Ontario has the worst service. No wonder the store is always empty or no people even every other…read morestores are full. Selection is good. Value is cheaper than Tumi. BUT cheaper comes with lousy quality!

Had a great experience at the Samsonite outlet. I brought in a suitcase I originally bought at…read moreMarshall's after the zipper broke. Even without the original receipt, they checked the tag inside, confirmed it was still under warranty, and arranged for it to be repaired and shipped to my home for just $20--super easy and convenient. I ended up coming back to buy more suitcases for a big family trip. The prices were on par with the Samsonite website, and the staff was really knowledgeable about the different models and features. Overall, a smooth and helpful experience. Definitely a fan of the brand now.

If you are set on purchasing Tumi luggage then this store must be on top of your list…read more Unless you have a specific line or style and are open to purchasing somewhat "last season" collections, this store offers the best deals! It's just luggage after all, aside from color, the styles don't vary too much so shopping the latest collections wasn't important to me. Whats important to me is cost savings for the brand I trust. They regularly have sales and luckily I was able to snag a set for 40% off. They also had items for 50-60% off!!!! Not to mention that the sales tax here is only 7.75%, so the savings add up here! The sales associate, Ashley, helped me choose my set and was even able to help us with free shipping. I'm so thankful I shopped here instead of other department stores. Do yourself a

Purchased my first Tumi bag today. Been shopping around for a new backpack and always wanted a…read moretumi. Albany today at the Ontario mills location was exceptional. Super helpful, attentive in just the right way, honest in his opinions and patient. That made the buying experience even better, bonus it was such a great deal!

This place is amazing!!!! I absolutely love it here for many reasons but I will only state a few to…read moresave time. Firstly the people there are very kind and know what you want. They can make about any case, and I love their rack pack case! I have gotten a pink case and it is so useful and is strong and durable! There are many other reasons but these are only a few, I highly suggest this and are in love with my case. Don't be afraid to ask for a case because they do customs that are amazing! Overall, I give this place five stars and a perfect! ; )

DO NOT SHOP HERE! I returned a pair of Tiffany Glasses and was given store "credit" on a piece of…read morepaper which was not honored when I came into the store!!!!! This company is horribly ran! The owner is a miserable person!!!!!!! The quality of luggage is cheap and overpriced..... and sunglasses are overpriced!!!

Bought my wife a pair of sunglasses for Mother's Day, she returned them and was given a PAPER…read moreINVOICE FOR STORE CREDIT..... which wasn't honored when she wanted to cash it in.. the owner is a HORRIBLE PERSON! She stole my $300 ....

Can't say enough good things about these powerpacks. I tend to put them to good use. I won one over…read morea yr ago and it recently stopped holding a charge. I reached out to the company via email and asked if there was a way to get it refurbished or fixed. I received a reply within a couple hours that mine had been discontinued and the 24000mah model us now the standard. They quickly shipped me a new 24000mah and it arrived a few days later. It took about 40 minutes or less to fully charge it from 2 lights. I decided to test it with my work laptop that completely lags in the battery power holding department. I plugged in the power bank from 7% power on my laptop and remained on VPN and microsoft teams video conference. Approximately 2.5 hrs of charging resulted in the piwerbank being completely dead and my laptop being charged to 94%. Keep in mind I was on teams and VPN the entire time while charging. I believe this model is good if not better than the last I had. Thank you again to Debbie Miller for her customer service and helping me in a time of need.

Mobile Edge is a cutting edge company both in terms of product and over and beyond customer service…read moreand sensitivity. From the moment I made a warranty claim to the day I received my replacement Jeanette stood by me and responded the same day. I cannot adequately express how touched I am by their customer centric culture and it gives me hope that other companies would learn from them. Thanks for doing an amazing job.

First I'd like to express my appreciation to the wonderful case club personnel. You went out of…read moreyour way to provide me with a solution in time to meet my moving deadline. (We sold our California house and are in the process of moving to Tennessee.) After explaining to Case club what I needed, they checked their inventory and got back to me the next day. I ended up ordering three rifle cases, one with custom foam for five lever action rifles, and the other two with foam around the edges back on top. I also wanted a pistol case with foam around the edges and top in a fairly good size. Unfortunately, due to the types of supply problems everyone is experiencing during Covid, the pistol case was not in stock. However case club found a solution. They called back and offered to provide me with a pelican brand case instead of a case club brand case, in the same size. Problem solved! Being familiar with pelican cases, like almost everyone else that's heard of the brand name, I was very surprised after I received all the cases and found that the case club brand cases are far superior to the pelican brand case. If you want a case take my advice and if you have a choice get the case club brand instead of pelican. Here are the differences: Although case club and pelican have the same number and general placement of latches, the pelican latches need to be pried open and are stiff enough to be difficult. The case club brand latches, which are about a half an inch wider, have fingertip releases on the back of the latches so that by squeezing the latch between thumb and finger the latch easily releases and opens. Latches on both brands appear to be similarly secure. The other significant difference is that the case club case has metal lined locking holes (for padlocks) across the front and on both sides of the case. The pelican case only has metal lined holes on the front of the case. Minor differences include the hinges working more smoothly on the case club case than the pelican case, the texture finish (case club cases appear to be a little more smooth finish) and the pelican case has "PELICAN" in large capital letters across the front of the case. These minor differences probably fall under the category of personal preference. Foam in the case club and pelican cases were identical because all of the foam was custom installed by Case club. In summary, five stars to case club! Superior customer service and superior quality. Clearly a one stop shop for gun case needs. These are not my first gun cases from case club (see metal briefcase with custom foam sitting on the pelican case in the attached photo) and certainly won't be my last! Although, I do hope I'm done moving my guns cross country! Thanks again case club.

Pony Express Faster on horses…read more Nine days into an order with no tracking number and/or notification. Attempts to call ended up a total circus trying to talk with someone (push 1 for nobody, push 2 for nobody and so on) ....after making contact told it's FedEx problem and gave me a tracking number (now I have become the problem solver) .... The pony express could ride on horseback from Missouri to California in 8 days, 100 + years ago

Great bags and great service on my warranty products. Quick…read morewith turning around my bags and on time.

Netpack Bag has great quality bags, fast shipping and great customer service! Definitely love all…read moremy bags!