I hired Cathy from Nesting Space Design to stage a house I had for sale in Bremerton.
I was kind of limited on stagers to choose from, because I needed someone fairly fast, and so I give her points for fitting me into a tight schedule. However, she never came and viewed the house in person before choosing what should be staged, and the day she staged, she was pretty rude to my partner, who had met her at the house, to the point that her employee apologized to him privately, saying she can be difficult to work with.
The decor was very nice, but sparse for the cost. The previous stager I had hired charged me the same amount, but provided almost double the furnishings, so I was kind of shocked when I saw how little furniture and art she brought in for the size house we hired her to do (4br 3ba). Since the quality of the furnishings was pretty nice, I didn't try to stress about it being minimal. It still looked very nice. However, I then learned from my realtor that they showed up to do the open house a few days after staging, and found that the air mattresses were significantly deflated. Despite having already made it clear that I live over an hour drive from the home that was on the market, meaning that I wasn't personally going to be visiting the home very much while it was listed, I was basically just told how to reinflate the mattresses every few days, rather than Cathy offering to show up with replacements that don't deflate. This was an ongoing issue the entire time we were on market, resulting in Lord knows how many bad impressions of the house and how it presented when people did walk throughs. For all that I paid, I couldn't believe she didn't offer at ANY point to come replace the mattresses, or offer me a credit for the inconvenience to my realtor's team to have to deal with this deflation issue every time they showed the house.
Finally, the time came to de-stage the house, and I asked her to arrange pickup of her furnishings a few days later via email. I was told she couldn't remove the furnishings for a full week due to her being too busy. No worries, but then I was then billed for additional days of staging that SHE was unable to come and remove her items. I really didn't feel that was ethical, but I went ahead and paid for it anyway, just to not have to deal with her.
Really disappointing experience. I would have expressed these concerns to her directly, rather than post this Yelp review, but I am clear that she is not a person who operates from a place of self-accountability, so I'm certain it wouldn't have resulted in a resolution I would have been satisfied with. I would have certainly called her if I thought she cared about any of my concerns or continued business. :( read more