Every. Single. Person. There. CARES…read more They always provide true care for both my dogs and me.

I've been a customer with this vet office since 2022 when I moved to Suisun and started taking my…read morechihuahua Benito here. At first I had no complaints. They even had one of the doctors fix his teeth. They took really good care of him during that procedure. About 2 years ago the team started becoming real sticklers about the heart worm medication I gave him every month. It was a nuisance but I figured it was a safety precaution as they explained to me. Then when my fiancé moved in with his 2 pit mixes it became pretty ridiculous. This vet office had policies that are incredibly strict around prescribing heart worm medication. And with 2 medium sized dogs and a little, the price of these meds is WILD. I know this inflexibility around policy is not typical since I've asked folks about their vet experiences and found that some vets will have you sign paperwork that says you understand the risk of not getting them tested every year in order to ensure the dog can stay on the flea tick heart worm meds. This strictness was also very different than my experience at Redwood Vet Hospital in Vallejo. I give my dogs their heart worm medicine every single month without exception. I never miss a dose. This vet office isn't really willing to work with dog owners and seems more loyal to their policies & money than trying to mitigate health risks & disease in dogs. They don't believe their customers who tell them that we don't miss a dose. They don't care if you understand the risks they're describing for a possible missed dose. They will proceed to talk to you like your dumb. I've experienced both Dr. Kafka & Dr. Brandwajn talking down to either me or my partner (over the phone) about how we care for our dogs. I used to work at a dog daycare and I understand that many, many owners don't really know how to properly care for their dogs. I feel for vets and what they have to see and deal with. But the way business is conducted in this office is not the way to make it better. I haven't seen Heather in the office for a while, I'm not sure if she still works there but she was one of the office staff who didn't treat me like I didn't know what I was doing and even leveled with me and said that if money was an issue I can get my 3 dogs vaccinated at the monthly SPCA clinic. She seemed to understand that the safety of the dog should be the priority, but when we took our dogs back for their next checkup at A4P after taking them to the vaccine clinic we were treated as if we were lying about them having been vaccinated. The amount of hoops we have to jump through just to get our dogs access to flea tick & heart worm meds feels like a scam. We've brought our dogs in just for a simple heart worm test or cytopoint shot and been quoted $1000+ for a wild amount of additional tests they wanted to tack on. I do not feel like this vet is trustworthy or has my dogs best interests in mind. Our experience at the last two visits has finally convinced us to change vets. Which is sad because I really wanted to support this local business that isn't owned by private equity. Please enjoy pics of the goodest dogs in the world

We foster several cats so we have to try to keep our cost down. We recently lost one of our cats so…read morewe called around and we received a few suggestions to try Allied pet crematory. They were able to cremate her quickly and provide us with a beautiful cedar box. I don't think you can find a better deal and they were fantastic when we were heartbroken. We foster several cats so we have to try to keep our cost down. We recently lost one of our cats so we called around and we received a few suggestions to try Allied pet crematory. They were able to cremate her quickly and provide us with a beautiful cedar box. I don't think you can find a better deal and they were fantastic when we were heartbroken.

Words cannot express how truly grateful I am to Yuto at Allied Pet Crematory for the incredible…read morecompassion and support he showed me when I had to put my Shadow baby to rest. After the unexpected news at the ER I spent the entire night panicking and calling around 20 different in-home services with no sleep, terrified I wouldn't be able to give him the peaceful goodbye he deserved at home. Although Allied was closed for the weekend, Yuto still returned my emergency call a few hours later. He went above and beyond by providing a referral for an in-home vet visit that allowed me to secure an appointment for the exact same day. Allied Pet Crematory was the #1 place I had set my heart on from the very beginning and they truly lived up to that. Yuto made every step of the process seamless, handled everything with the utmost dignity, and even sacrificed his own office space to allow me time with my Son. The turnaround time was remarkably fast, taking only one day before Shadow was safely back home with me. Going through such a tragic loss is so unbearable for me, it's only been 6 days but the wound is still fresh. The extraordinary level of kindness, empathy, and professionalism I received from Yuto gave me a sense of peace when I needed it most. Thank you Yuto for treating Shadow with such love and respect, and for taking care of both of us. There are really no words and I appreciate everything you did for me to make everything perfect.

They never helped me with medication for my dog! Eventually had to rehome, and recently learned…read morethat my dog had been running loose, had gotten away, was very thin, picked up and in Marin Shelter, had to be put down, all because California Pet Hospital wouldn't help with medication!

Love these wonderful animal loving people! Cassie and Marley…read moreare awesome. They are so nice and give great care to both their fury friends and family! Your fur kids are in great care with California Pet hospital and prices are reasonable! Cassie is so wonderful with the animals. The blood draw, etc are always done with such gentleness, and care!

Thoughtful & convenient. Lot's of options to take care of your beloved pet. Highly recommended.read more

My best friend passed to puppy heaven and after 10 years of companionship my friend is gone, but…read morewill never be forgotten. I was at a total loss of what to do. I called Kwasi and he was here to pick Jack up in 30 minutes. I really appreciate how quickly he arrived and had Jack back to me. I cant thank you enough! Daniel

If you're reading this, you're probably facing one of the hardest days you'll have with your pet. I…read morewas there two weeks ago with our cat Potato. Here's what I can tell you about Dr. Lew. She answers fast. I had three home euthanasia vets on my list. I texted Dr. Lew first, and before I'd even started writing to the second one, she had replied. She doesn't rush you. We scheduled a few days out so the whole family could be there. She arrived on time with everything ready, then let us set the pace. Every part of it was thought through; we felt supported and cared for the entire time. And I didn't think I'd want any keepsakes. I was wrong. We have a clay paw print that's going in our backyard with his ashes, plus ink paw prints, nose prints, and some of his fur. I'm really glad we have them. A week and a half later, a card from Dr. Lew arrived, at the same time as Potato's ashes; again, we feel seen and supported in our loss.

Saying goodbye to Bijou was the most painful experience of my life. He was my first dog, and I have…read morenever experienced a loss this difficult. Dr. Lew was the most compassionate person we could have chosen to help guide us through such an incredibly painful time. She had the perfect energy, empathy, and level of engagement throughout the entire process. She was kind, thoughtful, and deeply attentive to both our needs and Bijou's. It truly felt like we had a trusted family friend with us during one of the hardest moments imaginable. I cannot recommend Dr. Lew highly enough. If you are facing one of the most difficult decisions a pet owner can make, having someone as compassionate and caring as Dr. Lew by your side makes all the difference and allows you to be fully present with your loved one.

Amazing staff, they are helpful, understanding and took care of my baby Sterling during and after…read morehis surgery.

I'm so happy to say I've finally found a vet closer to home that I truly feel cares for my fur…read morebabies. I have two 11-year-old chihuahuas, and one of them has had many health issues over the years. When I lived in Oakland, I took my dogs to Grand Lake Vet and when i moved to Richmond I would still make the trip to Oakland because it was all I knew. I l tried another place in El Cerrito but unfortunately had a terrible experience, so I kept making the drive. Recently, I was highly recommended Pinole Vet Hospital, and I'm so glad I decided to check them out. My dog had been itching excessively, so I booked an appointment online -- which was super quick and easy. Check-in was smooth, and the entire staff was so kind and welcoming. From the front desk to the vet tech and the doctor, everyone was wonderful. They genuinely seem to care about their patients, and that means everything. I'm beyond happy to have found our new vet closer to home. Highly recommend!

Cheryl is truly amazing. I had to reschedule a few times because I simply wasn't ready to say…read moregoodbye, and she was incredibly understanding, patient, and accommodating throughout the process. Her calm demeanor, compassion, and presence brought so much comfort during one of the hardest moments of my life. Charlie Bear was so much more than a dog, he was my constant companion for 15.5 years, through every chapter of life. Saying goodbye was heartbreaking, but Cheryl helped make an impossible day a little more bearable and Charlie went so peacefully. I am deeply grateful for the care, kindness, and respect she showed both Charlie and our family. Thank you, Cheryl. I cannot recommend you highly enough.

Cheryl was fantastic. Every step of the way she was communicative, empathetic and caring. Letting…read moreour dog of 15 years go was one of the hardest things my wife and I have experienced. Cheryl was excellent. She explained every step and made the experience tolerable. Highly recommended. Thank you Cheryl!

No immediate appointments available when I called last week…read more. I've seen a different doctor each time I've come !! Clean & modern facilities, friendly front desk, they try to accomodate your appointments w/option of "sister" Pinole pet location. Very conveniently located w/lots of parking & I can usually pick up meds there !! This recent visit I saw Dr Morris, only there on certain days & rotates w/Sun Valley? Warning : they have a strict 10 minute late policy !!

The people here are very nice, and the staff is great and very knowledgeable about all kinds of pet…read morecare. My biggest concern, however, is the pricing. Their prices are extremely high, to the point where I'm not sure I would return unless it was an emergency. I recently brought my pet in, and while their recommendations seemed reasonable, the cost was extremely expensive. Because of that, I decided to get a second opinion. The second clinic had a very different approach and offered several other treatment options that were much more reasonable. When I explained what the first clinic had recommended, I was told that unfortunately, some clinics can become more focused on how much revenue is being brought into the business rather than exploring all of the available options for the pet. I really liked the staff here and appreciated how friendly and knowledgeable they were. I just wish the pricing and treatment recommendations felt more focused on providing pet owners with different options instead of immediately going toward the most expensive approach.