NEO Custom Closets

I had a great experience with this business. Connor was super responsive, and had offered potential…read moreoptions to fit my program. He even asked the manufacturer if they were able to be a little customization as the cabinets I needed weren't standard depth and I like a cabinet door in a color they didn't offer. The pricing was really good, and I would recommend for anyone replacing their cabinets or installing new ones. The only reason I chose a different company, is because my space really needed a custom job. I plan on moving in a couple of years and suspect we will be replacing the cabinets. Connor will be my first call!

From the owner: My goal is to raise the value of a customer's home or business with quality cabinetry. My target…read morecustomers are handy individuals that are renovating their kitchen, break room or bathroom themselves. I am a direct and low cost option for RTA (Ready To Assemble) or Pre-built cabinets. I provide design, installation & product offering expertise.

Kitchen Cabinet Outlet

3.7

(46 reviews)

•$$

Iris was excellent as our designer for our new kitchen cabinets, countertops, and sink…read more They have been in over a year now and I love them all. My issues were with the contractor that was suggested. After a year several of the cabinets loosened up. I had another contractor check it out and he discovered the cabinets had short less than 1/2" screws holding the lazy susan and other cabinets which broke away and also many of the other cabinets loosened. I did not call Iris due to the fact it was installed improperly and that was my choice for contractors not her fault. So just make sure you watch who you hire to install. They leave that to the customer. This was all new to me,Learned alot

Love my kitchen. had an issue with some. extra pieces , but they took care of and provided me…read morewith the extra's at no charge. highly recommend.

Closet Factory

4.4

I have been dreaming of a wall closet system in our bedroom for years. Custom cabinetry was far…read moretoo expensive. We decided to have a go with a closet system through our membership with Costco. Cindy is our designer. She helped me tweek the plans I already had for our space. The finished product is beautiful. We are completely satisfied with the entire process, start to finish. The install was completed in one day. I'm sorry I can't remember installer's name, but he was very professional and did an excellent job. There is a blemish on one of the drawers that is reordered and will be replaced as soon as it comes in. I am getting so many compliments! I LOVE my new closet! Thank you Cindy for staying on top of the process.

I have been planning for two years to have a wall bed and coffee bar installed. I have had quotes…read morefrom all the major hardware stores (Home Depot, Lowes, and Menard's) as well as have received quotes from some Discount Warehouse Stores. All the aforementioned stores provided reasonable quotes; however, when it came to designing for our needs they were only capable of providing cookie cutter results. Cindy from Closet Factory came to our home and designed the coffee bar to our needs and space. Joe the installer was on time and professional and his attention to detail was superb. The price difference from the the "Stores" to Closet Factory was not that big of a difference. By choosing Closet factory we got custom made pieces for a great price!!! I HIGHLY RECOMMENDED CLOSET FACTORY!

Cabinets To Go

2.0

(18 reviews)

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Quite disappointed with this experience. The promised delivery date was not honored, and I was not…read morenotified of the delay until after I had to follow up myself. Had I known the item would not be available as promised, I would have taken my business elsewhere. Businesses should be transparent with customers and communicate delays proactively. Unfortunately, this experience did not meet even basic expectations for customer service.

please do not by cab from here. I have spent a lot of money on these cabinets and have gotten no…read morehelp when they are different colors and do not match. this has delayed my kitchen project by 2 months thus far and I'm no closer to a solution. they have now told me its how they are suppose to be and to deal with it. not once have they actually come out to see the issue or how horrible it looks! save yourself the misery go elsewhere

Bear Cabinetry

2.8

(8 reviews)

As a contractor my reputation is most important to us because all of our business comes from…read morereferrals. A fellow tradesman introduced us To Bear Cabinets. After 2 successful installations, working on number 3 & 4, Great people, office staff, salesmen & installation team. Thanks

I would recommend NOT renovating a kitchen during COVID 19. I gutted my kitchen myself and started…read morefrom scratch. After shopping around. I decided to go with Bear Cabinetry. The kitchen designer came to my house measured and give life to my vision with a 3D rendering design software. The company ran into shipping delays due to COVID. The cabinets were eventually delivered to my house, and they installed. However, there was an unforeseen issue with the corner sink design. I needed more space in that area. I called the designer. The owner came out to my house, redesigned that area and replaced the sink base cabinet to allow for more space at no charge. Then it was found that the cabinets were not leveled. The owner had no problem with sending his team back out to correct this problem. I would rehire Bear Cabinetry for future projects. Side note: my location is incorrect. I live in Cleveland, Ohio.

Cleveland Cabinets

1.7

(9 reviews)

paid cash for every cabinet i bought, 3 months Iam still waiting for the right cabinets to apereread more

Dave, the showroom manager, will promise 4 weeks to completion... and my experience has been no…read morewhere close! I paid my first deposit for my cabinets in May 2019. It took almost six weeks for the cabinets to be installed. Measuring for the counter tops was delayed. They apparently had an issue with getting the counter top material delivered and here i am, three months later and my counter tops aren't even scheduled to be installed. What's worse, they made a big deal of getting paid well in advance and have under delivered. Dave, Matt and Geoff are all terrible at communicating when to expect work to be done or when things will be delayed. I have had a good experience with communicating with the designer, Lauren, who has helped me several times in the process... so, she's been the one saving grace. Thank you Lauren. In general, steer clear of Cleveland Cabinets!

Freedom Cabinets

I recently renovated my kitchen and I had nothing but a great experience with Freedom Design. The…read moredesigner/salesman that I worked with was Tom and he was fantastic. He replicated a design that I was interested in and priced everything out. While the price and product were fantastic I went with another supplier due to a color preference. I did end up, however purchasing my quartz countertop through Tom. The countertop was absolutely stunning and I could not be happier. I highly recommend Tom and his design abilities along with their product and customer service.

From the owner: We specialize in creating stylish kitchen and bath designs using our quality product offering to…read morefit our customers lifestyle and budget. We carry multiple quality cabinet lines from in stock cabinets to semi custom lines to frame-less and inset options.

Landlord

(14 reviews)

I haven't had their service yet, but I got a reply quickly and he came out to look at our yard…read more Took photos and mapped out what he could for us. Pricing seemed fair. Sent me photos of ideas too.

Great experience working with Vitaliy and his team. They helped to re-grade large portions of the…read morelawn and re-seed, removed a small water feature, and generally helped clean up lots of areas where weeds had overtaken the lawn. Excellent communication, fair pricing, and solid work. Highly recommend!

Amen Divine Cleaning Services

4.8

(8 reviews)

Prompt response on yelp after I reached out at 10pm the day before thanksgiving. At my child's…read morestudent apartment in town and bunch of teenagers trying their best to domesticate but need someone like Amen Divine cleaning to help their space sparkle . I am extremely pleased with Tiffany who took her time cleaning the bathrooms, through professional!!I will certainly use their services again. Highly recommend!!

Tiffany is not a good listener. I specifically asked her to vacuum ONLY in one room and she did not…read morefollow my request. During cleaning/dusting she did not put back items anywhere close to where they were and I had to spend a half hour after she left just to find where she placed stuff. She also missed some easy-to-see areas that needed her attention. In addition, she just didn't seem all that friendly. She won't be coming back here.

River Hardwood Floors

(4 reviews)

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

Laura of Pembroke

I recently visited Laura of Pembroke and was smitten! Laura of Pembroke is a locally owned home…read moredecor, accessories and women's fashion store. When you walk in, you're immediately dazzled by the beautiful decor, luxurious vibes and inviting atmosphere. You want to see everything. Whereas you might expect a luxury boutique to carry mostly tiny sizes, I was pleasantly surprised at their range of sizes, styles and prices. Not everything was super expensive, though there were very expensive pieces. Every corner is impeccably curated and filled with beautiful, thoughtful items. Laura of Pembroke is newly on my list of places to visit when I need a gift or want to buy something for myself (you know, for when you get in that mood of just wanting to buy something for yourself). I love that they are in Pinecrest and nestled near other wonderful spots. I bought a beautiful, glitzy necklace from the sale section that I cannot wait to wear. I'll be back!

From the owner: Laura of Pembroke is a wonderfully diverse, family-owned, retail boutique with a strong European…read moreinfluence. Laura of Pembroke offers stylish Ohio women's clothing, gift & home furnishings with locations in Canton and Cleveland, Ohio.

Exact Prowash

(6 reviews)

Amazing ...... I recommend this company highly…read more They called and were able to come out a day early because it was also scheduled to rain on the day we had previously scheduled.... They were able to it better than my expectations

They did an excellent job! I will definitely use them again to do my windows this fall!read more

K&L Carpet and Upholstery Cleaning

4.8

(44 reviews)

Kevin was very helpful and all the carpets and rugs are clean . He was available the day after I…read morecalled .

We selected K&L for carpet cleaning based solely on the Yelp Reviews. Kevin was very responsive…read morebefore our appointment and showed up on time with a courtesy text message a few moments before arriving. His work was efficient and thorough and our rugs look like new again. He even demonstrated how he could clean the grout in our kitchen floors on a return visit. Kevin was polite and respectful, wore a professional uniform, and a mask while working in our home. Highly recommended!!!

Menyhart Plumbing & Heating Supply

4.6

(21 reviews)

They are knowledgeable and carry about everything that you will need. They carry higher quality…read moregoods compared to Home Depot or Lowe's.

Good ole Menyhart.Still here and still taking care of real problems. So lucky to have this place…read moredown the road from my house. Just had to bust into the wall of a 120 year old house to get at original plumbing. Took some pictures and made a plan and they seen something and advised me otherwise and saved me many hours of work . and a bunch of money too. When I want quality parts and don't want to do a job again because the parts rotted out this is where I go. Thanks

NEO Custom Closets - interiordesign - Updated August 2026

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4.0

One of the worst experiences I have ever gone through…read more Our sales presentation was misleading. We did not receive what we thought we were given. Our project was delayed almost 3 months because of the poor quality of cabinets. They delivered us damaged cabinets that took 3 weeks to be remade and shipped back. We waited and waited, only to discover that our replacent cabinets were broken once again. Another 3 weeks delaying our project. Owner Tom ignored us during this process. Sent him email after email of the pictures of our broken cabinets. No reaponse until he realized that this would continue to manifest above the circus they already pit us through. We wanted a refund for the additional out of pocket expenses they caused us. Tom would not respond until I had to go to the post office and send a certified letter and file a complaint with the BBB. Worst attention to detail I have ever seen. One of the deliveries actually occured when I wasnt even home. And Tom simply apologize that he forgot to check his email. Could go on and on. Please dont make the mistake we made. Go to a place that understands how to treat a customer.

Terrific attention to detail on our master bathroom remodel. Used them again a few years later to…read moreremodel the rest of the bathrooms in our house. Wonderful work and finished product.

Hansen Restoration & Remodeling

3.2

(9 reviews)

What began as a straightforward replacement project--one that reasonably should have cost in the…read morerange of $15,000--has turned into an extremely disappointing and costly experience. Not only did the project escalate to just under $23,000 with the original contractor, but due to ongoing issues and incomplete or unsatisfactory work, we were forced to hire additional contractors, bringing the total cost to $30,000 plus. Throughout the process, there was a clear lack of transparency in pricing, poor project management, and a failure to set realistic expectations. Costs continued to rise without adequate explanation or justification, leaving us feeling misled and frustrated. Even more concerning was the quality and completeness of the work, which ultimately did not meet acceptable standards and required further intervention at our own expense. The one leading the project had no business in doing so. She was consistently rude, unprofessional, and showed a clear lack of understanding of what she was doing. After numerous conversations and items missed during the quote and/or left out and then overcharges for her mistake, instead of providing guidance or solutions, interactions were frustrating and unproductive, which only made an already bad situation worse. There was no competence or accountability, just further confusion and poor communication. A project of this scale should be handled with professionalism, clear communication, and accountability. Unfortunately, this experience fell far short on all fronts. What should have been a manageable replacement project turned into a prolonged, stressful, and unnecessarily expensive ordeal and anyone who has viewed our replacement their jaws have dropped. It's embarrassing to say the least. I will leave you with this, the owner Jim, who was wonderful and who we spoke to (finally towards the end) offered to tear it down and replace after all was said and done, but unfortunately, he was getting ready to retire and he had nothing to do with the initial scope and project and were afraid it might be even worse so we chose to go with another contractor. For him to say that - - you know it's bad... I would like to start all over and never use them but obviously that is not an option at this point. I would strongly urge others to please proceed with caution and ensure all details are in writing, timelines, and costs are explicitly outlined and adhered to before committing.

Bad project management, took multiple visits after project was "complete" for them to fix issues…read morethat should been fixed. Project also went over original quote due to items they didn't check before starting.

Nitelights of Cleveland

4.3

(9 reviews)

Hard workers in the hottest days of summer! Our yard looks…read morebeautiful at night snd the pathways are nicely lit

Great customer service. If I call, they are very responsive. There are options available for…read moreservice. If the power goes out, I am able to reset the timing of the lights with some assistance. If I need them to come out, there are very good at coming with in a day or two to fix the system. I have met several of their installers and they are exceptionally great to work with. They have my recommendation. Dave in Lymdhurst

Clearview Glass

3.4

We reconfigured our bathroom and needed a new shower door. We went to Clearview Glass and our…read moreexperience could not have been better. We had company coming and Clearview really jumped to make our deadline. They measured the next day and within a week had the door completed. We were very impressed. Very nice company.

Great experience working with the folks at Clearview Glass. Quick turnaround and 50% less than…read moreanother local glass company.

Klotzbach Custom Builders & Remodelers

3.8

The work done involved a weight bearing wall and required an experienced contractor. The Klotzbach…read moreteam are exerienced, professional, honest and patient. Their work is impeccable I am very pleased with the end result. The cost of the work was $25K and well worth it. I wish I could post before and after pictures.

Job well done. I am…read morea repeat customer and am very happy with the quality of work and the professionalism exhibited.

Paul Davis Restoration

3.0

(3 reviews)

I had a concerning structural issue they identified and mitigated to my satisfaction. Their…read moreprofessionalism and quick response gave me peace of mind.

Edit: just saw the notification to call Drew. Will call Drew on Monday and update review…read moreaccordingly.

Sterling Inspections

By far THE best inspection company I have ever used. I tried another company and was so…read moredissatisfied I went 3 years back in my emails to see who I used on my house I just sold. Because they will literally explain everything to you including things that will need attention down the line. Don and Kevin really go above and beyond for their clients. I will forever recommend them to everybody I know. It's a good feeling going into purchasing a house and knowing exactly what your walking into and buying! Again thank you so much gentleman!!

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Redwood Avon Lake

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(3 reviews)

The work order was completed quickly, and very knowledgeable. A great place to…read morelive.!!!!!!!!!!!!!!!!!!!!!!!!!

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