we love bringing our Labs to HK. they get great care for a reasonable price. my labs Susan (10) and…read moreJack (9) have been tested here in multiple occasions and we have always been pleased with their service. I highly recommend this place.

Dog had to have troublesome mass removed from leg. Dr K and staff moved surgery date up ASAP, took…read morecare to change dog bandages every three days Etc Dog healing well. Staff is all well informed and professional . I appreciate Dr K's expertise and medical practice

As an over-thinker obsessed dog mom, I love this place. The doc and the staff are all 5 stars.I…read morewould give them 10 star or more if I could. Recommend this place if you are looking for a trusted reasonable veterinary for your beloved pet.

I've been bringing my dog to Dr. Goraya and Josh for the past 5 years, and I truly can't say enough…read moregreat things about them. They have consistently taken such amazing care, and I fully trust them with anything that's needed. What I appreciate most is how honest and genuine they are--they never try to oversell or push anything unnecessary, and their pricing is always very fair. It's clear they truly care about the animals they treat. The entire office is also incredibly warm and welcoming, which makes every visit a great experience. Whether it's routine check-ups, vaccines, teeth cleaning, or nail trims, they handle everything with so much care and professionalism. There's a reason they're so highly rated in San Ramon. I always recommend them to friends--they're simply the best.

To the entire team at Oaktree Animal Hospital: Thank you from the bottom of my heart for guiding me…read morethrough the hardest time of my life. When my little one passed away at home in the evening, your team was unbelievably amazing and treated us just like family. You told us to come in right away without hesitation. As soon as we arrived, you gave us a peaceful room to sit with her and say our quiet goodbyes. The staff picked her up with such gentle, loving care when taking her to the back. When I returned the next morning, she was wrapped so comfortably and tenderly in clean towels. I was able to place her gently into her dog bed to take her to the crematorium. I truly cannot thank these loving, compassionate doctors and staff enough for the dignity and love they showed my sweet girl.

I've been looking for a veterinarian who sees exotic birds because my bird is due for her wellness…read moreexam. I called this clinic to inquire about scheduling an appointment, and unfortunately, the interaction with the receptionist was extremely disappointing. The second I mentioned that i had a bird, she became very dismissive. I explained that I was calling because their information online states that they see birds. She placed me on a brief hold to confirm, then came back on the line and said, " I just confirmed, we definitely don't take birds. Have a good day," and immediately hung up on me. I completely understand that not every vet clinic treats exotic birds, and I have no issue with that. My issue is how the call was handled. A simple, polite explanation, or even a recommendation for another exotic clinic in the area would have been appreciated. Instead, I was made to feel like my question was dumb and and inconvenient. If your online information states that you treat birds but that is no longer the case, it should be updated so pet owners aren't wasting their time calling. More importantly, basic courtesy and professionalism should be expected when someone is simply trying to find appropriate care for their pet.

We moved our cat's records after getting a second opinion and also always having an appointment…read moreready for us when needed. Dr. Leong has great bedside manner but could tell us everything she diagnosed without just skimming over very crucial and important things to look out for, since our kitty is getting up there in age. We appreciate the amount of attention and great service Blackhawk Veterinary Hospital provides us and are happy to have them as our new vets.

Dr. Nick Bricaud and the entire staff at Blackhawk Veterinary Hospital are the best! They are all…read moreso kind, caring and compassionate! We highly recommend Dr. Nick Bricaud to any pet owner who wants nothing but the best for their pet. Dr. Nick is very knowledgeable and was able to quickly figure out why Lily was so ill, after our old veterinarian just sent us to emergency with no answers. Dr. Nick was very personable and made sure we understood everything going on with Lily. He answered all of our questions and emails promptly during that scary time we thought we were going to lose her. We are forever grateful for the superior care that Lily received from Dr.Nick and his wonderful staff over the years. Thank you from the bottom of our hearts for taking such great care of our precious girl, it meant the world to us! Blessings to all of you. Sarah & Candace Castellanos

Came here based upon their yelp reviews and was very happy I did. We have been using another local…read morevet for a few years, but their prices were increasing and we could never see the vet we started with. Dr. Olsen and her team were welcoming and helpful. Love that they had a cat waiting room as well. The exam room was nicely decorated with comfortable chairs for the owners. Dr. Olsen came into the room and sat on the floor while my cat hid. She chatted with me and my cat slowly came out to meet her. She was through and explained things well. I was concerned about expenses and was brought an itemized estimate. After the ultrasound and blood work my cat was quickly returned and appeared happy and content. We will be back for sure!

Thanks to Dr. Olsen for making it seamless for my cat Kōa during his visits, although he tends to…read moreget really anxious and scared of being around strangers, she was able to make the overall experience as smooth and sweet for him. Some of the assistants can touch up a little bit with their service but other than that, everything else is pretty solid. Keep up the good work, Dr. Olsen.

Kate Basmadjiam, DVM was fantastic with our dog! She took so much time with us, ensuring a…read morecomprehensive check up, and answering all of my questions. She was very patient, knowledgeable, and kind. She clearly enjoys what she does and goes out of her way to make her patients feel cared for.

Extremely poor customer service and unethical business practices on behalf of the veterinarians and…read morethe front office staff. Please take your pets elsewhere.

Veg saved the day again. My cat Felix had a urinary blockage and Dr Ogg was great. She explained…read moreeverything was kind patient. The rest of the staff are attentive and caring. This emergency runs Ike a fine tuned concept. My kitty got attention and the best care. You must be financially able to spend on your pet. This is emergency care and can be costly. But if able so worth the quality care. They save lives. The vets are great!

Five enthusiastic, tail-wagging, floppy-ear-saving stars for VEG San Ramon!…read more When things get hairy with your pets, and I'm not talking about the fur, I'm talking about those unexpected panic moments that send you racing to an emergency vet, you want expertise, compassion, and honesty. After our recent experience with VEG San Ramon, I can confidently say they exceeded every expectation. A few nights ago, my dog developed an aural hematoma on his ear. While a floppy ear might not be a big deal for some dogs, mine is a working dog, and preserving his physical condition is important for the job he does. Knowing we needed emergency care, I immediately tracked down Dr. Brittany, a veterinarian I had worked with before and trusted completely. There is a reason I sought her out. Dr. Brittany combines the bedside manner of an angel with the skill and confidence of an exceptional emergency veterinarian. She listens, truly listens, not just to the symptoms but to the owner and the individual needs of the dog. For those of us in the working dog world, finding a veterinarian who understands the unique challenges and safety considerations of these dogs is incredibly rare. One of the things I love about VEG is their open-concept hospital. We were able to stay with our dog, watch the procedure, monitor his condition, and actively participate in decisions. As a teaching hospital, Dr. Brittany asked if a student could perform the procedure under her supervision. Normally, I would have hesitated, but her confidence and willingness to remain involved every step of the way gave me complete peace of mind. The results were outstanding. At one point, I had concerns about making an additional adjustment during the procedure. Instead of dismissing them, the team had a collaborative discussion with me, and together we agreed on the best path forward. That level of partnership and respect is priceless. I also want to recognize the nursing staff. Every technician and team member was kind, professional, and welcoming. They treated both us and our dog with incredible care and compassion. The hospital was spotless, organized, and genuinely felt like a place where everyone worked together for the best outcome. And now, let's talk about everyone's favorite emergency-room topic: the bill. Emergency veterinary care is never cheap. If your dog hasn't figured out how to file insurance claims or start contributing to the household budget, you're paying for it yourself. That said, VEG was transparent, fair, and upfront about costs. They offered options, discussed treatment plans thoroughly, and made sure there were no surprises. As a working dog handler, Dr. Brittany will always be our first call in an emergency. But more importantly, this experience reinforced our trust in VEG as a whole. The care is collaborative, the communication is exceptional, and the focus is always on what's best for the patient. To Dr. Brittany, the students, the nurses, and the entire VEG San Ramon team: thank you. You didn't just treat a hematoma. You cared for a dog who means the world to his family, and that kindness, skill, and compassion will never be forgotten. 100% recommended for any emergency veterinary need.

Dr. MacRae and Cappelletti were wonderful during my recent visits with my dog Oliver. They were…read morekind, attentive, and took the time to really help me figure out what was going on with him. They listened carefully, explained everything clearly, and made me feel supported throughout the whole process. It was obvious that they genuinely care about both pets and their owners. I really appreciated how thorough, patient, and compassionate they were and I appreciated that they gave me several options to treat him. I left feeling much more informed and reassured. I'm very grateful for the excellent care Oliver received and definitely recommend Bishop Ranch Veterinary Center to anyone looking for a veterinary team they can trust.

Incorrect documentation on our pet's medical record. Brought this to management's attention and…read moreeventually spoke with manager, Margaret, who was rude and made some off-handed insulting remarks. Will be reporting this on multiple forums and will not be recommending this place to others. Besides the lack of customer service from management, the incorrect documentation is at the very least dishonest

I was able to make an appointment online for Princess. She was just about due for her annual…read morecheckup and some vaccines. There were no other pet parents when we arrived. Check-in was easy and we were brought into an exam room to wait for Dr. Haxby. I had researched the Banfield Wellness plans online by my wife had not. She spoke to the receptionist to get the details and pricing. While we have pet insurance for Princess, we're not happy with it and wanted to make a change while trying to "keep costs down". We opted for a plan that included annual teeth cleaning, twice a year vet visits, included vaccines and more. While we haven't been thrilled with a couple of past experiences of making appointments to either have to change them or wait because schedules had changed, we have and continue to be very happy with the Technicians and the Veterinarian, Dr. Haxby. Time will tell whether or not the Wellness Plan is a good value. Based on fees for individual services, it should be.

I have been taking my dog to this clinic since he was 4 months old! I have tried other Banfield…read moresince moving but didn't have good experiences there so the drive to Danville is worth it. They take such good care of him! Recently he has been having a really hard time with medications before a dental cleaning. Dr.Wong and the team has been fantastic in providing the best care for him! Thank you so much for all you do!

It is rare that I leave a review but when I do, it is because I have experienced an exceptional…read moreservice or care. If I could give 100 stars, I would. Dr. Venkat is the most compassionate, gentle, highly skilled Veterinarian our family has ever had. He genuinely cares about animals and giving them the best possible life. When the time came, to make the decision to keep our promise to our beloved 17 year old Ragdoll Cat, Mabel, to be there for her through the end, by her side as she transitioned to peace. Dr. Venkat was there too and allowed Mabel to transition in peace in the comfort of her own home, gently on her blanket, surrounded by love. Dr. Venkat offers the option of coming to your home, because that is how much he cares. His skill level is unsurpassed. Our fur baby family is in excellent hands with Dr. Venkat.

Dearest Dr. Sai, You…read moredo not know how much we appreciate you. Thank you so very much for making yesterday the best it could have possibly been. I know you kissed Nikki twice before administering her final shots.. what a wonderful gesture. With affection and appreciation, Nora and Steve -------------- Dear Nora and Steve, Thank you so much for your incredibly kind and heartfelt message. It truly means a lot to me. Nikki is such a sweet girl, and I wanted to make sure she felt as comfortable, loved, and safe as possible. Giving her those little kisses before her shots was the least I could do. It was my pleasure to be there for you and Nikki, and I'm very grateful for your trust and appreciation. With warmest regards and affection, Dr. VK, --------- Dear Dr. VK, Thank you for such a tasteful, beautiful and elegant presentation of Nikki's memory.. the ornament with her engraved little paw and the urn containing her ashes. Nora and Steve