I hate to be the 1st review and only provide 3 stars but I do want to be honest with my review so a few things:
pro's:
- customer service is great, they do run specials between M-W
- they are pretty detailed, I was more happy with my pedicure than manicure but the attention to detail was good and my toes came out great!
- the owner was sweet, telling me if there is a polish color I really like, she'd buy it so that it's there the next visit!! (I sent her a great pink one and she said she'd be purchasing!)
- overall color selection is great!
- small but it's a clean space!
- they are a new business so scheduling is fairly easy, most of the time can take walk ins and they are very flexible to the customer from what i experienced!
cons:
- my mani/pedi took nearly 4 hours, esp bc they did my toes first and that alone took nearly 1.5 hours (but the detail was great)
- I feel like they overcharged me about $10+ more than the price we negotiated for my fill + pedicure, especially considering the time and effort it took (but again I'd rather not have to sit in a salon for 3.5+ hours)
- they did start on my nails towards the end of doing my toes as they didn't have enough people when I first got there, so that's also why it took longer
- though they put in a lot of effort for my fill, my nails are different sizes (my left hand is a bit longer than my right), and my nails were a bit longer than what I wanted
- i ended up changing my design options because of how long it took so I did plain gel and it still took some time (but the effort and care they put in was exceptional)
They did tell me what days are better to come in for the artist who's able to do more designs/faster so I might be open to returning on those days, but didn't love being charged a bit extra than what I was expecting to be honest. I understand it took some time for them too, but for their sake, they do have to be a bit faster to be able to take more clientele!
All in all, I did like the color of my nails and toes came out great, but I don't have the luxury to spend that much time in a salon. However, they are a newer business so I'm happy to give grace, they just need a bit more practice and I'm sure they'd be great! read more