Poor communication with tenants and poor time management on informing tenants (or from my…read moreexperience) of when heavy construction will take place. Not sure who your property manager is for your apartment/ property, but the experience Ive had (along with the people i live with) agreed that property professionals did not seem "professional" at all. I noticed a few other reviews feel the same and so Im relieved to know I am not alone feeling this way. Unless, and to be frank, you view "professional" as being cold business and just the "deal- deal" talk. I felt like the last minute notice (email, text, especially call) is inconvenient, although I always say its okay. I do not know why as well they switch from email everyone to calling everyone (but I guess for last minute you cannot control?) If you dont speak up they favor you are better anyway. Or at least I think so no because the first few time when I did care I had no body contact me back, UNTIL I found out the managers REAL contact information. (Tricky, huh?). Still not sure till this day why they didn't respond the first couple months of being switched from our previous original building company but it's whatever I guess... Renovation on the building I live in had poor construction workers in my opinion. (mess was made without warning).... Rent was raised because of the renovation but I feel like they should have relocated everyone to a different building while having them work on the harder renovation which most of us in the building probably had to tolerate with all the hammering, power saw, cement dusting cement that got splattered ALL OVER the walls doors and windows- had to clean the door and whole place because cement dust got everywhere, no-one knocked or called to clean the door, it was hard). It is annoying as well to hear most the construction workers laughing and joking and talking story majority the time they get here before even beginning to work... But eh. Whatever? I did not feel like they treat everyone with the same PRIORITY so just beware. Although it would be nice to know WHY. Otherwise I feel like my life is a spiral of being messed with for no reason at all. I think its fair to rate 3 stars, though I was close to rating just one star (but lets put my own frustrations about the renovations and poor communication aside) because there were times I complained of people smoking near the building and animals on the premises and I guess I was helped because an email to everyone in the building was sent the next day. Whoever was smoking didn't stop smoking though, but I appreciate and respect that effort. (Another star for the small Christmas presents so far. They know how to bribe you. Haha just kidding. But seriously). I might be taking a poor jump here posting it on social media but I honestly don't not know where else I can write a review. I guarantee if anyone knew this was written about them they would probably change (which is good). But if they don't change-- uh oh (drama~). Thanks for reading my review

I live hilo terrace many places owned by Kevin. It could be…read morebetter if the back gate was opened as numerous complaints against that is claiming it a health hazard I personally agree. If comp thought more about the people who they get paid from it'll be better. I know they can be better and ma more if listened to the people for once as the complaint can and will hurt. A true realtor should listen to the people.

There are no words to express how grateful we are to have crossed paths with Gina. As first-time…read morehome buyers with two baby girls, we were very intimidated by the grand venture of shopping for and purchasing a home. We found Gina through Zillow and Yelp and hit it off right away. Her email responses were extremely prompt and when we met in person we instantly felt at ease. She is warm and comforting but also very knowledgeable and confident. She had great insight and recommendations and helped us think through features about each home that we would not have thought about. Once we found *the* home and began the process to purchase it, she made each step very clear and easy to digest. She had great referrals, she kept us updated, and made herself available to answer any questions we had, even texting us back late at night. Nearing the close, there were a couple of road blocks out of our control. But, she fought for us and went WAY out of her way to keep the deal together. In the end, we got our dream home and we could not be happier. If you have the opportunity to work with Gina, consider yourself blessed. We truly do!

Gina is a fantastic realtor. As first time home buyers, she walked us through the entire process…read morewith a lot of patience and tons of knowledge. She worked with us for over a year, numerous properties, and two negotiations, all the while giving us very sound advice and absolutely no pressure. I highly recommend her and her assistant Sophia! They are great!

Tiana went above and beyond as a relator to a first time…read morehomebuyer! She helped explain every step of the process and was quick to respond to any questions I sent. She made the whole process feel less daunting. I would recommend Tiana to anyone looking for a responsive and professional realtor!

I am planning to move to Big Island for my future happy retirement. I Have arrived in May, 2024…read morehoping to purchase an acre of land. As locals recommended , I have contacted a Big Island Brokerage in Pāhoa. Sophia was highly professional: attentive the most knowledgeable and patient. The very first property she recommended was the right one for me. And even we had a list to look at many more to choose from, after 5 days looking we came back to the one she recommended first. Good job, Sophia!

Big Island Brokers was very professional in handling the sale of my property. Sophia was my agent…read moreand with in one week of the listing being posted had a buyer. She was very helpful and had great communication, so I am completely happy with this business.

Great people at Iokua. If you are looking for no BS get to the point agents that will get the job…read moredone check them out. Misti is the best she will get you the info you need quick and direct and work to get the sale done.

They don't respond at all. Been asking couple questions over and over with months of no reply…read more Horrible service. Take you business somewhere else.

Always a pleasure to work with you Amy Flanders. Always received payment on time for our services.read more

I would not recommend this people for realtor-broker of any sort they lied straight in my face…read moreabout a case we were working on together as she was our property manager and she isn't reliable and I wouldn't trust this company if they were the last company on earth. Loreen Hinao funaki can't be trusted as she lied to us multiple times. To get signed documents she said she mailed out after one week didn't receive anything I had to call her and reached out to say I didn't get anything and I needed her to email me. DON'T TRUST THESE GUYS AND FIND SOMEWHERE ELSE TO GO WITH

Past landlord and the greatest ever. In my opinion I'd hire…read morethem to manage my properties. The management is professional and the employees are extremely friendly. I can strongly recommend this company.

Reliable, responsive, flexible, and committed to helping us find the home that met our needs! Seth…read moreand Lee continually showed up for us and did a lot of the heavy lifting behind the scenes, so we could focus on what mattered most: choosing the best possible house in a challenging market! For example, when we were already under contract for a house, they helped us find a similar house that just came on the market, but was significantly ($49K) cheaper. As first time homebuyers, we asked a lot of questions and they were always ready with an answer and a smile to help us understand the complex and rewarding journey to home ownership. We found our home in our dream location faster than we ever could have imagined. And they made the process fun! Now we have friends for life and a home of our own! Thanks Seth and Lee!

we are highly recommend Seth and Lee Jenks. We didn't realize just how much went into purchasing a…read morehome, and they made the entire process clear and manageable from start to finish. They kept us informed every step of the way and stayed calm and professional when complications came up with the seller, all while making sure we were able to move in on time! Seth and Lee also negotiated the purchase price and had the seller cover our fees, saving us thousands of dollars. On top of their expertise, they were genuinely kind and easy to work with throughout the entire process. We would absolutely use their services again and recommend them to anyone looking to buy or sell a home in Hawaii Dinh Le & Phú Nguyện