This is a very well main car wash. I have yet to have been here when something hasn't worked right…read more(and living in town for over 40 years, I've been hereva lot). Always a great place, and you can see the owner making his rounds there sometimes. Owner is also very nice. Too bad my van with ladder rack doesn't fit....dang near any car wash I town that it does fit, the equipment is always down. Do yourself a favor and use a car wash that's well maintained.

Decided to try this car wash again after not using it for many years due to my vehicle not getting…read morea good clean wash. Thought maybe they had made adjustments but this time my car still wasn't cleaned well after a $10 wash. Won't be coming back anytime soon.

This is one of my favorite car washes - ever. In fact, if the darned thing wasn't so far out of the…read moreway all of the time, I'd definitely use it on a regular basis. I'm regularly near the Hy-Vee in the area, but it's another 10 minutes to drive to this location and back, so I really tend to only use this car wash if I'm driving by it. However, the car wash is pretty amazing. It's very clean and VERY modern. There's absolutely nothing about it that seems trashy or low-quality - which is pretty standard with a lot of car washes. Important for me, the car wash takes credit cards, and the pay station has always been accurate with absolutely no issues. It even has a video touch screen that includes vocal instructions about what to do. Don't worry - you can skip the instructions if you don't need them. Sometimes a lane might be closed off. It doesn't happen too often. The wash is a bit expensive - especially compared to other places. However, it's not insanely expensive, and for being one of the few modern, high-quality washes in town, I usually consider it worth it. It also doesn't have one of those "hold your tire!" spots that some washes do, and I hate those things. Just stay within the very vibrant yellow lines when driving in, and you'll be fine. It's always left my car very clean. Sometimes the drying doesn't dry like I'd like, but the cleaning itself has always been spotless and clean. It's always gotten all of the spots off of my car without any issue. The dryer has a count-down that's very visible for over a minute, so you can take your time going through the dryer if you want to try and get completely dry. There's regularly a line here unless you come through on non-busy hours. So be prepared for a bit of a wait. As long as the people themselves pay and go through promptly, though, it doesn't take that long to wait. Final thoughts: Good car wash and does exactly what it's supposed to do. Very modern and clean, and it's enjoyable to interact with. A bit expensive, so you'll have to determine if it's worth it for you.

Lightning fast, lovely people that remember you well... have washed my car this last year more…read moretimes than all my cars in the last 50 years !

I purchased a membership online and when I went to redeem it with the verified email the attendant…read moresaid it's not in the system for 24 hours but I could buy a single wash. I contacted customer service to get my money back and they don't give refunds.

The carpet in the backseat area was not touched, and the drivers…read more side floor wasn't done at all well--still grass and dirt. Overall just very poorly done.

I was not happy with the cleaning job they did considering they had a bunch of guys working on my…read morecar as well. I won't go back.

Apparently you can't leave if your car is damaged by their wash or they will not pay for the…read moredamage. They will try to get you not to even file the claim that they then won't even send to their insurance company they just wait a few days and call you to say that the insurance company said they won't pay it. When I asked for the claim denial I was told there was no official paperwork. Well I guess the official paperwork will arrive via sheriff with a small claims suit

Well this happened to my car while going through there. I filled my claim thru them and got told…read morethey will get back to me in a couple of days. Didn't call back for 2 days so i decided to give them a call and the GM told me "i should've read the sighn" that said something about cars being over 13 years old are not reliable to them or whatever. I have never seen a sighn nor does it say it anywhere else besides the sighn. Honestly I have had a membership there and when I got the member ship and told them the car year they definitely should have let me know that. Just not good service all around.

The outside of my car looked great but I could have gotten that and spent half the money becaUe the…read moreonly thing they cleaned on the inside were the floor mats and windows. There was dirt on the doors from the winter weather, seats weren't wiped down at all, center console wasn't touched. $33 doesn't get you what it used to. Not worth the money. Beyond the above, I realized when I got home something had been stolen from my car. If I find resolution ii will update my review, if not, they can keep the 1-star ***STAY AWAY FROM THIS PLACE***

I was gifted a coupon book of washes recently. This was my first visit here…read more I was a bit confused where to go first. You pull all the way around back and park in front of the garage door. Someone will help you and print you a ticket of the wash you want. Then you walk into the garage and go down the hallway to the office area to pay. While you pay several employees are already at work washing your vehicle. The cashier at the office was very friendly and personable. She was a delight. For as beautiful of a day as it was I'm surprised they weren't busier. I got in and out in 10 minutes. My coupons were for their highest tier wash. They do a wipe down if the interior of the car and wash the inside windows but they do not vacuum. This is not a service they provide. My car came out clean and I was satisfied. I was aware I wasn't getting a vacuum service because my coupons listed all the services it was for. The service had a value of $25. I had not issues and would recommend. I will gladly use up the rest of my coupon book. Although I don't know if I'll pay $25 in the future for the service. But I'm not a picky person for my car cleanliness.

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

Fix your shit! First off it's crazy I fell for the $14.00 drive through deluxe. It stopped half way…read morethrough with my hood getting one pass of your wax and no dryer! Wtf!! It's happened multiple times! It's called maintenance.

I'm new to the Waterloo area, so I don't know if this type of car wash and prices are just…read morestandard. But it was $6 for the machine to hose off your car with NO dryer, $8 for a wash with dryer, $10 for a little more upgraded wash and $12 for the premium automated wash. $1 extra (quarters only) for vacuum. I did the $6 wash and was wondering why I spent $6 to hose off my car. I'm a bit disappointed since in my last town I got a $5 wash with dryer and free vacuums.

This is the latest gas station that's open in the area. I'm surprised that it's taken so long to…read moreget a gas station onto San Marten near the mall. There's a Kum & Go that's pretty creepy all the way up the street, but aside from that, you have to get off of San Marten to get any gas. As I'm someone who comes to the mall pretty often, I was glad to see this new gas station pop up. This gas station is also equipped with a car wash station. It's a very new building with a ton of gas pumps to match. However, despite just opening less than a month ago, three of the gas pumps were out of order. I had to actually wait in a line to get gas during the middle of a day on Thursday - which is something that has never happened to me. On the bright side, I guess it means that Waterloo really could have used this gas station. For those that don't want to worry about turning directly into, or out of, the gas station onto busy San Marten, Kwik-Star's parking lot directly connects to the Super Target parking lot, so you'll be able to get out in an indirect way that goes directly to a stoplight for an easier time getting back onto San Marten. Overall, it's definitely an awesome place for a gas station, and it's clear that it's new and clean. I was surprised to find that things were out of order already, and I was surprised to see quite so many people. Maybe people wouldn't have been waiting in line if all of the pumps were up - who knows? Either way, I'll be back.

This is normally a good gas station, but during bad weather like today they fell short both on…read morestocking inventory and on manners. Went to get bread and seen they were out of white bread and while stating to my company that we should try another store, was rudely addressed by an employee who stated "Dont come back!" I was appalled by this remark and therefore i will not be going here during bad weather.