I had 3 roof, siding and gutter/gutter guard contractors give me an estimate. One contractor after…read morethe inital meeting said he would submit an estimate , the second contractor sent 2 men and then followed up with an email wanting another meeting with a 3rd representative from their company. Neither of these 2 contractors were prepared to give and estimate and presented no samples of the products they represented, and no color samples. I am still waiting for their estimates. It was a waste of my time. However, Avi, from American Custom Contractors was fully prepared with samples, recommendations and was able to give me my estimate in less than 30 minutes after we agreed on the products and colors. He had the software to input the data and presented an estimate that was within my budget with the first meeting. He was very professional, knowledgeable, timely, considerate and responsive to all my questions even after I signed the contract. In addition my research showed that this company is rated as A+ from the Better Business Bureau and 5 star rated from Google.

James Im's level of professionalism was exceptional throughout the entire project/transaction. From…read morethe moment I met him, he showed confidence and knowledge about the roof damage I had. He took the time to listen to my concerns and suggestions, ensuring that he understood exactly what I needed. One of the things that stood out most about James was his calmness. He remained level-headed and calm even when faced with challenges or unexpected issues. This calmness helped me remain calm as well, as it reassured me that everything was under control. His ability to remain calm under pressure is an asset that makes him an exceptional contractor. James was an absolute pleasure to work with. He was very flexible, accommodating, and willing to go the extra mile to ensure my satisfaction. He listened to my concerns, provided valuable input, and worked tirelessly to ensure that everything was exactly the way I wanted it. It was truly a pleasure to work with someone as easy to work with as James. One of the most refreshing aspects of working with James was that there was no pressure to sign any contracts or make any commitments. I talked to at-least 6 contractors and all of them were very aggressive to sign the contract but James understood that I needed time to think about my decision and he gave me the space to do so. His approach was respectful and genuine, and I appreciated his willingness to work with me at my pace.

4th of July evening. Any chance to find someone to come and repair our gate? I didn't think it will…read morebe possible. But did call few local companies in DC. And what do you know, DC Gates experts took our call for from emergency roll down shutter repair. We knew it is going to cost us a lot, after all it is July 4th emergency. But sometimes you just need to find the right people. Just a tiny piece of metal that stick out and prevented the shutter from rolling down. $95. That is all we paid for the service. On July 4th night! God bless America lollolololol. Thank to David for the fastest service ever and for the dispatch who got a technician out to us on such a short notice. If you are reading my review and looking for shutters company in Washington, DC Gates experts is a company you should contact.

Overall 3 stars from me (7/2020). They were available on short notice which was nice and the garage…read morewas fixed quickly, but the cost was much higher than what I've paid in the past, and you don't find out until they're already at your house ready to address the repair ($30 evaluation fee if you don't end up using their service). Had a pretty simple issue with our roll up garage door - the cables disconnected. Explained the issue over the phone and was told that they couldn't give me a price estimate for the seemingly standard fix. Ok fine, how bad could it be for the job that took under 30 minutes? $350. Seeing as I paid $150 less for the same job in the dead of winter from another company in the past, I wasn't too pleased, but as we share the garage with others I wasn't in a position to decline the service and have another company come in. Will go somewhere else next time.

My first impression of this company was on the heels of Peter Deily; he was very pleasant,…read moreinformative and detailed about the windows, roof, and siding it the company offered and the installation prep/process. I did not decide on contracting the company for my roofing and siding projects as I found another company with the same materials used and did the job for less then this company quoted. I decided in May 2025 to go with this company for my window project that included 13 double hinged windows and 1 picture window. After signing the contract, I was informed that I would be receiving a contact over the weekend for a foreman to come out and do official window measurements for the ordering of the windows. I was called on Wednesday of the following week by a gentleman only to say " I am 20 minutes out from you." I didnt understand how he decided to just impose and not make contact prior to set up an appointment as I was told was to happen. This was the beginning of red flags. However, we made it work out as I work and was not available for this impromptu measuring. On June 12, 2025 I was phoned to alert of my windows were coming in and to set up installation appointment. I settled for June 16, 2025 starting at 8am, if weather permits. I took off of work and had all window blinds/ covering down and furniture moved 2 ft away from windows as instructed; this was a lot of work. On 6/16/25 at approximately 945ish am I received a call from a female whom informed me that the installation had to be cancelled for the date as its raining. My issue with this situation was that the company (humans) knew that it was going to rain in the beginning couple hours of the morning and could have cancelled over the weekend to be considerate of my time and not have me sitting around the house using leave from work unnecessarily; the weather forecast is online. In addition, I had to get the window coverings put back up for security and privacy. The installation occurred on 6/24/25. The company had a crew that came out whom seemed okay. I had to request that they use foot coverings; this should be a requirement and something I did not need to ask. They started upstairs in the bedrooms. They placed covering on the beds. However while working they placed tools and water bottles on my wood furniture, which was a NO NO. I didnt understand the lack of respect for my property. The crew removed old windows that were put in when the house was built 30 years ago. As they installed I noticed the windows had about a 2-3 in gap all around. That was quite alarming if the windows were measured correctly. They sprayed foam as I was explained in the gaps but NEVER pur window flashing up as I was told they would. They put caulk up only. The caulking was very messing and large amounts on my newly replaced siding. Thet also cracked the siding on the rear by the light fixture. By using the ladder and thumping it harshly up against the house; assuming it was too heavy for onw person to move creating the behavior. With that created divets in my composite front bump out with ladder prints from the cross bar type thing attached to the ladder on multiple areas. Also they didnt clean up their mess. I called after they finishes to alert of issues. It took me a couple times and then I got one of the workers that came out. Then the owner. I was not too pleased with the owner as he rushed and overspoke me as ig I dont know what to look for and wasnt very pleasant and condescending. After speaking with the owner he came out tje following Monday. And later that afternoon it rained and water poured from the front bumpout kitchen window. I called owner back on facetime so he could see the activity. The owner came out the nexr day with the crew. He walked around and said the wimdow job looks nice but never addressed my window flashing issue. However the leaking window was due to the seals around the composite bump out beinh pushed and detached; consistent with the ladder pressing on it as stated prior. The crew damaged the window metal frame and caulked it in the living room. It was never corrected or fixed. It was brought to the owners attention as well. The crew resealed the areas. The messy caulk on the back and siding, the crew actually cleaned it up the day of the window installation. The crew left dirty hand prints on my white bedroom dresser and on the walls bear bedroom front window. The crew cut out areas of my window ledge and caulked over it and it was never correctes after bringing it to owners attention. Also all stickers and hand prints were left on windows. This should have been cleaned up. The crew did not clean up their mess as I was promised. Because of my experience with the seemingly condescending attitude and over and quick talking I will not be able to give a rating higher then a 3.

I hired Liberty Windows & Siding for a large exterior renovation project that included siding,…read morewindows, doors, gutters, and a portico. I selected Liberty largely based on representations that the work would be performed by in-house crews rather than subcontractors, and that quality workmanship was a priority. Unfortunately, the project did not meet those expectations. The initial installation resulted in widespread workmanship deficiencies, including improper siding installation, flashing issues, trim defects, and other items later documented by both an independent inspector and a manufacturer representative. As a result, Liberty had to remove and reinstall significant portions of the work. While Liberty ultimately undertook remediation, the process was prolonged, difficult to manage, and required extensive homeowner oversight. Remediation details were not consistently documented in writing, work was at times scheduled or attempted without prior coordination, and key quality-control steps, such as clear verification milestones and final walkthrough procedures, had to be repeatedly requested. Even after remediation, there were disputes regarding scope reductions, credits, and whether the project could be considered complete without a formal walkthrough and customer acceptance. I incurred additional out-of-pocket costs for independent inspections, legal consultation, and missed work time in order to reach an acceptable outcome. In fairness, Liberty did return to address issues and did not walk away from the project. However, the overall experience fell far short of what I would expect for a premium-priced renovation. Homeowners considering Liberty should be prepared to document everything carefully, confirm who will perform the work, and ensure that all remediation and close-out terms are clearly defined in writing before proceeding.

Action Fabricator is a really great company, and is always on top of making sure customers are…read moresatisfied with the work. The team is very professional while on site and super friendly guys. They definitely do great work. I definitely recommend.

Promised a trellis in approx 3 weeks. After 5 to 6 weeks with no response to requests for updates,…read morefinally admitted they could not fulfill for weeks more. Meanwhile, I removed old trellis and laid valuable plant on ground in order to convenience their installation. Had they communicated sooner, I could have handled the problem. As it was, I had to demand my deposit back and quickly build a wooden structure. They also indicated that they never planned to install, just fabricate, despite original request and misleading negotiations; somewhat of a bait and switch, which would have left me in an even worse situation.

Came in at the best price and did everything I asked them to do. Came on a Saturday morning and…read moreremoved the window guards that after 20 plus years suddenly became a condo violation. It took about 45 mins for all three windows.

Our community hired DC Welding to refurbish two metal gates that probably hadn't been repaired…read moresince they were installed more then 50 years ago. They were rusted, in need of welding in several places, misaligned and needed to be painted. DC Welding did a superb job at a fair price. Communications were good, they came when they said they would, the workmen were nice people, and most important, the workmanship was excellent. The result looks really good, and I'm very pleased. I would recommend them without hesitation.

In summer of 2022 they scammed me by taking the payment for a driveway and never showing up again…read more I was finally able to get the police to identify the company and the owner. A lawsuit is next.

My project was a very large one. I first picked Affordable Home Improvement solely based on price…read more The compatators were quoting me prices that were 3 to 4 times higher than Sydney (Senior). Plan was to completely tare down the interior of the existing 4 units building and to expand it up and out into a 6 units building with increased number of bedrooms and NEW EVERYTHING! The Project was started in 2019 but a whole year was lost due to a bad architect who did not do his job at all. But together we were able to push through and get the building permit from DCHA and started work in 2020. Unfortunately, soon after COVID hit and everything slowed down or completely stopped so another year was lost. By 2021, post COVID eara, prices were much higher than when we started. What I really liked about working with Sydney was that we discussed the situation and came up with a plan that was fair for both of us to get the project moving. He was open to listen when I was not happy with the situation and would correct it. Since, I live in Atlanta and the project was in DC I had an independent 3rd party company do inspection for me intermittently to make sure things were done appropriately and Sydney would get the report and would work on everything that I thought needed to be addressed. The project was long and difficult but Sydney 's honesty and integrity to stay true to his word made this project successful. As you can see the pictures posted on top, Sydney was able to finish the project beautifully and not too far from the original budget. I would definitely recommend Sydney (senior) for a project such as mine!! Thank you. Munit.

I hired City Renovations & Remodeling for a bathroom remodel last summer 2020. Michael Wiggs,…read moreowner/project manager, was assigned to my project and he was/is extremely unprofessional, nothing was on time, disrespectful behavior towards myself during disagreements and provided horrible customer service throughout the entire project. I would not highly recommend working with him and in fact if you've already received services from him please seek legal counsel. The contract I signed stated that this business is LICENSED, BONDED and INSURED in DC, which it is not. The license provided on my contract expired in 2006 per DCRA website. This inaccurate information is fraud. Michael Wiggs consistently reneged on many of the contract terms which were previously negotiated at the time I signed the contract. My contract was signed May 15,2020. The contract stated the projected start date was June 22, 2020. Work did not begin until August 10th and a new contract was not created. In addition, the contract's projected duration of the project was 2 weeks, weather permitting. My project was not completed until November 11th (4 months for a small bathroom remodel). In my opinion this was due to Mr. Wiggs poor project management. The first 6 weeks of the project I was out of my Condo because this is my only bathroom and the financial hardships placed on me at a time when COVID-19 was shutting down the DC area put a ton of stress on me. I was paying for living arrangements I could not utilize and I did not budget to be gone for the amount of time I had to be. I never received any compensation for this failure of Michael Wiggs to maintain the project timeline. When I returned to my unit I only had a toilet. There was no vanity, sink, or shower installed. One of my allotments was pocketed without a service or product being given. The contract mapped out 6 disbursements of money. However, once the project was almost half way through I was told by my contractor they could only withdraw 2 times from my loan and we needed to withdraw asap before my money was gone. Lastly, in the contract under "items not included" permit cost was stated, but within my line items permit was listed at a cost of $0. I eventually had to have DCRA close out my permits because he refused to close them out. There was always consistent miscommunication and lack of accountability from Michael Wiggs business, every issue was met with contempt instead of trying to find a solution. After all of this occurred, Michael Wiggs attempted to bully me by having a lawyer, Perry L. Foreman Jr., reach out to me to settle in the amount of $1,080.77 or they would move to sue me to obtain what they believe is what they are owed. Please understand as a consumer an unlicensed business cannot sue you in a jurisdiction that they aren't licensed. That's literally the purpose of the license so that the business can be protected by local laws. I did not give in to this tactic and instead I reached out to DCRA and the Consumer Protection Agency. Both of these local government offices have been extremely disappointing because they act as if they can't take action on the exact situations they were established to perform. The intentions of this review are to make all consumers aware of his business practices, understand local government offices will not be of any assistance and the best way to resolve these issues is to not get involved with them. When looking for a contractor please contact a property management company for a referral or obtain a referral from a trusted family member/friend. Make sure to obtain a business license, business insurance and scope of work from all contractors.

City remodeled my kitchen, removed one wall and a half wall. I now have an open concept that's…read morewonderful. They also remodeled 2 bathrooms creating a new shower in the master bathroom. They painted the whole house and and repaired a part of the foundation that had been destroyed during the recent earthquake. The quality of the work was fantastic and I have no complaints. Mike is very good at design and I was able to implement some design elements that I would never have considered without his help. I highly recommend this company for high end home renovations.

So, I don't really want to give a bad rating :( Only because the guy came at 10 am sharp on the…read morepromised day , looked over my roof and gutter with all of the professionalism I expected, assured an estimate via email and vanished around the corner I checked my Yelp Mails diligently for the next 2 days. Then emailed, "Hi, when can we expect to hear from you ?" Prompt response received, " This afternoon". I was very impressed at the prompt response. Only, the estimate never arrived. Maybe, they got really busy ?!

A true professional, excellent workmanship, extremely punctual and honest-- all are words that I…read morewould use to describe Moris Gomez and his team at Exterior Remodeling. Recently, we purchased our home, that had a 50 year- old roof. Needless to say, getting a new roof was our first priority. After a google search for roofers, I called Exterior Remodeling and spoke with Mr. Gomez. He was prompt for our free estimate appointment. He inspected the roof, explained all of the details about the roof and the gutters and provided the estimate immediately. He didn't try to sell upscale me on things that I didn't need. The crew was on time the day of installation and extremely clean, leaving no debris. They were even nice enough to cut a few tree branches that were hanging over the house and fix a few of the siding panels that were unattached. We highly recommend Mr. Gomez, Chris and the Exterior Remolding team. Thank you for your service.