From the moment I reached out, Blue Shield Security showed why they're the go-to on the islands. Their customer service is absolutely outstanding, with a response time that's virtually instantaneous. They're located right on the island, so when you need help, they send out a technician immediately, and you can feel the commitment to getting things done fast and correctly. A special shout-out to Colton Wong for the installation at our home. Colton was professional, patient, and incredibly knowledgeable. He walked us through the system, answered all our questions, and left us with a setup that's easy to use and incredibly secure. The peace of mind knowing we've got solid surveillance in place is priceless, and Colton's expertise made the process smooth from day one. If you're on the islands and want security you can count on, Blue Shield Security is the name you should trust. Excellent service, superb equipment, and a team that truly cares about keeping you safe and connected. Highly recommended! read more

I recently had a security system installed by Brittany at Blue Sheild Security and I am extremely happy with the service I received. They were very professional and knowledgeable, and they took the time to answer all of my questions. They were also very careful to ensure that the installation was done correctly. I am especially impressed with the customer service at Blue Sheild Security. The staff is always friendly and helpful, and they are always willing to go the extra mile to help me out. I would highly recommend this company to anyone who is looking for a security system. read more

THE BEST SECURITY COMPANY IN HILO ! AMAZING customer service and communication. Colton Wong installed our security system and was fast, efficient and super knowledgeable about their equipment . Super cool local guy, felt like I was talking to one of my friends or family. He answered all my important questions I had and showed me how easy our system was to use. Their equipment is very top tier and super easy to navigate. Highly recommend Colton Wong & Blue shield security! read more

Had a really great experience Colton W. from Blue Shield Security. Super easygoing, kind, and just good people all around. His customer service was top notch made everything smooth and stress-free from start to finish. You can tell he truly cares about helping others and treats everyone with respect. Real aloha spirit. Appreciate the way he handled everything and made us feel taken care of. Mahalo for the great service! Highly recommend ! read more

GREAT CUSTOMER SERVICE! Colton was able to provide my family and me with a unit that perfectly fit our needs. He answered all of our questions with confidence and clarity, making the entire process easy and stress-free. For the price, we truly feel like we got exactly what we wanted and needed to feel protected and safe. Highly recommend Blue Shield Security...Ask for Colton Wong! read more

I have their alarms systems for my home and business. great experience from the beginning to the end and still helpful when I need anything or questions. I would absolutely recommend them to anyone looking for a system for their home or/and business. great people through and through!!! read more

We have Blue Shield security and our service has been amazing! Colton Wong has helped us install and set up our camera system and we are so happy with the product and its features! He was very knowledgeable about the products! We highly recommend him! Thank you Blue Shield! read more

Blue Sheild was quick and efficient. The friendly, down to earth communication came natural and is much appreciated. They show up and get the work done in a reasonable amount of time and the price is right. I will be using them again in the future, highly recomended. read more

High quality security system, very professional and friendly service. I definitely recommend using blue shield security whether it be for your home or business they are definitely the way to go. read more

Highly recommend blue shield security! Colton Wong is AMAZING!!! He has the best customer service and he is very knowledgeable about the system. Thank you for making my family feel safe. read more