet team!!!!

Piper, post-op!
Samantha N.

We will forever be grateful for the team at Neuro Vet. Our 3-year-old Frenchie, Piper, had a herniated disc in her neck (IVDD). She was in excruciating pain and our local vet recommended we go immediately. The team was wonderful, professional, and you can tell that every person there truly cares, starting with Dr. Erik Johnson. Our girl went straight from the MRI into surgery and was back home with us the next day. The staff kept us informed the entire time and this was the first experience I've EVER had when a doc said to me, "thank you for taking care of your girl." I can't say enough nice things about this place. About a month later, Piper is back at it like it never happened. We received SO much education through this experience from the start to the post-op appointment. So not only did we get our girl back on track - we are now also armed with the knowledge to prevent further complications.

Birdie, the epileptic.

Dr Johnson and his team, I see you Lou, were amazing. This new hospital is top tier. The aesthetic is unreal. You have to see this place to believe it. From the gold accents in the bathroom to the sleek design. But much more importantly, the experience was seamless. We waited all of 5 min to get into the exam room. Lou was great, she always is. They were so kind to my anxious frenchie. And genuinely care about her. When she was diagnosed with epilepsy, I was so upset and freaked out. Dr Johnson put her on Keppra and she hasn't had an episode since then. I cannot recommend this practice highly enough. We will never go anywhere else for our Neuro needs. It's also very reassuringly to know that they take emergencies as well. May we never need that service. Thank you to the neuro Vet team, y'all are unmatched.

Janet A.

We found Dr Johnson 2 years ago (at a different practice) when our Frenchie had a herniated disk. He was amazing and fixed her like new. Unfortunately, last week she was showing signs of another back injury. Stressed and upset, I found that he had opened his own practice. I called and they were able to take us a few hours later as an emergency appointment. Our Stella did in fact have another herniated disk. Dr. Fitz operated on her that evening and she is back home recovering. I can't say enough about how amazing Neuro vet is.

Julia V.

Dr Johnson & Lou are absolutely phenomenal. They have gone above and beyond for my beloved cat Duke. I am so grateful we have such an amazing neurologist in our area. Their new hospital is gorgeous and state of the art. I am so blessed Lou has been there for my cat and listened to all my concerns and gotten answers for him. Thank you truly for Dukes exceptional care.

Rosse L.

You never hope to need a neurologist for your animals, (especially a second time!) but my goodness am I grateful for Neuro Vet. Dr. Johnson, Dr. Fitz, and now Dr. Otamendi are the best, there are no other words to express it. The empathy, care, and compassion they have for animals and their owners is completely unmatched. From the moment you call Neuro Vet, you are treated with such kindness in a stressful situation. From my pup going into an emergency consult, to MRI, surgery, and now preparing for discharge, I have felt supported every step of the way. There is always a neurologist available, which is a unique experience in emergency care. To ease my anxiety while Auggie has been hospitalized, the neurologist on duty has called me both morning and night to ensure I had updates on my Auggie. I never feel like a burden when I am speaking to anyone at Neuro Vet, they understand how stressful and unique each situation is. If you are looking for a neurologist for your pet, look no further. Thank you to the entire Neuro Vet team!

Dr. Johnson & girl

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1 month ago

Amazing staff, clean , fast, very knowledgeable and professional. Provides everything on side . 10/10

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6 months ago

Amazing! The best in the Bay Area. Wish I could give him six stars. He really cares and goes the extra mile.

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Review Highlights - Neuro Vet

Johnson I knew we were at the right place and that I had picked the right place for my sweet pepita.

Mentioned in 15 reviews

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I'm extremely disappointed with how drastically the quality of care and customer service at this…read moreanimal clinic has declined. What used to feel like a place focused on helping animals now feels rushed, impersonal, and centered around pushing medication rather than providing thoughtful, compassionate solutions. Throughout my experience, there seemed to be very little effort to discuss alternative options or genuinely address the root of my dog's issues. Instead, the only solutions presented involved continuously prescribing more medication without much explanation or care for long-term wellbeing. What was even more frustrating was being charged a "service fee" that staff could not clearly explain when asked. If clients are expected to pay additional fees, there should at minimum be transparency and professionalism regarding what those charges are actually for. I understand veterinary medicine is difficult and clinics are busy, but compassion, communication, and honesty should still be basic standards of care. Unfortunately, this experience left me feeling unheard, overcharged, and far less confident in the clinic than I once was. Stay away from this place.

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Neuro Vet - vet - Updated May 2026

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