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    Amy Bender Webb

    Amy Bender Webb

    (13 reviews)

    I had the pleasure of working with Amy during the spring of 2016. I entered the home buying…read moreprocess knowing what I wanted, generally, in terms of environmental factors, but with no specific physical criteria in mind. I was not settled on a single family home versus a townhome, nor was I really married to any particular geographic region, architecture, style or type of neighborhood. I wanted to "see it all" which required Amy do to a bit of weeding and sorting on my dreams in order to figure out what I truly wanted and needed. Taking what little I offered her (which was not only ill defined but subject to change based up on mood, diet and a possible lack of sunlight), Amy worked diligently to get at my true drivers and, therefore what properties would be most appropriate for me. Some of this spade work required her to indulge my desire to look at some pretty far-flung properties, but Amy used this time to effectively educate me on what items would become important to my search, selection and, ultimately, my overall satisfaction. Amy took my feedback and began to deftly draw the funnel down towards properties that would be good potential fits for me. She took the time to really listen and engage with me in the process of finding what turned out to be a great home! Amy also worked tirelessly through the closing process, making sure I was well served and expertly represented right up to settlement. I love my new home and owe it all to Amy's great persistence, professionalism and dedication!

    Took my phone call & offered great suggestions even though my inquiry was outside her wheelhouse…read more Many thanks, Amy!

    PMI Commonwealth

    PMI Commonwealth

    (13 reviews)

    I just moved to Blacksburg and could not be happier with my experience with PMI. I used their…read morecompany when I was in Charlottesville and was floored with the customer service and understanding that they gave me. I truly felt liked the cared about my experience every step of the way and would highly recommend them to anyone looking to rent a property.

    I would caution landlords entrusting Mike Johnson (PMI) with your property. If you use him, you…read morewill need VERY close oversight. I regrettably used PMI to manage my home while we were away for 2 years. Our contract specified a 9% management fee. After the first few months I realized that they were actually paying themselves 10% and I had to bring this to their attention. I thought it was an honest mistake and didn't think much of it. The bookkeeping 'mistakes' continued... When a tenant moved out, and they were no longer collecting rent, they continued to pay themselves the management fee from my pocket. Again, I caught this and they corrected it. When I finally terminated my relationship with PMI they required $8G to settle their account. After checking my records this did not add up so I disputed the balance. They finally admitted that it was only $2G I owed them to settle the account. They sloppily wrote a 2 year lease with a tenant. In hindsight, this document was full of errors, some specifying a 12 month duration and some a 24 month. These errors were not discovered until the tenant left unexpectedly and we had no recourse because of the inconsistencies in the contract. The most egregious mismanagement was that despite my repeated requests, and requests from the tenant, they failed to fix the air conditioner during the summer months. The tenant was fully justified to pick up and leave, considering PMIs negligence. The air conditioner went down in March. The tenant left in July. When I entered the property myself in September the air conditioner was still inoperable and PMI was trying to re-rent the property! I terminated my relationship with them, and now they are suing me for a $2G balance on the account. I lost tens of thousands of dollars due to their mismanagement and caught ~$7G in attempted overcharges. If this is your cup of tea, by all means use Mike Johnson and PMI.

    Barry D. Willard

    Barry D. Willard

    (5 reviews)

    Absolutely the worst landlord experience in my life…read more I think he thought my housemate and I were undergrad students, but we both were working professionals. He would harass us about the most mundane things, and cite made-up laws that didn't even apply to us. He would always say things in his notes like "do we need to bring your parents into this?" when he was clearly being irrational in the first place, and I haven't had parents to for over a decade, friend, thanks for bringing it up. He would leave nasty notes about the lawn being too tall within days of having it mowed by a landscaping crew--in fact, THE overpriced landscaping crew he forced us to use since they're friends of his. He threatened to have my car towed from the driveway when the inspection sticker expired by a couple days while I was out of town. After we were a month in, he said having a girlfriend over for the night more than 4 times in a calendar year was a breach in contract and threatened to evict us if he caught us doing something like that. He revealed proudly that he often drives by multiple times a day, saying he checks up on all his properties like that. He would come over unannounced and keyed in without notice on two occasions in the middle of our lease. Our neighbors complained to us that he would come over frequently to fish for things We were doing wrong, when we were friends with all of them. These same neighbors had piles of complaints about promises this Landlord had made about trimming trees back, paying to have the leaves from his trees removed from their lawns, fixing fences, etc.. when We were the ones who regularly raked for and did odd-jobs for these same neighbors, for free. He would go out of his way to only confront only the one housemate that would let him yell at him. When he was at his most amicable, he would quote bible verses, pop TV icons and football commentators, and get them all wrong. My housemate and I both worked for the University, and we ran across people who had worked with this landlord character prior to his inheriting this apartment business from his mother, and they all had the same things to say about him: absolutely impossible to work with, dumb as nails, and completely illogical. It was not until a particularly venomous visit he made to our place about halfway into our year's lease, again in my absence, that I threatened to sic my lawyer on him--citing many of these things and more--that he left us completely alone for the rest of our time there. I absolutely suggest getting some real law advice when he starts pretending to have an arsenal of little-known laws at his disposal to inflict his warped religious views on you. He did not give us the option to renew =)

    I lived in one of Barry's properties for 5 years when I first moved to Charlottesville. Barry was…read morevery attentive when anything needed to be fixed. He was very easy to reach in case of an emergency. Barry was a great landlord. Also, I met my future husband who, at the time, was renting another one of Barry's properties next door to mine. Barry is a longtime resident of Charlottesville and has rented properties for many years. He does a great job.

    Nest Realty - realestatesvcs - Updated October 2026

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