A gentleman named Jonathan was there, probably the technician/owner. He quickly figured out the…read moreproblem and gave advice in what to do with my old phone that is probably about to not be operable. He was honest and his objective was to help me and to save money. High integrity. I definitely recommend this place .

Excellent service for a fair and honest price. I went here after my iPhone 13 pro max got the…read moregreen screen of death from seemingly out of nowhere. The technician was very knowledgeable about this kind of problem and happened to have in stock the exact part needed to fix it. He had it done quickly, properly and for a fraction of the price the manufacturer would have charged me. 10 out of 10, highly recommend.

Highly Recommed Blue Shield Security, everything was seamless from the appointment to the install…read more We got competing quotes from other companies but we ultimately chose Blue Shield because of the care and attentiveness others didn't have. Also, super knowledgeable and a local company. Their customer service is first class which is why they do my home and business. Can't say enough good things from my experience. Mahalo guys!

Blue Shield Security is a top notch company. Steve was absolutely amazing when customizing our…read moresystem to our specific needs. We were so impressed that we kept adding additional features over the course of several weeks. The way Steve was able to accommodate every little thing we could think of was extremely impressive. Whenever we had questions or concerns, he never hesitated to help us out. Steve is very kind, patient, and attentive. I can't even count how many times he returned to our house to show us all the unique functions of this advanced security system. His customer service was remarkable, as well as his knowledge of his products and services. I highly recommend Blue Shield Security!! A+++

Tyler Thomas was really hard working and attentive to what we wanted exactly done for our system…read more Highly recommend him for all your alarm needs!

UPDATE: in addition to the problems I noted previously, APN makes it difficult to cancel your…read morecontract. They are non-transparent about their cancellation policy: you have to momitor the end of your contract and call them multiple times to cancel or they will roll you automatically into an extended contract. Custimer service passes you off to one another and then requires a cancelation document (none of which is in the contract language). Finally, "customer service" is argumentative in response to a fair critique of their services. This service is overpriced for a system that often fails. Even when the system is inoperable you pay for service until it's fixed (which you must arrange to repair and pay for).

Called them on a Sunday morning (Mothers Day and they still answered) and was able to get…read moreknowledgeable answers and recommendations over the phone. Very helpful and kind!

Dude answers his phone sounding polite. I start telling him that my car just locked itself on me…read morewhile running at the grocery store parking lot and he cuts me off and super rudely says yes "Yeah I'm busy right right now over at such and such unlocking somebodies car how about you call somebody else." And hangs up on me. Whoa sorry guy. My mistake for calling the locksmith. Guy like a total pr**k

Alert Alarm Hawaii.....AWESOME! Great Customer…read moreService....installing our systems was quick, on time and accurate. The Sales Team, Service Team and Office/Accounting Team are very friendly and understanding...not too mention auto-monthly payment and pricing is affordable too!

While offering basic service at a reasonable price, this office of this company is absolutely the…read moreworst at customer service. They don't answer their phone. They don't return phone calls. They take weeks to respond to email. They set up appointments where technicians don't arrive. When technicians do arrive they aren't prepared to actually fix the problems. Absolute insanity. I honestly have to wonder how they stay in business. I guess there just isn't any competition on the big island of Hawaii. Someone should open a new business and simply advertise: "we will actually answer our phone!"

Paul is EXCELLENT at what he does. I have used his…read moreservices multiple times. Always incredibly professional and, usually, fast. His prices are more than fair! Seriously, he could charge a lot more for all that he does. I first met him when he lived in Phoenix, AZ, and he has been my go to guy even though he deserted me and left for Hilo. He really does know what he is doing. I've used others in the past, and Paul is by far the most knowledgeable that I have had the pleasure to use for my computer needs. Another great point about Friendly Computers is that they don't try to upsell you on all kinds of BS you don't need. He recommends what you absolutely need and what you might like, but there is no hard sell like at other places.

Awesome! Fast, knowlicable, and full of himself as all great programmers should be! Thanks again…read morePaul! Look forward to more business in the future! **H&H Distribution Hoku Hua

Brian was super helpful and friendly fitting in a computer repair with my vacation and making it…read morestress free. Highly recommended!

Brian is a STAR! He's a wiz and such a professional young guy. He is quick, able to problem solve…read morequickly and is highly talented in other areas such as web design, phone systems, Home Security Systems and electronic repairs of numerous other devices. Would I use him again? Absolutely! Actually we have used him a number of times and have referred him to countless friends that have all been pleasantly surprised! Give him a call you will not be sorry!

I received outstanding service from Kristen when searching for a rental! Kristen was so sweet &…read morehelpful. Sean, Jenny & Diane we're also so helpful in helping me secure the perfect rental! I'm truly grateful to the entire Ginoza staff! I recently sold my home of 20 years & was looking to downsize. It's been years since I've ventured into the rental market. Everyone made my experience a great one! I would definitely recommend contacting Ginoza Realty when searching for your next home! Thanks to all of you, I'll be moving into my new residence on July 20th! I'm excited!!! With much appreciation, Jolean Uilani Yamada

I'm sorry a few people are having a hard time. I came from a competing rental company that was…read moreextremely difficult to deal with. I have had a great experience so far. Everyone in the office had a good attitude and my property was cleaned and came with toiet paper, soap and curtains. They did not rush me into this rental and they've always responded in a timely manner. I can tell they are trying. We shall see what happens after a trouble call or cleaning fee, but I'm hoping for the best.