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    Netwise Resources

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    13 years ago

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    Village Geek

    Village Geek

    (7 reviews)

    $$$

    I brought my laptop here on a Thursday afternoon after getting a virus early that morning. They…read morewere extremely thorough and called me around 4pm that day to let me know the total cost of repairs; and that it would be done either late morning or early afternoon Friday. I called at noon the next day to find out the progress and it was ready to go! I will definitely be contacting them again should I have any problems in the future! (hopefully I don't though!)

    I heard some good things about Village Geek & I had a problem with my computer. I decided over…read moreevery other place to take it to a local shop instead of something like Best Buy. It was more expensive but turn around was better. I first started my quesitons on the phone with a person named Miles this gentleman was very helpful & nice but after taking the laptop into be serviced I encountered a man named Jim, he was very dull & not wanting to answer questions. Then when they called back to quote us our repair prices he gave specific prices & different things we could do. I wrote them all down & the prices. We agreed on one service then when we went to pay for them they were $150 more than what they quoted. Then Jim called it a "miscommunication" ... but he gave the prices to me & my husband on separate phone calls! Then I asked to speak to a manager who Jim said was MIKE, he then must be Jim's side kick because he acted the same way Jim did! RUDE, SHORT & NOT WILLING TO HELP AT ALL!! They must not care about customer service & they say any problem is miscommunication! Make sure you know what you are getting from this company! They will quote you a price & then when you come into pay they will charge you more!!! Also I looked on their website & it listed Mike as a TECH not a Manager ...interesting!

    Netwise Resources - itservices - Updated May 2026

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