This is a very well main car wash. I have yet to have been here when something hasn't worked right…read more(and living in town for over 40 years, I've been hereva lot). Always a great place, and you can see the owner making his rounds there sometimes. Owner is also very nice. Too bad my van with ladder rack doesn't fit....dang near any car wash I town that it does fit, the equipment is always down. Do yourself a favor and use a car wash that's well maintained.

I have been to many car washes over the years in multiple cities and recently have tried at least a…read morefew of the offerings here in town. I prefer a touch-free wash and seek it out where it's available, and I prefer the flexibility of 24 hour open wash. Happy hippo has both, so tonight I tried their touch-free wash in bay 3 and I found it to be top-tier for the its car wash niche (ala carte automatic unmanned). The welcome video at the payment screen is unique, thorough and pleasant. Using the automatic wash will cost between $8 and $13 depending on the features that you pick. I think this makes it a few dollars cheaper than the monthly club washes. The wash experience was good. I picked the $13 wash and found it to be well done. In touch-free car washes, the pre-soak is especially critical. It needs to be applied slowly and given some time to soak in. Happy hippo did this right. The water pressure was excellent. There were multiple passes with each of the parts of the wash. There was a board that lit up to show which stage of the wash you were in, and it worked for all but one of the stages. A well functioning dryer is nice and summer and very desirable in winter. I found the dryer here is excellent- the best I've seen in this town. It has proper directed airflow and gives you plenty of time to ensure that your car is dried as well as it could be. There is a countdown timer as you drive out out of the bay, which is obscured at first, but trust me, there's PLENTY of time, so be sure to take advantage and creep forward slowly. I didn't use the vacuums or any of the other services on site, but my overall impressions of the site were positive. It was well lit and generally seemed to be in good upkeep. I don't know whether they have any sort of monthly membership program or pre-pay multi wash discount. Either way, I plan to be back more often after a positive experience tonight. A better online presence would really be nice and would do much to move my overall rating towards five stars.

Decided to try this car wash again after not using it for many years due to my vehicle not getting…read morea good clean wash. Thought maybe they had made adjustments but this time my car still wasn't cleaned well after a $10 wash. Won't be coming back anytime soon.

Lightning fast, lovely people that remember you well... have washed my car this last year more…read moretimes than all my cars in the last 50 years !

I purchased a membership online and when I went to redeem it with the verified email the attendant…read moresaid it's not in the system for 24 hours but I could buy a single wash. I contacted customer service to get my money back and they don't give refunds.

Overall ... it's a 4. Today, it's a 2. It all depends how long the line is - so go when the line…read moreis short, you'll get what you're paying for. Today, I have to vacuum the seats and floors (which is included in the mid level package.) Other days, I've had to wash the windows because they use wet rags to finish when a dryer rag should be used. Some days, they wipe the door jams, some days they don't. The workers are either pushed to get 'em through in a hurry, or they are poorly trained / supervised. I used to work in a car wash - I know the pressures (false or implied). At the end of the day, paying $16 for a full service wash should yield full service results with no extra work regardless of the length of Line. Or, to summarize another way, if you're going to kick 'em out fast, the $16 full service package should cost $10 for that period of the day. I've had plenty of full service / full result washes here, but it's usually when the line is short and I'm the only car in the drying bay. Just wish the service was a little more consistent for $16 - $18.

The carpet in the backseat area was not touched, and the drivers…read more side floor wasn't done at all well--still grass and dirt. Overall just very poorly done.

Brand new very modern car soft touch belt driven wash system that also includes free vacuuming as…read morepart of one of the purchase options.Came out awesome will definitely be back again. Lastely has an app you can use to pay if you want to skip the cashier line

Apparently you can't leave if your car is damaged by their wash or they will not pay for the…read moredamage. They will try to get you not to even file the claim that they then won't even send to their insurance company they just wait a few days and call you to say that the insurance company said they won't pay it. When I asked for the claim denial I was told there was no official paperwork. Well I guess the official paperwork will arrive via sheriff with a small claims suit

I was gifted a coupon book of washes recently. This was my first visit here…read more I was a bit confused where to go first. You pull all the way around back and park in front of the garage door. Someone will help you and print you a ticket of the wash you want. Then you walk into the garage and go down the hallway to the office area to pay. While you pay several employees are already at work washing your vehicle. The cashier at the office was very friendly and personable. She was a delight. For as beautiful of a day as it was I'm surprised they weren't busier. I got in and out in 10 minutes. My coupons were for their highest tier wash. They do a wipe down if the interior of the car and wash the inside windows but they do not vacuum. This is not a service they provide. My car came out clean and I was satisfied. I was aware I wasn't getting a vacuum service because my coupons listed all the services it was for. The service had a value of $25. I had not issues and would recommend. I will gladly use up the rest of my coupon book. Although I don't know if I'll pay $25 in the future for the service. But I'm not a picky person for my car cleanliness.

The outside of my car looked great but I could have gotten that and spent half the money becaUe the…read moreonly thing they cleaned on the inside were the floor mats and windows. There was dirt on the doors from the winter weather, seats weren't wiped down at all, center console wasn't touched. $33 doesn't get you what it used to. Not worth the money. Beyond the above, I realized when I got home something had been stolen from my car. If I find resolution ii will update my review, if not, they can keep the 1-star ***STAY AWAY FROM THIS PLACE***

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

Went in for a quick wash, the place was open & operational, employees standing around, cars waiting…read morebut nothing was going on. Someone dressed in a white shirt, presumably the manager, was just chatting with a couple of customers assuming everyone had all day. After about 10 minutes I left - it was ametuer hour at this place. Waterfalls car wash was here before and they knew how to move cars through.

Fix your shit! First off it's crazy I fell for the $14.00 drive through deluxe. It stopped half way…read morethrough with my hood getting one pass of your wax and no dryer! Wtf!! It's happened multiple times! It's called maintenance.

This is the latest gas station that's open in the area. I'm surprised that it's taken so long to…read moreget a gas station onto San Marten near the mall. There's a Kum & Go that's pretty creepy all the way up the street, but aside from that, you have to get off of San Marten to get any gas. As I'm someone who comes to the mall pretty often, I was glad to see this new gas station pop up. This gas station is also equipped with a car wash station. It's a very new building with a ton of gas pumps to match. However, despite just opening less than a month ago, three of the gas pumps were out of order. I had to actually wait in a line to get gas during the middle of a day on Thursday - which is something that has never happened to me. On the bright side, I guess it means that Waterloo really could have used this gas station. For those that don't want to worry about turning directly into, or out of, the gas station onto busy San Marten, Kwik-Star's parking lot directly connects to the Super Target parking lot, so you'll be able to get out in an indirect way that goes directly to a stoplight for an easier time getting back onto San Marten. Overall, it's definitely an awesome place for a gas station, and it's clear that it's new and clean. I was surprised to find that things were out of order already, and I was surprised to see quite so many people. Maybe people wouldn't have been waiting in line if all of the pumps were up - who knows? Either way, I'll be back.

This is normally a good gas station, but during bad weather like today they fell short both on…read morestocking inventory and on manners. Went to get bread and seen they were out of white bread and while stating to my company that we should try another store, was rudely addressed by an employee who stated "Dont come back!" I was appalled by this remark and therefore i will not be going here during bad weather.