We just finished the sale of a property in Leilani Estates. Jared Gates and his team at Big Island…read moreHomes & Land handled everything for us and all was seamless from start to finish. In addition I would like to say that simply meeting Jared was a great experience and I'm going to miss being in touch with him from time to time. If you are looking to buy or sell on the Big Island eastside we would not hesitate a second to recommend Big Island, in fact you would be doing yourself a disservice if you didn't at least talk to them when deciding who to represent you. Tons of Aloha & Mahalo to Big Island Homes and Land!

Big Island repped me in a purchase of a home on the Big Island in 2019. My experience was…read morehassle-free and I will return to them for any future real estate services I might need -- buying or selling. I cannot recommend the folks at Big Island highly enough. I worked with Suzanne Paulsen, who is a God-send. She is both a consummate professional and a trustworthy confidant. She understood exactly what I was looking for and did not waste my time showing me homes that were not right. She anticipated my needs through the whole process, and always had my best interests at heart. I was continuously impressed by how well Suzanne knows the real estate market on the Big Island and how well connected she is. I highly, highly recommend anybody thinking of buying or selling property on the Big Island to call Suzanne at Big Island. It'll be the smartest move you'll ever make. She will be in your corner 100%! Just an incredible person, filled with Aloha!

Very excited to leave the first review. Inoue has managed my tenants beautifully. Always made the…read moreextra effort to make sure my place was rented. Very accommodating to my needs as a mainland owner in absentia. I'd recommend them to manage any high value property you own on the Hilo side of the Big Island.

I received outstanding service from Kristen when searching for a rental! Kristen was so sweet &…read morehelpful. Sean, Jenny & Diane we're also so helpful in helping me secure the perfect rental! I'm truly grateful to the entire Ginoza staff! I recently sold my home of 20 years & was looking to downsize. It's been years since I've ventured into the rental market. Everyone made my experience a great one! I would definitely recommend contacting Ginoza Realty when searching for your next home! Thanks to all of you, I'll be moving into my new residence on July 20th! I'm excited!!! With much appreciation, Jolean Uilani Yamada

I am writing this review to express my deep dissatisfaction with the management practices at Ginoza…read moreRealty. My experience has been one of constant stress due to an overly rigid and uncompromising approach to property inspections. The inspection process is incredibly stressful and lacks a basic understanding of what it means to live in a home. The management team treats the property as if it must be kept in 'show-room' condition at all times, as if for an immediate sale. They are completely unsympathetic to the realities of daily life, treating temporary, harmless, and minor household messiness as grounds for threats of eviction. This creates an environment of intimidation rather than professional property management. Living in constant fear of losing your housing over petty, non-damaging issues is unacceptable. Furthermore, their handling of maintenance issues is highly problematic. When I encountered a property defect, the contractor they dispatched misdiagnosed the root cause and blamed me as the tenant. It appears to be a standard practice for management to shift the financial responsibility of home repairs onto the tenant rather than the property owner. Despite providing a clear, logical explanation as to why the issue was structural and not caused by my use of the unit, management refused to consider my side of the story and forced me to pay for the service call. I feel that this company prioritizes offloading maintenance costs onto tenants rather than fostering a fair and reasonable living experience. I would urge potential tenants to be very cautious when considering a property managed by this firm.

We've been working with Terry for over 10 years on various projects. NO ONE knows more about…read moreHawaiian real estate than this guy. We purchased / sold much through him and now he manages a couple of our vacation rentals. He is NOT a pushy, bs'ing, know-it-all. He gives you as much info as you need and is always available to help. You can't go wrong with Sunrise Properties.

From the owner: Sunrise Properties is a division of Experience Real Estate. We are a locally-run, boutique property…read moremanagement company that provides extraordinary customer service, and removes barriers, helping owners have a successful rental season.

They don't respond at all. Been asking couple questions over and over with months of no reply…read more Horrible service. Take you business somewhere else.

Always a pleasure to work with you Amy Flanders. Always received payment on time for our services.read more

I would not recommend this people for realtor-broker of any sort they lied straight in my face…read moreabout a case we were working on together as she was our property manager and she isn't reliable and I wouldn't trust this company if they were the last company on earth. Loreen Hinao funaki can't be trusted as she lied to us multiple times. To get signed documents she said she mailed out after one week didn't receive anything I had to call her and reached out to say I didn't get anything and I needed her to email me. DON'T TRUST THESE GUYS AND FIND SOMEWHERE ELSE TO GO WITH

Past landlord and the greatest ever. In my opinion I'd hire…read morethem to manage my properties. The management is professional and the employees are extremely friendly. I can strongly recommend this company.

If you're staying in Hilo, I would highly recommend this place! There are so many good things that…read moreI can go on and on about. The location is quiet and peaceful with lots of plants and trees. Each guest has a designated parking spot marked with specific colors which makes it very nice and organized. The kitchen is shared by multiple guests and the cabinets are color coordinated so stick to your color so you don't accidentally eat your neighbors pineapple! They even provide a list of things you can do (generally on Friday, Saturday, and Sunday) for their guests. You must check out Uncle Roberts night market (I think it's on Wednesday and Saturday night, but please double check). Also, shoutout to the sweetest girl Dakota for making fresh bread daily! You've inspired me to bake bread at home. I can't believe how easy it is! We cannot wait to stay here again the next time we visit the big island!

From the owner: We at Greenwillmind aim to encourage individual and societal mindfulness by offering space to…read morelike-minded travelers who value the core principles of truth, beauty, patience, kindness and love as well as have a deep respect for community and the natural environment. May you find space, rest, peace, joy & harmony at one of our vacation properties of on the Big Island of Hawai'i and spread the Aloha where ever you may go.

I hired Jordan to rent out my house while I was on Oahu pursuing graduate work…read more At first things went pretty well. Jordan's email communications were abrupt to the point of rudeness, but that would have been tolerable except for what happened next. Four months into the contract, the renter moved out; at the same time, some mold was discovered in the house. At that point, Jordan terminated the (supposedly 12-month) contract; they told me to fix the mold myself and then, when the house was clean, to contact them for another contract. Even though they had not given the requisite period of notice, I allowed them to terminate the contract since I didn't want someone managing my property who will suddenly quit on me like that. As a result, (off-island the whole time) I had to research Big Island mold inspectors--and then mold remediators--all the while calling in favors from friends to hold the house keys and meet the inspectors, insurance adjustors, remediators, etc. I had hired Jordan precisely so I would NOT have to do these things myself long-distance, and they deliberately chose not to fulfill their contract. Jordan charges a somewhat smaller fee than some other management companies, and they trumpet the fact that they do not charge you the fee if your house is not being rented. Unfortunately, what that means in practice is that if they don't have renters for your property, they will do as little as possible (because it's not making them money)--and if substantial problems arise, then they will quickly throw you under the bus. Bottom line, Jordan abandoned me when I needed their services the most. I have now found much better property managers in the Hilo area, and I thus advise everyone to stay clear of Jordan.

Call at once whatever your home needs. Kat and her well trained team can do most everything. Or…read moreon the off-chance you are calling about a home improvement project, remodel challenge or to fix something she does not, she will know great hand picked people who can and will. Great project manager - She communicates super well, does exactly what she says she will do, when she says she will do it, and if others are involved, she supervises well and checks all the work. She has a remarkable array of well-honed, high-level building skills herself though, and has loads of experience. She has managed my vacation home on the Big Island for several years now, and does a wonderful job dealing with all the exigencies of vacation rental including dealing in a friendly manner with extremely difficult renters. Two other special qualities of hers are beautiful aesthetic sense, and her reliability across the board in everything. She matches the look and feel of a place in all her furnishing and decor work and she makes wonderful additions and suggestions to enhance a home environment. I have been blessed to work with some really great reliable people there, but Kat takes the prize in the reliability, and quick response department too. Yeah, definitely, call Kat!

From the owner: We are a one-stop shop for all your Home Care needs. From Minor facelift to major renovations.read more