Stayed for 3 weeks each of the past 2 years in the Art Deco 2 bedroom unit. Had a wonderful time…read more In our view, the location, south of 5th Street, is the best in Miami Beach. Quiet, secure, restaurants galore within a few minutes walk, the beach virually across the street. The jacuzzi, essetially just off the rear balcony, is a terrific amenity, especially at night when you can soak under the stars. There's also a pool and small gym. Staff was excellent. Easy check in and check out. Good communication and response. Apartment is well furnished and supplied. Furnishings are not high end, but very nice all the same. Highly recommended.

Great location, super short walk to beach. Close to many places walking distance and yet just…read moreenough away from busy/noisy areas. Roomy and had pretty much everything you could need for your stay ( closet space, kitchen appliances/utensils..) beach chairs, bags, washer dryer, hair dryers Easy to communicate with!

I was looking to find a concierge company for my travel needs and found them they have an app for…read moretheir members which makes travel so convenient

I rented an airbnb in Miami and got canceled two days before the check in, literally a…read morenightmare...thankfully I googled this company and found some great alternatives for our vacation rentals that's fall through, the house was clean and well equipped. They saved the trip

I recently stayed at one of their properties in South Beach, Miami and my party and I loved our…read moretime there. Stephan and his crew made our stay worry free. My party was were arriving at different times from all over the country and despite that, check-in was hassle free. The apartment, located a block away from the beach, itself was cute and cozy but not cramped at all. The decor gave off that chic Miami vibe. I would definitely stay with them again.

We loved our stay in New York at the Chelsea Apartment. Perfect location near so many great…read morerestaurants and shops. Stephen, our host, was most accommodating and helpful. Check in was flexible which was a huge help for us. The apartment had everything we needed and more. It was spacious and comfortable. Loved, loved, loved it. I would definitely recommend. Thank you!

This is for their indulgent brunch, but I'd be willing to bet a stay here is probably just as…read moreexceptional. My gf and I stopped through here on our way out before boarding our flights later in the afternoon. If you're toting your luggage and not a hotel guest, you will have to find another hotel to store your luggage while enjoying this most decadent brunch experience. Luckily we arrived early enough to our reservations to sort that out. Reservations are a must if you don't want to wait. The restaurant is gorgeous with various spaces designed differently but keeps to the exotic Asian theme. Dining in the atrium near the water feature in the middle with stage for the musicians is where we had our experience. Olga was our server. She brought us our special beverages not available at the bar: Bloody Mary's and endless bubbly in our glasses The offerings here are more than I can name, but there is something to satisfy every craving. The favorite for me is the caviar bar. It comes with all the proper fixings on a blini with Crème fraîche. Do you need a vodka shot to go with? Yes, that's also available also at the caviar station. Fresh raw oysters, clams or shrimp cocktail is available in abundance with everything else here. The ceviche was great. I passed on all the various noodles but had to have some lamb curry and basmati rice- delicious! I had some Peking Duck and leg of lamb at the meat station. The filet mignon and lamb chops was ordered and brought to the table. The leg of lamb and filet were slightly dry but still good. The lamb chops with chimichurri sauce was amazing- nuances of vibrant flavors. Assorted fresh fruits were a colorful collection of enticements. I saw some papaya and enjoyed its fresh, sweet juiciness. I am not a dessert person but had to try the key like pie. Then of course, the matcha dessert is a sitting temptation next to the pie. So, my dessert spoils were more than intended. What the hell right? Lol That was the sweet ending to my Setai brunch. There was so much more such as bread, fried stuff, eggs, bagel station, toast etc. One can only eat so much. I stuck to enjoying my favorites. The experience is pricey but so worth it. It is truly the best brunch experience I've ever had. - better than Vegas and a cruise ship!! I always have to experience a Setai brunch whenever in Miami!

I love this hotel, the pool, the beach, the restaurants and the valmont spa. We had a great time…read more Please note that the spa reception is on the first floor across from the hotel check-in. You must walk through the lobby and across the outside area. The sauna and the one person steam shower is located here. You Check-in then you get changed into the robe and walk across the lobby check-in area to the elevators. You are walking through the area with all the guests and their luggage in your super large robe that doesn't close very well. I did not enjoy this. Some disappointing things which was not their fault is the parking garage construction noise even on Sundays. The noise took away from my spa experience. They did nothing for the noise control. Also, the SPA requests you must arrive 30 minutes before your treatment time. I got my parking validated BUT we stayed for brunch who also validated our parking but we went over the 4 hours so we got no discount for parking and we were charged the full $35 fee plus tip for the valet. The valet staff was quite nasty telling me we were there too long for the discount BUT each one of those alone qualified for a discounted valet. You can not do both in the 4 hour window.

Owner is friendly and helped me charge my phone. Took a boat trip from them. Also they are one of…read morethe few places with shared power banks for rent

Do not use this agency to book the city bus tour and Do Not Take that tour!!! Pick up time was…read more1:20 after waiting til 1:45 we called only to be told they came by (lie) we were there 10 minutes early from pick up time. Then we were told they did not have us down which was another lie as we saw the ticket agent call them to confirm. So which is? Next they sent a van to pick us up to take us to the van (another 30 minutes) . Once we were picked up we were taken to the bus who was waiting for us. Felt bad for the other people sitting in the heat waiting for us. Once in the bus we sat and the tour began. We went around some streets, saw some hospitals, Windom graffiti walls and little Havana. Then dropped off at the port for the folks that were taking the boat cruise and had to wait 1 1/2 hrs in order to return. Not only was the tour bad but out of all the things we've were supposed to see we only saw Little Havana. No Coconut Grove, no Coral Gables, no Viscaya Villa. The bus was filthy, the driver rude, PA system terrible. There were a bunch of young adults with gallon size of tequila, smoking cigar, pot and basically being obnoxious. Trying to get ahold of someone to get our $ back was ridiculous. Was able to get 1/2 back but our day was ruined so I feel we should have gotten a full refund. We were not the only clients complaining. Never again!!

My friends and I spent a Sunday at the Kimpton Surfcomber and booked the Ivy cabana. The cabana…read moreitself was cute, comfortable, and gave just the right amount of shade and far enough from the neighboring cabanas so it felt semi private. Service was great. Our attendant was attentive but not hovering, kept the drinks coming, and food came out fast. Everything we ordered was solid -- perfect pool-day food and refreshing cocktails. There is a minimum spend requirement for the cabana, but it was super easy to hit between food and drinks. And considering you're paying for a dedicated space, service, and a prime poolside setup, it felt worth it. Overall, it was the perfect day to unwind and feel a little luxe. I'd definitely book the Ivy cabana again.

The Kimpton Surfcomber Hotel was a great place to stay. The service was excellent, and the staff…read morewas genuinely kind, welcoming, and always ready to help whenever needed. The food was very good as well. We enjoyed a complimentary breakfast as part of our hot tub booking, which was a nice bonus and a great way to start the day. One of the highlights of the hotel is the easy beach access from the back. You can simply walk out and reach the beach, and the area feels safe and lively. You'll often see people jogging, exercising, and enjoying the outdoors, which adds to the energetic South Beach vibe. The walk around the area is pleasant, and the overall atmosphere feels fun and relaxed. Overall, the Kimpton Surfcomber Hotel is a wonderful place with great service, good food, and a cool beachside vibe. I would definitely recommend it for a comfortable and enjoyable stay.

They are not honest about the conditions of their rental properties and they misrepresent the…read moreamenities that are available.

This is our third time staying at the McAlpin Ocean Plaza Hilton Grand Vacations resort on South…read moreBeach. And now the Crescent next-door has been added as a third historic art deco hotel just steps from the beach. We enjoy it because it is an amazing blend of quaint history and accessibility here in South Beach. Not modern in any way, but it is an enjoyable step back in time with the Hilton service and attention to detail.

Grand vacation properties are always great. We got in very early and they kept our luggage as we…read moreexplored the area. They were able to get the room ready for us before check in time. We have wanted to stay in the Art Deco section of Miami Beach for years. When we became HGV members, it made it an easy choice for us to spend a long weekend here. My wife and I are somewhat suspicious of old properties, because of the inherent problems associated with them( thin walls, creaky floors, small accommodations, and such). No of that will be found here though. A very generous room with a full kitchen, with everything you need to cook in the room if you choose. Large bedroom and restroom and an a/c system that keeps up with the Miami weather. We took advantage of the rooftop hot tub and sun deck, but we wish that is was open earlier so that we could watch sunrise without leaving the building. The beach is just steps away, so sunrise was watched from sea level. The staff was attentive, asking us how our stay was going and if we needed anything. Thank you for this property and allowing us to visit this historic district with ease.

Had a great trip this past March with the Charter Agency. Deanne Connolly Graham handled everything…read morefor us including catering, ground transportation from Fort Lauderdale and most importantly securing a great vessel. We were a group of 10 college friends and spouses in town to celebrate an anniversary. We went out for the afternoon on a 55' Azimut flybridge sport yacht and spent the afternoon cruising the beautiful waters around Miami and Miami Beach. Captain Carl was a seasoned veteran and took all the right steps to make this a wonderful day for our group. The ship also included a steward who took care of serving food and drinks and seeing to it that everyone was comfortable. We were in excellent hands with this crew! All the upfront arrangements were quick and easy and and everything came through exactly as promised. I definitely recommend Deanne, Captain Carl and crew and The Charter Agency. This was my second outing with them. I was a guest the first time and was excited about coming back to book my own cruise. I will happily use them again. Thanks Deanne!

I contacted Captain Matt about chartering a boat (or 2) for a bachelor party. He was incredibly…read moreresponsive and flexible and willing to work with me on price and timing. We had a bachelor party of 8 people and he suggested chartering two 4-person fishing vessels and having an open seas fishing competition. Payment and booking were handled quickly and professionally. He informed me that the boats can be catered, or we could provide our own food/beer. He still provided water and soda. Once the group split up we got right to it. Unfortunately one of the boats had a mechanical problem and had to come back to the dock where we quickly switched to another boat. While this is mildly frustrating, there the boat crew handled it well and apologized profusely. Once on the water, the crews on both boats gave solid lessons on what types of lines we were using, how deep the casting lines went, and advice on how to best secure a catch. The entire crew also offered interesting tidbits about the types/temperature/depth of waters that we were fishing in. Since we were all novice fisherman, the crew was very patient. All of the boats were clean and the inside area was air-conditioned and spacious enough for 4-5 people. The groom to be was very happy about the experience and Captain Matt and the rest of the crew were very fun to work with. I highly recommend this as a regular or bachelor party activity (be sure to take Dramamine the night before as the seas gets rough)

WARNING: THE PICTURES THEY POST ON THEIR WEBSITES ARE OUTDATED!!!…read more Rented a townhouse through this company and it was a SHIT HOLE! Yes, the place was located on Ocean Drive but for the EXPENSIVE PRICE, it was totally NOT WORTH IT! - the FLOOR WAS FILTHY, it's like fckin slumdog millionaire up in that shack! - closet doors were FALLING OFF THE RAILS - including the privacy door for the 3rd bedroom. Did a fckin HURRICANE go through this townhouse???? - there was NO DISHWASHER SOAP, so a lot of the dishes and glasses were DIRTY and had a FILM. - the SHEETS were DISGUSTING, they were COVERED WITH STAINS (See Pic)!!! - the 'WHITE' bath mat in the bathroom was now GRAY with YELLOWISH SPOTS! Time to hit up Target for a new mat, MICHAEL SUMMERS (the manager that NEVER RESPONDED to the emails/calls)! - there were extra pillows, but NO PILLOW CASES. PILLOWS were covered in some SECRETION you don't want to know about (See Pic). - there is a MISSING DOOR on the downstairs SHOWER, not in a swanky boutique hotel kind of style but in a "GHETTO, YOU NEED TO FIX THE SHOWER DOOR ahole" kind of style! - CUSTOMER SERVICE WAS HORRENDOUS! Called AND emailed for soap, garbage bags and to follow up on the extra key and NO ONE RESPONDED. - CINDY, (putting her on blast for NOT SHOWING UP) said she'd bring by the spare key, so WAITED AROUND FOR A COUPLE OF HOURS before giving up and going out. She NEVER SHOWED UP! Someone needs to take a class in PROFESSIONALISM....oh and yeah, BRING Michael Summers with you! - they ADVERTISED the place slept 10 but failed to mention that 2 WOULD SLEEP IN AN AIR BED!!! Nice advertising, Michael Summers! Anyways, there are plenty of options in Miami, AVOID South Beach Vacation Rentals like the PLAGUE!

Came back and had a great stay again! Thank you for…read moreeverything. The view of our apartment was incredible.