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    808 Computers

    808 Computers

    (97 reviews)

    I traveled to Kona, Hawaii on Easter Sunday with plans to work remotely for the week. When I…read morearrived at my hotel, I realized I had made the worst mistake possible -- I forgot my computer charger. Not just any charger either, but a 170W charger for my ThinkPad, definitely not something you can just grab at Walmart or OfficeMax. Panicked (because that's who I am ), I called 808 Computers on Monday morning. Robert answered the phone, and I'm pretty sure he could hear the stress in my voice. I'm from Wisconsin, working remotely in Hawaii -- not ideal circumstances to suddenly be without a charger. My boss told me to relax, but that's just not in my nature. I came here to work remotely, and not working was not an option. We went into 808 Computers with my laptop, and Robert immediately plugged in his charger -- it started charging right away. He looked at me and said, "You can borrow this and bring it back on Friday." He didn't ask for my name. He didn't ask for my phone number. He didn't ask for payment, a deposit, or anything. I stood there in complete disbelief. I was fully expecting to pay top dollar to buy one or at least rent a charger. Instead, I was met with a level of kindness and trust I have honestly never experienced before. In my head, I wanted to hug him on the spot. Robert at 808 Computers absolutely took care of me when I needed it most. This kind of genuine customer service is beyond rare, and I will never forget it. I would highly recommend 808 Computers to anyone who needs anything computer-related. From a Midwest girl who forgot her charger -- I am forever grateful. Mahalo, Robert and 808 Computers!

    I tried building a computer but it wouldn't boot, I dropped it off and they fixed it real quick. I…read morehad an iMac that was having display issues. The estimate was higher than my budget so I asked them to find it a good home. Then I had a software issue (technically bios) and everything was fine. They fixed it! But then there was a hardware issue. It's been more than 6 months. Last time I asked for an update, I got no callback. I showed up today and they knew me by name and gave me the runaround. I was patient, but now I'm expecting resolution. No fix, no fee, but what about when it's been 6+ months and no contact since October? I will be the first to admit that I'm bad at answering phone calls but if it takes more than 6 months to resolve a software issue... It's a good computer too. When I dropped it off, my work computer held me over. Now that I don't have a job, they are hurting me financially.

    Netcom - web_design - Updated May 2026

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