Neptune&#x27;s Car Wash

This is one of my favorite car washes - ever. In fact, if the darned thing wasn't so far out of the…read moreway all of the time, I'd definitely use it on a regular basis. I'm regularly near the Hy-Vee in the area, but it's another 10 minutes to drive to this location and back, so I really tend to only use this car wash if I'm driving by it. However, the car wash is pretty amazing. It's very clean and VERY modern. There's absolutely nothing about it that seems trashy or low-quality - which is pretty standard with a lot of car washes. Important for me, the car wash takes credit cards, and the pay station has always been accurate with absolutely no issues. It even has a video touch screen that includes vocal instructions about what to do. Don't worry - you can skip the instructions if you don't need them. Sometimes a lane might be closed off. It doesn't happen too often. The wash is a bit expensive - especially compared to other places. However, it's not insanely expensive, and for being one of the few modern, high-quality washes in town, I usually consider it worth it. It also doesn't have one of those "hold your tire!" spots that some washes do, and I hate those things. Just stay within the very vibrant yellow lines when driving in, and you'll be fine. It's always left my car very clean. Sometimes the drying doesn't dry like I'd like, but the cleaning itself has always been spotless and clean. It's always gotten all of the spots off of my car without any issue. The dryer has a count-down that's very visible for over a minute, so you can take your time going through the dryer if you want to try and get completely dry. There's regularly a line here unless you come through on non-busy hours. So be prepared for a bit of a wait. As long as the people themselves pay and go through promptly, though, it doesn't take that long to wait. Final thoughts: Good car wash and does exactly what it's supposed to do. Very modern and clean, and it's enjoyable to interact with. A bit expensive, so you'll have to determine if it's worth it for you.

I'm usually a kwik star car wash person but was close to happy hippo and there was no line so I…read morethought I would give it a try. I was immediately impressed with the video display on the payment kiosk as you drive up. Most car washes just have a crude display that you hit what wash you get this one had a video of a person talking to me. It helped to get me over the sticker shock of the prices. $13 for a car wash. Holy smokes. I picked the $10 option in the soft touch bay and was really happy. The wash bay was clean and my car was clean when done. It got all the soap thoroughly washed off which can be a problem at the other places I've went. I will be back.

Ultra Spray & Shine

1.3

Yep, I'm done too. Took my credit card for the drive through and then made one lap around the…read morevehicle, started the dryers and told me to exit. The vehicle looked better going in than it did going out. And then try to call the number at the site...no answer, no ability to leave a voicemail, no return call. Plenty of other quality car washes around...

Ran my card to do a quick wash with a five dollar minimum. I then pressed the button to rinse and…read moreit shut off. Then I had to add more money to rinse my car. All of the bases were very dirty with garbage all over the drains definitely not looking for a refund as I will never come back.

The Wash Bar

3.0

(3 reviews)

Did an ok job but nothing special. The back window of my suv was still dirty after the wash.read more

Absolutely love the Wash Bar! I have the unlimited wash/detail package and it is 100% worth it. The…read morestaff is incredibly friendly every single time and truly goes out of their way to make your experience great.

Speed Clean Car Wash

2.0

(23 reviews)

The carpet in the backseat area was not touched, and the drivers…read more side floor wasn't done at all well--still grass and dirt. Overall just very poorly done.

I was not happy with the cleaning job they did considering they had a bunch of guys working on my…read morecar as well. I won't go back.

Tommy's Express® Car Wash

2.0

Apparently you can't leave if your car is damaged by their wash or they will not pay for the…read moredamage. They will try to get you not to even file the claim that they then won't even send to their insurance company they just wait a few days and call you to say that the insurance company said they won't pay it. When I asked for the claim denial I was told there was no official paperwork. Well I guess the official paperwork will arrive via sheriff with a small claims suit

Well this happened to my car while going through there. I filled my claim thru them and got told…read morethey will get back to me in a couple of days. Didn't call back for 2 days so i decided to give them a call and the GM told me "i should've read the sighn" that said something about cars being over 13 years old are not reliable to them or whatever. I have never seen a sighn nor does it say it anywhere else besides the sighn. Honestly I have had a membership there and when I got the member ship and told them the car year they definitely should have let me know that. Just not good service all around.

Fresh & Clean Auto Detailing

The job they did was absolutely amazing! Every nook and cranny is cleaned. I have a small child so…read moreall the snacks were gone and it looks like a whole new car. Highly recommend and I'll be returning.

Miracle Car Wash

2.7

The outside of my car looked great but I could have gotten that and spent half the money becaUe the…read moreonly thing they cleaned on the inside were the floor mats and windows. There was dirt on the doors from the winter weather, seats weren't wiped down at all, center console wasn't touched. $33 doesn't get you what it used to. Not worth the money. Beyond the above, I realized when I got home something had been stolen from my car. If I find resolution ii will update my review, if not, they can keep the 1-star ***STAY AWAY FROM THIS PLACE***

I was gifted a coupon book of washes recently. This was my first visit here…read more I was a bit confused where to go first. You pull all the way around back and park in front of the garage door. Someone will help you and print you a ticket of the wash you want. Then you walk into the garage and go down the hallway to the office area to pay. While you pay several employees are already at work washing your vehicle. The cashier at the office was very friendly and personable. She was a delight. For as beautiful of a day as it was I'm surprised they weren't busier. I got in and out in 10 minutes. My coupons were for their highest tier wash. They do a wipe down if the interior of the car and wash the inside windows but they do not vacuum. This is not a service they provide. My car came out clean and I was satisfied. I was aware I wasn't getting a vacuum service because my coupons listed all the services it was for. The service had a value of $25. I had not issues and would recommend. I will gladly use up the rest of my coupon book. Although I don't know if I'll pay $25 in the future for the service. But I'm not a picky person for my car cleanliness.

Kwik Star

3.7

(3 reviews)

5:30 on Sunday and only one hot dog on the grill, no brats…read more None started. Condiment area gross. Stood in line for quite awhile to check out, one cashier with no personality, food cold by the time you check out.

New location with convenient services…read more This location is not accessible to semi trucks and is located in a mostly residential area but conveniently off of Greenhill Road. There are several gas pumps as well as a 1 stall automated car wash. The store is well staffed and the staff is very friendly. Inside they carry about anything you could need from snacks, drinks, beer, milk, bakery items, coffee as well as hot food like sandwiches, pizza, hotdogs and fried chicken. In their coolers they have prepackaged meals, dairy items and packaged meats. The store has been clean and well stocked since opening. The store has been busy since opening but they do a nice job of opening more registers if needed.

Club Car Wash

2.1

Lightning fast, lovely people that remember you well... have washed my car this last year more…read moretimes than all my cars in the last 50 years !

I purchased a membership online and when I went to redeem it with the verified email the attendant…read moresaid it's not in the system for 24 hours but I could buy a single wash. I contacted customer service to get my money back and they don't give refunds.

Schuerman's Auto Repair

4.5

(11 reviews)

I am a long time customer of this repair shop. My experience with them is very good. Nothing like…read morethe Don't Go There review that is in their reviews. I have not experienced anything like that . Contrary to that I have received prompt service , reliable work and helpful suggestions. As a verified customer I recommend them.

Stay away!! First off, I'm an auto mechanic in Norwalk. My girlfriend's car broke down in Cedar…read moreFalls. She had it towed to this shop. They "diagnosed" it as a blown motor. I had a very hard time believing that so we told them I was coming to pick her car up with a trailer the following weekend. They then tell us that they will be charging like $20 a day for the car to sit in their lot. Long story short, we had AAA tow it from their shop to the one I work at in Norwalk. They had told us that oil was everywhere under the hood and the motor was toast. I checked it out and found coolant everywhere, not oil. I then found that the water pump had locked up causing the timing belt to melt and shred itself which ultimately caused the motor to jump time and not run. I spent a little over $200 on a timing belt kit and fixed the car no problem instead of listening to their nonsense and putting a whole new motor in it which would have cost thousands!

Tuffy Tire & Auto Service Center

3.6

(10 reviews)

We needed to have the catalytic converter replaced on our 15-year-old Honda Accord. The local…read moredealer had advised us to find somebody else to do the work because he said Honda charges a lot for catalytic converters. We called Tuffy, talked to Todd Williamson, and got what we thought was a reasonable quote, took the car in on the following Saturday, and they were very quick with the replacement. They also caught a few other things that needed attention and we authorized them to go ahead with those. I was very impressed with their professionalism and I highly recommend them.

Cedar Falls Tuffys is the worst auto shop I have ever been to. we had our can towed there because…read moreit wouldn't start. they said it needed a new starter. we got it home and it wouldn't start. we towed it back there, they fixed some wiring to the starter and said we might need a new battery. We got it home and the next time we used it, it didn't start. we called them and they said we need to try to jump it before towing it again, as it must be a defective battery since we didn't get it from them. I said I will NOT be towing it again. We towed it somewhere else and they said it needed a new starter. sparks were flying everywhere from it. Tuffys will NOT stand by their shoddy work.

Advanced Automotive

4.0

(4 reviews)

I am always grateful for the help I get with my car at advance automotive. Just needed a new…read morebattery and advanced automotive recommended a company for towing and were able to get my car in faster than they had originally anticipated. So happy they were recommended to me.

Great shop! Wont take my vehicles anywhere else. Family owned and operated and always honest!read more

Whitley Auto Repair

4.5

(2 reviews)

My wife's car engine light came on her VW Passat. I put a code reader on it and discovered the…read moreoxygen sensor was bad. I tried calling several repair shops with little success. I decided to place a request on Yelp for someone to give us a estimate on the repairs. Thirty minutes later I received an e-mail estimate from Elijah from Whitley Automotive. The estimate was more than reasonable and we brought the car to him to repair later that week. The job was done in a timely fashion and we went ahead and asked him if he could do an oil change as well. He said give him an hour and the car was ready to be picked up. We were very pleased with the work Elijah performed and the cost. To this day we haven't had any issues with the car what so ever. Gerald J. Cedar Falls

Very friendly and courteous......................... knowledgeable and willing to work with…read moreyou..................................................

TANDEM TIRE & AUTO SVC

3.7

(3 reviews)

Walked into the lobby and waited five minutes for the employee to get off playing on his phone…read morebefore getting helped. Asked for some fluid flushes on everything but transmission. They did my transmission fluid anyway and not my brakes. Called twice during the process to try and upsell. Do not recommend.

These guys are just the best: honest, reliable, responsive. My Volvo SUV had an axel problem for…read morewhich I was quoted $1,500 at a Volvo dealer. This guys diagnosed the problem and fixed it for less than half that amount, and they had my car ready to go in less than 4 hours. Every time I need new tires, I go to Tandem. I know that I am not only getting a great deal, but that I am getting excellent service.

Neptune's Car Wash - carwash - Updated August 2026

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Happy Hippo

3.1

This is one of my favorite car washes - ever. In fact, if the darned thing wasn't so far out of the…read moreway all of the time, I'd definitely use it on a regular basis. I'm regularly near the Hy-Vee in the area, but it's another 10 minutes to drive to this location and back, so I really tend to only use this car wash if I'm driving by it. However, the car wash is pretty amazing. It's very clean and VERY modern. There's absolutely nothing about it that seems trashy or low-quality - which is pretty standard with a lot of car washes. Important for me, the car wash takes credit cards, and the pay station has always been accurate with absolutely no issues. It even has a video touch screen that includes vocal instructions about what to do. Don't worry - you can skip the instructions if you don't need them. Sometimes a lane might be closed off. It doesn't happen too often. The wash is a bit expensive - especially compared to other places. However, it's not insanely expensive, and for being one of the few modern, high-quality washes in town, I usually consider it worth it. It also doesn't have one of those "hold your tire!" spots that some washes do, and I hate those things. Just stay within the very vibrant yellow lines when driving in, and you'll be fine. It's always left my car very clean. Sometimes the drying doesn't dry like I'd like, but the cleaning itself has always been spotless and clean. It's always gotten all of the spots off of my car without any issue. The dryer has a count-down that's very visible for over a minute, so you can take your time going through the dryer if you want to try and get completely dry. There's regularly a line here unless you come through on non-busy hours. So be prepared for a bit of a wait. As long as the people themselves pay and go through promptly, though, it doesn't take that long to wait. Final thoughts: Good car wash and does exactly what it's supposed to do. Very modern and clean, and it's enjoyable to interact with. A bit expensive, so you'll have to determine if it's worth it for you.

I'm usually a kwik star car wash person but was close to happy hippo and there was no line so I…read morethought I would give it a try. I was immediately impressed with the video display on the payment kiosk as you drive up. Most car washes just have a crude display that you hit what wash you get this one had a video of a person talking to me. It helped to get me over the sticker shock of the prices. $13 for a car wash. Holy smokes. I picked the $10 option in the soft touch bay and was really happy. The wash bay was clean and my car was clean when done. It got all the soap thoroughly washed off which can be a problem at the other places I've went. I will be back.

Fresh & Clean Auto Detailing

The job they did was absolutely amazing! Every nook and cranny is cleaned. I have a small child so…read moreall the snacks were gone and it looks like a whole new car. Highly recommend and I'll be returning.

Proshine Truckwash

Great service and fast service. And great prices. The best cleaners from dirty to brand new. To…read moreinside it out and And the best engine cleaning ever. Look Brand New when all done.

A&M Detail

(2 reviews)

I'm from out of town but was looking to get my truck cleaned up. They had great prices and they…read morewere super fast and friendly. my truck looks like it's brand new it's unbelievable. It was pretty filthy !

Excellent detailing and service. They really go beyond. Much appreciated. They provide pick up…read moreand drop off for no charge.

Cedar Valley Auto Glass

Had two windshield replacements from them. Great price, fast and efficient work, and great after…read morecare instructions. Super nice lady who took care of us.

Had a front windshield cracked that needed to be replaced. The big "S" company that advertises…read morenightly on national TV wanted twice as much as I was quoted by Cedar Valley Auto Glass. Twice as much. So, I gave then my business and they were outstanding. Truly. Prompt, professional and true value pricing. The price quote I got was firm and they use the same windshield glass as the dealers use... Hopefully I won't need to use them again - but I would in a heartbeat. Their customer service and their installation were both top notch. Most highly recommended!

Boubin Automotive Service-Waterloo

4.8

(5 reviews)

I can't thank Shawn Streittmatter at Boubin (www.boubin.com) enough for his exceptional service and…read morededication. Over the holidays, my Jeep Wrangler's heater core went bad, leaving me in a tough spot. Shawn went above and beyond--offering not only to fix my Jeep but to meet me halfway between Texas and Iowa to ensure I could get home safely. His commitment to customer care and genuine concern for my situation is something you don't come across often. If you're looking for a team that truly cares, Boubin and Shawn are the ones to trust. Highly recommend!

This is the best store of its kind in waterloo. Shaun is a great guy. He explains things until you…read moreunderstand everything your getting done. If Rocky is still there I give him big props too. I don't know anyone else there but I can say I have never had a problem with my stuff after it was fixed. Yes the is some people a little cheaper but, you get what you pay for. And it don't amount to much more with a store of the same calabor. I swear to God I am a real long term customer. 35+ years going there. And I only go there no more than 1 time a year. But they treat me like im a high dollar customer. So I'm going to say to Shaun. "Bro you run a great shop". O and also the service is 2nd to none.

Independence Auto Detailing

Excellent service. My vehicle looked great. Prices are very reasonable. I will definitely be a…read morerepeat customer.

Cy & Charley's

4.3

A couple thing has set my mind with this company. One I purchased 4 brand new tires for our car…read morehauler and less than 2 years later 2 of the tires ended up being bad on the same side of the trailer. Couldn't get them replaced because they sold us tires that were close to being expired with the specs on the tires. Second of all I have been a customer for several years. I've noticed every time I get new tires weather for mine or someone's else's vehicle They don't seal very well. Always leaking around the rim and tires, got charged every time I took the tire in to be repaired. My theory was right; I bought new tires elsewhere for my daughter van and for my granddaughter and just have not had any issue like from this place. They maybe fast at changing tires but you'll pay more in the long run.

Ron and the crew at Cy & Charley's are always willing to go out of their way for the customer. Top…read morenotch business with top notch management and employees. Keep up the GREAT work!!!

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