Ontario has the worst service. No wonder the store is always empty or no people even every other…read morestores are full. Selection is good. Value is cheaper than Tumi. BUT cheaper comes with lousy quality!

Had a great experience at the Samsonite outlet. I brought in a suitcase I originally bought at…read moreMarshall's after the zipper broke. Even without the original receipt, they checked the tag inside, confirmed it was still under warranty, and arranged for it to be repaired and shipped to my home for just $20--super easy and convenient. I ended up coming back to buy more suitcases for a big family trip. The prices were on par with the Samsonite website, and the staff was really knowledgeable about the different models and features. Overall, a smooth and helpful experience. Definitely a fan of the brand now.

If you are set on purchasing Tumi luggage then this store must be on top of your list…read more Unless you have a specific line or style and are open to purchasing somewhat "last season" collections, this store offers the best deals! It's just luggage after all, aside from color, the styles don't vary too much so shopping the latest collections wasn't important to me. Whats important to me is cost savings for the brand I trust. They regularly have sales and luckily I was able to snag a set for 40% off. They also had items for 50-60% off!!!! Not to mention that the sales tax here is only 7.75%, so the savings add up here! The sales associate, Ashley, helped me choose my set and was even able to help us with free shipping. I'm so thankful I shopped here instead of other department stores. Do yourself a

Purchased my first Tumi bag today. Been shopping around for a new backpack and always wanted a…read moretumi. Albany today at the Ontario mills location was exceptional. Super helpful, attentive in just the right way, honest in his opinions and patient. That made the buying experience even better, bonus it was such a great deal!

Absolutely the best place to purchase luggage! Knowledgeable staff, wide selection and outstanding…read morecustomer service. I highly recommend them! They treat their customers like family and guided me towards a purchase I'm very pleased with.

Steve & Sheré & Beth were so helpful to me in the "luggage dept." Funny thing is we all had a great…read moretime too. Can't say enough about these fine people!!! Rick S.

Great backpacks! Too bad they went out of business. I have the Lance Executive backpack and I love…read moreit.

I purchased an ECBC laptop backpack almost 2 years ago and it was one of the best purchases I've…read moremade. I am an entrepreneur who travels every week to visit clients, so I'm constantly packing up all of my computer gear and carrying it around. It's really important that I have a backpack that's comfortable, holds all of my gear, and most importantly - protects my gear. The ECBC Hercules Laptop Backpack does all that and more. I've dropped my backpack on numerous occasions but the bag is designed with padding in the right spots so it hasn't been a problem at all. I also carry around glasses in the front pocket and I've never had a problem with them getting smashed even though I pack my backpack full of stuff. The backpack is great for my day-to-day use, but where it really shines is when I travel through the airport. The ECBC FastPass component of the backpack lets me unzip the backpack and unfold it and run my backpack through the TSA conveyor belt without needing to take it out of my bag. Considering before that I had to dig around to get my laptop out, put it in a separate bin, then on the other side try to piece it all together and get my laptop back in my backpack quickly while people behind me in line are "patiently" waiting for me to get done. Plus that whole process just increases the likelihood of me dropping it or even worse, forgetting it. Because of everything I've mentioned, I highly recommend the ECBC Hercules Laptop Backpack. My entire business runs off my laptop so it's important I have a high quality backpack that will take good care of my gear. The fact that it's also super convenient, saves me time at the airport, and is really comfortable is a great bonus. If you need a high quality laptop backpack, I would grab an ECBC backpack. You won't be disappointed.

If you are look for good quality luggage for travel this is the place to go. Very friendly and and…read morereasonable prices on backpacks and luggage.

DO NOT GO HERE!! This place is trash! The quality of the luggage is cheap and if it breaks, he will…read moreblame the airport. Mine broke before I even got to the airport

DO NOT SHOP HERE! I returned a pair of Tiffany Glasses and was given store "credit" on a piece of…read morepaper which was not honored when I came into the store!!!!! This company is horribly ran! The owner is a miserable person!!!!!!! The quality of luggage is cheap and overpriced..... and sunglasses are overpriced!!!

Bought my wife a pair of sunglasses for Mother's Day, she returned them and was given a PAPER…read moreINVOICE FOR STORE CREDIT..... which wasn't honored when she wanted to cash it in.. the owner is a HORRIBLE PERSON! She stole my $300 ....

Wack. Came here specifically for a new bag and they were closed during mall business hours. Phone…read moreis disconnected. Don't waste your time and make the trip they may not even be open.

GREAT STORE FOR LUGGAGE IN GLENDALE!!!…read more Bo was an excellent salesperson at this branch of the family owned travel and luggage store in the Glendale Galleria. The prices are competitive, and Bo really cares about the customer and his/her needs. The store sells an array of different choices of luggage, and often has sales on truly quality luggage and accessories (e.g., name tags, toiletries bag, etc.). This is a great place to start your shopping as Bo will not steer you wrong. Trust BO as he KNOWS and CARES!

The guy was really nice. They had exactly what I needed. They also had some other bags that were…read moreaffordable. If I ever need another luggage or handbag I'm going to go there again.

This place is awesome and John is so sweet, knowledgeable and helpful and he told me mom she looks…read morelike Brooke Sheilds so double bonus lol (although she's wayyy hotter) ;) He knew all about TSA regulations and international travel etc. if you're looking for some new stylish luggage on the fly and for a great price, def go here!!!

DO NOT BUY DEJUNO PRODUCT!!!!! I bought a piece of this crap luggage brand new and took it on 1…read moreflight and it was ruined beyond belief. I know that TSA can handle luggage improperly but it supposed to withstand some wear and tear. Nope!! This luggage is terribly made and I was dragging my luggage out of the airport with smashed wheels and broken material. Pictures are posted for you to see.

From the owner: We carry Hipack & Dejuno Rolling Bags, Duffle Bags, Trolley Computer Bags, Backpacks, Garment Bags,…read morecosmetic bags, cargo bags, wheel bags, shopper trolley, luggage cart and all other kinds of bags and luggages(including 20'' 24'' 26'' 28'' 30'' 32'' hard & soft & Hybrid, ABS &100% polycarbonate).