Action Fabricator is a really great company, and is always on top of making sure customers are satisfied with the work. The team is very professional while on site and super friendly guys. They definitely do great work. I definitely recommend. read more

Promised a trellis in approx 3 weeks. After 5 to 6 weeks with no response to requests for updates, finally admitted they could not fulfill for weeks more. Meanwhile, I removed old trellis and laid valuable plant on ground in order to convenience their installation. Had they communicated sooner, I could have handled the problem. As it was, I had to demand my deposit back and quickly build a wooden structure. They also indicated that they never planned to install, just fabricate, despite original request and misleading negotiations; somewhat of a bait and switch, which would have left me in an even worse situation. read more

I have never had such difficulty working with a vendor before. My neighbors and I are considering getting matching front fences but not everyone is committed as we don't have prices yet. We are four identical row houses in DC. I simply wanted two quotes for two different scenarios, one for a fence just for myself in case my neighbors couldn't all agree and another one for the four of us getting a fence together. The fences are on the property line so we figured we'd all benefit from the shared savings and get matching fences. Action refused to provide the second scenario quote and kept explaining that the costs are different for the properties because some are end and some are in the middle. I kept explaining that I know that but we want the quote as one price. After four emails back and forth and an attempt at call, I give up. For the life of me I can't figure out why they wouldn't just provide one single quote. Even the properties with the same scope of work had different prices. read more

I have not had to commission a wrought iron railing before and neither had anyone I knew. Action Fabricators was the company selected because of their years in the business and that expertise was invaluable to me. Time was taken to measure the stairs (2 visits) and the installation crew was meticulous. Expert measurement, expert installation, expert results. I am very happy that I selected them for my project. Delighted with the service provided. read more

I had Action Fabricators & Erectors, Inc install new electric gate opener for my house. I called several other companies, they were the only ones that came to the house to measure....the rest just looked at Google Maps photo. Marty gave me a detailed quote and even made suggestions I did not think about. They keep me updated on all progress with orders and manufacture and install the gates with no issues. I am very happy with their work and would recommend them to anyone. read more

This company is always reliable in providing timely efficient services. Staff is very attentive to their work and prompt. Kudos to Marty, Bobby and staff for all JOBS well done! Highly recommend!! read more

Action Fabricators and Erectors is a wonderful local business, and I have had the pleasure of working with its talented owners on a couple of projects. I would be pleased to work with this company again on any future projects involving high-quality ornamental metalwork and craftsmanship. The first project was for several customized window guards and the second was for a small 42" metal fence. Being in a historic district with very strict permitting requirements and standards added to the importance of hiring a company with trustworthy, capable workers that could meet these high standards. I am very pleased with the results of both projects. Both have added an air of elegance combined with security to this small historic corner home on a busy and very visible street. The Pena brothers were a joy to work with and I was fortunate to work with Marty on the window guards and a few years later with Jerry on the fence. Both were very professional, hardworking, personable, efficient, and incredibly talented. I would highly recommend this company to anyone looking for high-quality metalwork and craftsmanship. read more

These guys were horrible vendors... insisted on being paid upfront, did not correct the issues they were called upon to fix, did not correctly articulate even what they attempted to do... and made no effort whatsoever to make things right ...did not generally know what they were doing..find someone else read more

I called Action Fabricators to help me design and install metal railings similar to the ones I already have on my house. Fairfax county required a railing drawing for my new addition renovation. Jerry Penna provided the drawing which I submitted and was accepted. When I was ready to have the railing installed Jerry came out, measured and came up with great suggestions. The railings need to meet county code and look good. The work was completed by two very professional men and this was one of the the few sub contractors that did the job perfectly! The price, quality and workmanship is fantastic. I highly recommend them and hope to use them again in the future since my railings look so much nicer than my old ones! read more

Late September of 2014, Action Fabricators & Erectors was hired to install gate operator. I was assured that it would be a four day job, but after they dismantled my old gate and exposing my back yard for possible trespassers, the job took nearly four weeks. After the work was "done", my first complaint was that the boards that were fastened to the newly installed frame were not level across the top. The boards were jagged and uneven cuts and weren't the same height as the rest of the fence in the back yard. The second thing that was a disappointment on was that after I spoke with the technician that was installing the control panel, I requested the conduit to be fastened close to the fence, up under the deck, and up to the outlet where the control panel had to be plugged in so that it wouldn't be an eyesore. He stated that he would do that. When the technician ran the conduit, he did the opposite of what I asked. After I complained to the sales representative about it, he stated that they were not electricians and that I would have to get an electrician to re-route the conduit. Additionally, the technician never showed on days he said he was going to work on the job. Another unsatisfactory workmanship on this job was two inch gaps that people could look into my back yard rending a "privacy" gate useless. I had to request plates to be welded where those gaps were on the opposite side; something that Action Fabricators lacked the intuition to think of on their own. Several months after the work was "completed", I was parking my car in the back; I stopped in the middle of gateway to move an object out of the driveway. The car was blocking the sensor, but the gate started to close on my car anyway. I was able to stop the gate from hitting my vehicle. I opened the control panel for the first time to see if there were any errors or alarms, and noticed a green wire that was exposed and not inserted. The green wire led to the safety eye, which explains why it wasn't working properly. I was hesitant to contact Action Fabricators about this deficiency due to our previous experience with them. Through the holidays, and busy events, I kept delaying the inevitable in contacting Action Fabricators. After this technical glitch occurred, I added a keypad on the outside of my gate (unrelated to safety eye). I recently and finally contacted Action Fabricators, April 2015, to look at the safety eye after a second time of the gate closing on my car. The technician was dispatched to look at the safety eye, after he properly inserted the green wire into its proper place; the safety eye was working properly, then I received a bill for $125.00. I was irate that I got a bill for something that the technician failed to do the first time upon completing the job back in October 2014. I called and spoke with a lady by the name of "Beth" and she started to argue with me that I should've called back in December when the gate initially closed on my car, second, she stated that I opened the control panel to install a keypad and therefore can't be sure if I pulled out the green wire or if they failed to insert it. I didn't know pressing a "Learn Button" caused wires to come out. She also stated that I rerouted the conduit, (50-75ft away from the control panel), and that could have caused the green wire to come undone, which is nowhere connected or involved with the conduit being moved, to come out. She stated that the operator was working fine upon the completion of the job; I'm guessing that statement is bucketed in the same category as the uneven cuts of my boards that they try to pass off as being good, the four day job that went into four weeks, the running of the conduit, and the gaps in the gate as part of their work ethics and integrity. After trying to reason with "Beth" with logic, she became irritated with me and told me to pay the bill or don't pay the bill she doesn't care, but instructed me to never call again. I don't have a problem paying for $125.00 for a service request if it was my fault, after all, I paid over $4,000 for the job, and I think $125 is a drop in the bucket, but it's the principle of the matter. If it was my fault, being charge $125 to insert one little green wire is an extreme charge for the work being done. I shouldn't have to pay $125.00 for something that wasn't installed properly and tested by the technician. Since the green wire was re-inserted, the gate is operating as planned and is finally to my expectations, but the journey that it took to get there was unpleasant. I would recommend looking to a different company to install a gate operator and only use Action Fabricators & Erectors as a last resort. read more

I called Action Fabricators to frame the support structure for a second story deck in steel. Marty came out to view the site and determine what was required. Marty said it was pretty straightforward and that he would provide a quote within a week. Then, poof ! he disappeared and I never heard back from him. I called his office 2-3 times a week for 2 months and spoke each time to the secretary/receptionist who said Marty would get back to me with the quote. I never even received so much as a courtesy call back from Action Fabricators. In retrospect I'm glad I did not shell out a deposit; If I had, I'd still be chasing them to get my deposit back. Think carefully on this one. read more