Took $479 that I'd usually do myself. Took about a few days from scheduling to them show up ($89…read moreconsult fee + parts + labor), since I'm a remote landlord and couldn't afford letting my tenant down any further, I agreed to this exorbitant fee.. $479 total for a replacement of a $20-30 flush valve!! I sense that a lot of their Google Reviews are actually fake - given that the person giving those reviews ever gave only 1-2 reviews. My recommendation is to stay away, and get a free estimate from other companies first.

Petulant company. Had a service done a while back, which…read morethey charged 100% more than the market price. The technician did a good job but the back office people harassed us afterwards with threats which was not appreciated. Few months later, we decide to give them another chance, and the lady confirms the appointment time BUT when she pulls up our number, and in short they blacklisted our number and REFUSED TO WORK WITH CLIENTS WHO POST A DISSATISFIED REVIEW. I'm guessing the boss is a minor because it's indeed petulant behaviour from their part. This review may not do much but important for people to know what they're getting into with the management of this company.

Quick response time and took care of the many little jobs I had. Kevin was pleasant and…read moreknowledgeable. Answered all of my questions.

We had a tenant experiencing water coming to her unit and I called a friend who had a number of…read morerentals and said to call Plumbing Express. I was not disappointed, from the lady the booked the request to Kevin that came to fix the issue. They were super professional and worth every dollar. Thanks.

I was told when I callled and again when the rep came to my house that they price match. I then…read morereceived an email quote from them and the next day they can't offer the quote. on top of that they tell me they honour manufacturers warranty. what!!! I buy an appliance from you and I'm lucky that you honour manufacturers warranty? ok

I saw the reviews but had a good experience with their service. My toilet had some issues with…read morewater pressure and it just wasn't flushing properly, it felt weak. They came around within time frame and adjusted a few things with my pipes and the Water resevoir. My toilet flushes better than when I first arrived. Good stuff guys!

I had a nasty drain clog. Eric came over and saved the day. 10/10. I'd have Eric come any time. He…read moreexplained what might go wrong and managed to avoid all messes. Definitely deserves a raise

From the owner: At John The Plumber, we believe homeowners deserve more from their plumbing company. That’s why we…read moreoffer fast, same-day service, clean and professional plumbers, and upfront, flat-rate pricing with no surprises. Our licensed and insured technicians arrive in uniform, ready to explain your options clearly — then get the job done right the first time. We back our work with an industry-leading 2-year warranty on parts and labor, and we’re known for going the extra mile to earn your trust. Whether it’s a clogged drain, toilet repair, leaky faucet, water heater issue, or a major plumbing upgrade, we’re ready. We’ve built our reputation on exceptional customer service, and we’re proud to be the local plumbers Ottawa homeowners can count on. We even offer seasonal deals, financing options, a Loyalty Rewards Program, and exclusive online booking discounts to help make quality plumbing more affordable. Thousands of 5-star reviews can’t be wrong — if you want prompt, reliable plumbing with a smile, call John The Plumber. Your peace of mind is just a phone call (or click) away!

I cancelled my gold plan but still received an invoice a month later. Repeated calls to the number…read morefailed to speak with an agent ...no email address so I will try another day. Due to the automatic AI you can end up going in circles. Very frustrating

Great company to deal with! They replaced my Moms AC and were clean, professional and made her feel…read morevery comfortable with the whole process. They even took the time to repair the ductwork from her furnace install done by another company a few years earlier. I would recommend them to anyone!

I requested for an AC repair and 2 technicians paid a visit. They are professionals with the…read moreservice I requested. Since my more than 10 yr old AC split type has no more parts available in the market(circuit board), they gave me an option if I wanted to upgrade it. The price of the new unit was affordable. They even deducted the labor cost of their first visit. Now I've got a new Heat pump condensing unit, with 10 yr warranty. Highly recommended.

From the owner: Locally owned and trusted HVAC business, proudly serving the greater Ottawa area. read more