I recently engaged Nelson Waters, with Ryan Souliere as my advisor, to install a whole house water treatment system in my home. From the initial consultation to the proposal submission, the customer service provided by Ryan and the team at Nelson Waters was outstanding. They were responsive, informative, and provided excellent recommendations based on my specific water treatment needs. I also appreciate that Nelson Waters has been providing existing maintenance services, which indicates a long-term commitment to customer satisfaction. In fact, a friend who had a similar system installed by Nelson Waters spoke highly of their professionalism and dedication to delivering excellent results. The installation process is still pending, but based on the quality of the assessment provided by Ryan and the team, and their reputation for providing high-quality service, I have no doubt that the installation will be successful. Ryan demonstrated a high level of expertise and professionalism, and I am confident that he and his team will deliver a system that meets my needs. I appreciate their attention to detail and thoroughness in evaluating my home's water supply, which has given me peace of mind knowing that they are designing a system that will provide clean and safe water throughout my home. I look forward to the completion of the installation and experiencing the benefits of having a whole house water treatment system. Overall, I highly recommend Ryan Souliere and the team at Nelson Waters to anyone looking for a reliable and professional water treatment system installer. Their commitment to customer service, expertise in water treatment, and reputation for delivering high-quality results make them an excellent choice for any homeowner seeking to improve the quality of their water supply. read more

First time we have used Nelson Water to service the water filtration system their company had installed about one year ago. The two guys arrived exactly on time and were finished within the time frame they had stated. Very impressive!!!! Also there was NO mess left behind, clean-up better than when they started, we will continue to use Nelson Water and recommend them highly based on this service call. Thanks guys. Peter Smith read more

We chose Nelson water to install our water treatment system (Reverse Osmosis and UV lamp) 5 years ago based on price and knowledge and professionalism of the staff. We have been receiving quality service from the same technician for years and have not had any issues with the systems. We wouldn't hesitate to recommend this company to anyone in the market for water treatment. read more

We've used Nelson for the last 18 years and they are consistently professional in their expertise to ensure that our country well water is softened and balanced. We also have an RO drinking system that they maintain and it's great--so many of our city friends find it tastes great. If you're considering salt for water softening and an RO system, I'd recommend them. read more

We have been a customer of Nelsonwater for over two years now and recently purchased a water softener as well. Each time the service technicians have been out they have always been very professional and courteous, always willing to answer any questions we may have. I would highly recommend Nelsonwater for sales and service Randy read more

I've never written a review before, and I've had a lot of services done at my house ! These guys were fantastic. Explained everything to me over the phone, no hidden surprises, bill was actually a little less than I expected! Great with my biggg dog :-) Highly recommend them.... Thanks Steve and Adam!! read more

Nelson Water installed our water softener when we bought our home. Since then, they provide courtesy calls to let us know when our UV filter needs changing, and are always tidy, on-time and courteous when they come to the house. We are always happy with their service, and they carry quality products. read more

The service guys at Nelson Water are very knowlegable about their products and explained everything very clearly. The installer was extremely neat and managed to place our new water softener to make it simpler for loading the salt. We were extremely impressed by their professionalism. read more

We've been having issues with mineral build-up around our faucets from hard water. Frank checked our system, raised the setting to compensate for hard water, and recommended we soak the faucets in vinegar to get rid of the mineral build-up. Great service and helpful advice! read more

I've used Nelson Water for several years now and have always kept coming back as their service is excellent......and I'm a 'picky' customer. They always show up on time, take off their shoes, perform their work professionally and are reasonably priced. I highly recommend. read more

Annual service completed on 26 October, 2018. Technician was fantastic. Explained the whole process in detail. Showed me the differance between damaged part(s) and the new part(s). Technician did what he said he would and left the area as clean as when he arrived. read more

I was very pleased with the service that I received from Nelson Water. The serviceman was prompt, knowledgeable, efficient and explained clearly the water system including the UV system and water softener. I recommend them highly. read more

Frank est venu faire le service sur notre équipement aujourd'hui. Il était ponctuel et très plaisant. À la fin, il a fait un très bon retour sur le maintient. Merci beaucoup pour le superbe service!!! read more

We required a water softener and we are very pleased with the one we had installed. It was installed quickly and carefully, and we received a full walk though of how to use the system. Thank you!! read more

Have used Nelson Water services annually for 4 years. Always prompt, timely service, good communications with me, careful clean up after the service visit. read more

We only have Nelson Water take care of our water treatment system. They are very polite, hard-working, and professional. Thank you so much! K&M Albert read more

We needed our water softener adjusted and Nelson was able to come out relatively quickly and re-calibrate things to help our house run smoother. read more

We had a great experience with Nelson Water. They were punctual, knowledgeable, professional, and friendly. Thank you Nelson Water! - Rob S. read more

The filter works great at getting rid of the sulphur in my well water and the service is both fast and efficient, and personal and friendly.