I had used this company for a larger job earlier and was very happy with their service. When it…read morecame time to update a bedroom, I contacted them again since it had gone well previously. I worked with Darrell both times. He was prompt and efficient. The installer had been to my house as well. It is nice to work with the same people. Again, the job was completed in a single day and the work excellent.

They did an outstanding job!!! Darrell, Dave, and the entire crew were incredibly professional,…read morerespectful, caring, and knowledgeable. Their craftsmanship was fantastic and their work impeccable. I really appreciated that they left everything clean as well. I highly recommend them!!

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Rob and the crew at Big Bear were great to work with right from the start. The final quote looked…read moreexactly like the estimate that we got during Rob's first visit, and the work was done in a clean, professional manner all the way through our project. Once the work was done we had a couple of touch-ups that we needed, and a couple of things we wanted to have added that we didn't discuss initially. All of that follow-up work was completed within a week of asking and our new addition looks great. Everyone we dealt with at Big Bear was great to work with and we have already contacted them for additional work on our house. I would definitely recommend Big Bear Remodeling to anyone looking to get work done on their house.

To start, I never made it further than phone and email conversations with the office manager so…read moretheir work may be wonderful, but I will never know. This is a review of their business practices not necessarily their work. My first conversation was the office manager (who was polite and professional) asking an extraordinary amount of questions prior to a visit including measurements which I felt that was the job of the person coming out to provide an estimate. I was given a quote of 40-60K for a small Lakewood bathroom (note this was before anyone actually saw my bathroom.. why is this done?). Then I was scheduled out several weeks in advance. The day of my appointment, I took off of work. About a half hour prior to the appointment time, it was cancelled. I get it, stuff happens. I was a bit put off by the last minute cancel and the wasted day off. I went to reschedule and they had nothing for several weeks. I asked if they can make an exception since they were the ones to cancel and they could not. They asked if I wanted a zoom appointment (not sure how that would work???). I live 10 minutes away from their office. In the mean time I had 3 other local contractors (who had all been recommended) come out. All three were half of the price of the "estimate" I was given over the phone. Obviously this company does not need work. I cancelled my second appointment in an email to the company outlining my reasons.

I cannot give this business a positive review as I insist on RELIABILITY. The first day I called,…read morethere was no return call. The second day there was a return call late in the day from a female (mother?) stating that her son would come over to review the situation late Friday afternoon or Saturday. I cannot work with or recommend anyone who is undependable and have found someone else who can provide a dependable business experience. I will be calling the business who gave me the referral and let them know that it is risky to recommend anyone to their business. Evidently from other Yelp reviews customers either had positive experience or ones like mine with no reliability. This is disappointing as it is a locally owned business that offers numerous service if you can get them to follow through. I don't have the patience in spite of how kind the female was initially on the phone. If someone is not reliable, I don't want to waste my time with them and would caution others.

I cannot in good faith give this place a good review. After a phone exchange they asked me to email…read moremy inspection report. They never called me back, I sent them multiple emails and called multiple times. I always got voicemail and I never heard from them again. I liked their name and that they are locally owned. It's a shame. EDIT: The company finally reached out to me to respond to my REVIEW and not any of the work I needed done when I originally reached out to them (that was in early May). The email was hostile and unprofessional, sent at 11:48pm. Had the company reached out to me in a courteous or professional manner, and explained to me what had happened, then I would consider removing or changing my review. While I am sorry to hear about the passing of a family member/team member, it is not an excuse to wish bad karma on someone simply for leaving an honest review. As mentioned in my original review, while we never had SERVICES performed by this company, we still interacted with them on a professional basis. Customer service is apart of business just as much as services are. There is no reason to reach out to someone who left an honest review of their customer service and tell them, "I am so happy we did not continue on to consider you as a client.".

We had a very big job in our recreation room along with the stairwell leading down stairs. Mittch…read moretook extra care of my fireplace mantel and trim. There were many shelves and nooks he also took great care of. Mitch did some creative work with my mantel and shelving. I absolutely love it. Every time I go into the recreation room I can't believe it. The room went from dingy to fabulous. I will post pictures once we get out carpet. Did I mention Mitch came back after my Glass block windows were installed and fixed up the window sills. You can count on these painters to do a excellent job. Easy to have in your house too.

Mitch did a wonderful job on my basement! I would highly recommend him for any kind of painting…read morethat you need in your house! He is a delight to work and gets the job done in no time!

Norm is very responsive and fairly priced. His painter did a wonderful job in our house. He also…read moreperformed some other handyman services in our house, which came out beautiful. Highly recommend.

I'm a remote investor who hired Norm to do some interior wall patching and painting in a duplex…read moreafter tenants moved out. We were getting the property ready to list for sale. When my realtor saw the work Norm and his crew did in the two units, she gushed praises for how good Norm made our property look. She even cussed a bit, and she doesn't normally swear. Here's a direct quote from the text she sent me, "IT LOOKS SOOOOOO GOOOOD!!!!" Norm checked all of the boxes you want a contractor to check. High quality workmanship. Check. Reasonable on price. Check. Work completed in a timely manner. Check. Communicated well, often, and clearly. Check. I can't recommend this guy enough. If you want your place painted by a guy who will make it look SOOOOOO GOOOOD, then I think you need to hire Norm.

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.