Started using this place a couple years ago with great results....
First rate alignments and honest MVI's.
Having said that, our last 3 consecutive visits have been disasters. Brake job squealed for 2 months before the pads wore down a bit and squealing finally stopped.
Had a control arm replaced and approximately 100km later the associated wheel literally fell off while driving. Lost all 5 lug nuts which had obviously not been more than finger tight. They tried to blame us for this.
Last straw was last week, when we returned because of clunking and rattling in the front end. After test drives by a mechanic and the owner they advised my wife that a broken strut and worn axle were the cause, and replacing them would cure the noise. $700 bucks later the noises remain. I took the owner for a drive and he now tells me the strut and axle were safety issues only but the noises are likely due to worn bushings on a sway bar and another service is required. Additional issue of service records for my vehicle that they had, lost, and then denied any knowledge of during this particular fiasco.
F**k that. I'm done. Not getting another cent from me.
I absolutely would not recommend this place to my worst enemy.
0 stars if I could. read more