Unfortunately HPS has been lacking! Called to schedule appointment for hale, expecting them in…read morecouple of days & 8am. Unfortunately, on the day of service they didn't show up..I called at 9am hoping on the way..Nope they're response is "we thought you lived in Pahoa" Come on guys..do you not have GPS?? No phone call letting us know status. They immediately said will be there 8am next morning! Ha yeah right!! No one answered the phone after several attempts! Unsure what's happening with this business?? Better to support another business than these guys!

Came out to Ocean View the next day to pump the septic. Previous home owner never had septic pumped…read morefor almost 20 years so it really needed it. These guys did a great job and were thorough. Crew was friendly and helpful when we had questions.

called for an estimate and John got back in reasonable time but his telephone manners were very…read morepoor. He made assumptions without first asking and then asked irrelevant questions. He also failed to appreciate the fact that he needed to send someone out to get a proper handle on the problem Instead he insisted on pictures, even though the plumbing is still newish and no issue is readily visible. It had been installed slightly out of alignment, which will never be clear from pictures. Honestly don't know how he is as a plumber, but as a business person he leaves a lot to be desired.

I normally don't say anything when i have nothing nice to say, but I draw the line when I know I am…read moregetting ripped off. After not honoring their advertised 'Residential Emergency Service Plumbing', I had a leaking external pex line, they told me they couldn't get to the job done till the next day. I had to send 2 reminders the next day for them to come take a look at the active leak and the job consisted of a simple cut and adding a pex coupler. The 2 pex crips and coupler easily less than $10. As a professional plumber, the labor should have been less than 30 minutes. They quoted me, $400!!!!!! I feel they did that because they new I was on the mainland and a property landlord. I would never take advantage of people like Emery plumbing tried to take advantage of me...what a shame!!!!!

This company did a fantastic and high-quality job for asphalt at our Hawaii home. If you are…read morereading this review, you know that it is very difficult to find a reputable company on the big island. If you go with these guys, you will not be disappointed at all. Highly recommended.

I switched over to Paiea Landscape a few months ago to cut and maintain the front and back yards of…read moremy single family house in Hilo. As an off island owner, I appreciate their responsiveness and photos of the work when it was done. I never knew when the previous company would be on-site and would get invoices months later, so I didn't know if the work was actually done. So sending photos of my yard work after completion is a small gesture but something I really appreciate. Their work always looks great and my tenants have never complained.

I have a 6+ acre property that I need a lot of help with. I saw a Castro's truck at Home Depot and…read morecalled them for some info, and it was a dream come true after that. The customer service is on point! I didn't wait more than a couple hours for a call back and from there... it was consistent follow through. Duncan and his team have so far created a beautiful new driveway for me and more work is underway. He operates his business with good business ethic as well as integrity, always keeping his customers budget and interests as a priority. He is a family owned and well operated company and that is something I love to support. He goes above and beyond and does not waste your time or his. I would recommend Castros to anyone on Big Island looking for any work on their property. Duncan and his crew have been such a blessing to me. Highly recommended!

Highly recommend this company for all your yard needs. Great communication, dependable, and quality…read moreservice!!! What more are you looking for???

I didn't use their services as a contractor, however while visiting Richardson Beach Park in late…read moreJanuary 2025, I stumbled and fell against one of the sharp volcanic rock outcroppings. One of Hammah's employees doing repair work for the county noticed my accident, and the horrible mess I'd made of my arm, and immediately retrieved a first aid kit from his work truck; came over, helped me get back on my feet, patched up my arm, and helped find a urgent care clinic close by. I didn't get his name, but I think his employer needs to know what an outstanding human being they've got working for them. Thank you so very much.

Has multiple machines, years of experience and does quality, clean work at an affordable price…read more Highly recommend for clearing land, roads, digging ponds, taking down huge albezias , it's amazing how much can do with 1 machine. Worth it 100%

Keoni and Crew worked many projects for us last year, Such as renovating our Kona House completely…read moreinside (paint, flooring, windows, kitchen, bathrooms etc) and roof wash. He has many workers or sub contractors. They are quick and thats why we just hired them this year (Sept 2026) to work on our foundation repair project, due to the earthquake. Keoni works hard and the good thing he is flexible to work on small or big projects. He gets the job done in a timely manner and responses pretty quick to our requests. He is currently working on our fencing project. He is also very good in sending videos, photos to us as well! I always try to get three prices quotes but now I believe Keoni is fair and reasonable. You have to watch out for the cheaters. Plus, he proved himself and proved to do a quality job! I gave them 5 stars! Excellent Overall!

Keoni was very accommodating and efficient in communicating and flexibility. He completed the job…read morerequested in a timely manner and kept me informed at all times. Mahalo, Keoni